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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1070 results found

  1. We would like to have the ability to run a Banquet Event Order report (BEO).

    BEO is an industry standard report used in hotels, conference centers, and banquets facilities.

    The report should be specific to ONE event or booking ID and contains ALL details associated with that event.

    It should include meeting name, date time location, contact info (host, requester, assigned responsible staff) and all resources or services requested, including item notes, separated by category, formatted to one document (can be multiple pages).

    We should be able to choose which categories to include in the printout. This should be accessible…

    23 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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  2. It would be great if we could add a notes tab into Condeco.

    We currently have a Notes tab in our current system, that allows us to record alot of information regarding the booking, that we do not want the requestor to see, i.e invoicing details, when the booking was made, by which method, changes or anything that happend to to the meeting on the day.

    We find this tab extremely useful to store adhoc information.

    7 votes

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  3. When our admin teams perform frequent actions such as moving a room from one group to another or copying a booking from one place to another there is currently no functionality to stop emails going out to the host (i.e. the holder of the original booking).

    My team is swap rooms around frequently and sometimes place it back in the original room

    I would like to have the ability at all times to decide what mail goes out and when. Like a button to send confirmation and one for send update or something..

    A. The system automatically sends emails depending…

    16 votes

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  4. The problem is that when you change an instance of a recurring booking they still kind of linked to the original series.

    A recurring booking that has been edited by the instant booking should completely be removed from the series and act like any other booking that has not been created in a series once edited by this instance.

    The individual change should sit in the "My bookings" completely separate (not in the series part of my bookings like it does at the moment )

    One suggestion would be to have a new symbol that shows it was once a…

    6 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  5. Provide the admin the ability to run a report on demand. This report would show the users booking on behalf of someone else. Include the booking creator user name, booked for user name, booking date and time, and location of user being booked for.

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. I would like to see second, third, fourth, fifth as options on the web booking screen

    40 votes

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  7. Multiple clients have requested for the introduction of a smart search//lookup for the cost code field.

    One of our law firm clients has over 10k costs codes with 15 unique characters in length. Due to the length of the cost codes, there is a high possibility of user error, therefore a smart search would help reduce user error.

    The client would like there to be a smart/contextual similar to smart search on the Host/Requestor fields.

    This is a key requirement for the client and I believe it would benefit many other clients who heavily use Cost Codes.

    19 votes

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  8. Not all email templates are customisable.

    For example, the activation of a suspended user cannot be customised. This causes significant issues for SSO customers because the URL and instructions cause more confusion.

    Allow for the customization of ALL possible emails coming from Condeco.,

    52 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  9. Our catering vendor team put together a large function sheet in a word doc for large events.
    This doc lists menus, service times, facilities required etc.
    An administrator them has to manually update the booking with the information on Condeco.
    What would ve good is the ability to upload the document to Condeco and the requirements to auto populate the booking. This would save a lot of administration time.

    8 votes

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  10. Ability to create roles within the system that user profiles can be assigned. That doesn't require going into individual user accounts to apply permissions.

    Should you require screen shots of what I'm proposing please let me know.

    21 votes

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  11. When editing desks on page 5 (for example), it would be a lot easier if the system would then take me back to page 5 once I've edited a desk. At the moment, every time I edit a desk I get taken back to the first page when I come out of the desk I've just edited. We have 14 pages of desks so it's getting a little bit confusing and is taking longer than it should

    15 votes

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  12. HR Feed only sync with level 1 OU from our Active Directory. We need HR Feed to be able to target a dedicated OU for a more accurate synchronisation process.

    11 votes

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  13. Would be great if there could be a delete limit on Catering items.

    Users currently can currently delete items at any time even if there is a delete limit on rooms, which can be frustrating if you have a Catering Cancellation policy.

    7 votes

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  14. Currently, the "Find bookings" functionality is only available for Admin profile, but this functionality can also help "normal users" to find a booking directly by the host name or id.

    13 votes

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  15. Create a waiting list so that users can be notified when desks have been released and\or book the desk for the next user in line.

    9 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  16. It would be nice to see the Desk Attributes in the Mobile app as well similar to what shows up in the Kiosk List view.

    15 votes

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    2 comments  ·  Mobile  ·  Admin →
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  17. Condeco release notes:
    "We've added a new option to the meeting reminder on the booking form. You'll now be able to select 'just before meeting start' to get a reminder about 5 minutes before your meeting starts."

    This is a good idea however it would make more sense if the wording was "5 minutes before meeting start".
    Our End Users like everything very clear and concise.

    5 votes

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  18. We want to capture or record external visitors' information for Security.

    We would like to make it mandatory for our users to enter guests names when Visitors are booked

    9 votes

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  19. There should be the option to customize the dashboard slightly.
    We have multiple fields we do not need, for example 'cost centre' 'payment status'. There should be the option to hide or delete these.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  20. Currently you can only have one pass template, different locations and building and entities within organisation have varying requirements for visitor passes.

    It would be beneficial to have the ability to have more then one template available to select.

    15 votes

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