1239 results found
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Instant meetings v2 screen bypassing group permissions.
Some rooms are in managed or restricted permission groups, where the room should not be booked directly using the V2 screen if the employee has no rights to.
Booking permissions should match the configuration of the groups in Engage, where managed rooms need to be requested not instantly booked except by group admins. Likewise, only members of restricted groups should be able to book instant meetings.1 vote -
Dynamic Neighbourhood Sizing by Day of Week
Enable the ability to configure different neighbourhood sizes and desk allocations by day of the week.
This would allow workspace capacity to reflect actual team attendance patterns, improving utilisation and reducing situations where employees cannot book space in their own neighbourhood despite adjacent areas having available desks1 vote -
EDIT functionality for "Team days"
Currently, there is no way to add or remove colleagues from a Team Day without canceling the entire event. On high-traffic days, this is risky as we often lose the desks to others before we can re-book.
Please add an "Edit" function for Team Days to allow attendee such changes without losing the existing area reservation. TYIA6 votes -
Extended Booking Limit for Personal Spaces
Hello Support Team,
We would like to request an extension of the booking window for Personal Spaces in Eptura/Condeco.
Currently, users are only able to book Personal Spaces up to 5 weeks in advance. We would like to extend this booking window to up to one year in advance to better support long-term workplace planning and desk reservations.
Could you please advise whether this setting can be adjusted and assist us in implementing this change?
Thank you for your support.
1 vote -
Fixed desk should not be released by users
We are currently using both Eptura Workplace and Engage. Fixed desks behave differently in Eptura Workplace. When a fixed desk is assigned to someone, the user is not able to make changes to their desk assignment. If the desk is assigned to a specific user, it is permanently for that user unless the administrator makes a change.
This behavior is different in Engage, and fixed desks can be released by users and then booked by someone else.
We would like to have a setting where fixed desks are not allowed to be released by users. If they're assigned, the only…1 vote -
Resource report with user assignment
We are currently using both Eptura Workplace and now recently deployed Engage. Because are environments are in heritage, spaces and assignements don't sync between applications and we need a way to report on desk assignments for flexi/fixed desks so we can cross-check and make sure Workplace and Engage match.
The basic resource report does not have a field where we can add the user information of who is assigned to the desk, and there is no way to report this on the UI.
The basic resource report should also include:
- Workspace type
- Desk type detail: Bookable, Flexi, Fixed…1 vote -
Export Visitor Email Addresses
When creating a meeting and marking attendees as external, you can export the visitor names; however, their email addresses cannot be exported, even though email addresses are a required field. Additionally, all visitor names are currently combined into a single column in the export. It would be more useful if each visitor's name and email address were exported into separate columns for easier reporting and data management.
1 vote -
Remote access to the screens (V2 & V3)
We have several locations in Europe where we have to check the room booking display from time to time. An employee is not always on site. It would be helpful to be able to display the screen remotely. Perhaps it would be possible to install VNC in the Android image, as this programme is very simple. The password that can be assigned for access to the device could be the same as used for security purposes.
In addition, it would be very helpful if the displays had a way to test the network and the connection (like the buttons after…
1 vote -
Notification of room bookings
The administration or reception team being able to get notifications each time rooms are booked, so we all know what's happening in case of late bookings. It means you're not constantly checking the app every few hours to see what's been booked in.
0 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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send a reminder for desk bookings 48 hours before booking
Please enable a facility that sends a reminder to users 24/48 hours before their desk booking - a gentle nudge to remind them they have a booking and to cancel if not needed. This will help us reduce bookings that are cancelled on the day, and no other member can book as it is then too late for them to travel to the office.
1 vote -
Meeting rooms booking
We would like to explore the possibility of introducing two booking modes for meeting rooms: Shared and Exclusive.
The idea is that when the first person books a room, they can choose whether:
- Use the room exclusively: the entire room is reserved for that person, and the remaining seats are no longer available for other users to book.
- Share the room: the person books one seat, while the remaining seats stay available for other users to book.
For example, if a room has a capacity of 5 people and the first user chooses the Shared option, the room would…
1 vote -
Need the ability to have all meeting attendees to be sent to Visitor
Currently, attendees are only sent to Visitor when they are marked as External in the meeting invitation. However, there are scenarios where an employee who is not regularly on-site should still be registered in Visitor for check-in and site access purposes.
While marking the attendee as External will allow them to be sent to Visitor, this can be confusing for end users because they recognize the individual as an internal employee rather than an external visitor.
The feature request is to provide an option to default attendees to External for Visitor integration purposes, or otherwise allow internal attendees to be…
1 vote -
Guest Type Should be sent from Engage to Visitor
Currently, when a meeting is booked in Engage that includes external visitors, the visitor information is successfully sent to Visitor. However, the integration does not provide a way to specify the visitor type, such as Guest, Contractor, Vendor, or other categories.
As a result, organizations cannot leverage visitor-type-specific workflows and communications within Visitor, such as tailored notifications, instructions, or check-in processes. Instead, all visitors must follow the same communication workflow regardless of their classification.
The feature request is to enhance the Engage-to-Visitor integration to pass the visitor type during the booking process, allowing Visitor to apply the appropriate communication templates…
1 vote -
Multi-Day Meeting Support Between Engage and Visitor
Currently, when a non-recurring booking in Engage spans multiple days, the booking is not sent to Visitor, even when the Engage-to-Visitor integration is enabled. Single-day bookings are successfully passed to Visitor, but multi-day bookings are excluded.
The feature request is to have multi-day bookings processed through the integration in the same manner as single-day bookings, ensuring they are automatically created in Visitor whenever the Engage-to-Visitor integration is configured.
1 vote -
Catering notice period to take account of weekends
The notice period for catering should take account of weekends to prevent orders to be made on a Friday for a monday morning.
1 vote -
Linked meeting spaces in mobile app
Please add the ability to book linked meeting spaces in the mobile app. This is a very useful feature and it is jarring as a customer experience that you cannot use the same functionality in the mobile app as you can in the web version.
1 vote -
Password Controls
Please can you restore the password controls which currently exist in the legacy Eptura solution into Platform. This is required as we have external businesses sometimes booking our rooms.
1 vote -
Three letters for names
It would be great to have 3 letters instead of only 2 for the abbrevation of our names. We are so many people here, the initials of our names are not unique anymore and lead to confusion.
7 votes -
Check in on Mobile for Desks booked for others
When I book a desk for someone else I don't have the option to check them in from the mobile app only from the web. Can this be added
1 vote -
maximise cancelation
I regularly receive requests for rooms that are already booked. It would be useful to have an option that allows a secondary booking request to be added to a room in case the original booking is cancelled within a specified timeframe. If a cancellation occurs, the secondary requester could be automatically notified and given a set period to accept the newly available slot before it is released for others to book.option
1 vote
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