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Eptura Engage

Eptura Engage


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Eptura Engage

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1159 results found

  1. It would be great if personal desks assigned to specified users until further notice could be released when the owner changes his status from mobile app. This will allow other people to book the desk when the assigned user is away.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. When meetings are booked in the mobile app or meeting room screens the set up and clear down times that have been configured for the rooms are ignored. Requirement to be able to book a meeting room from any endpoint and the system respect any pre-configured set up or clear down times in the same way that the web application does.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  3. We would like to have more control over what is shown to clients, including whether or not to display costs.

    1 vote

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  4. There is a need for chronological ordering and grouping of services (AV, catering, equipment) to make reports clearer for clients.
    Services are displayed in the order they are added rather than by group.

    1 vote

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  5. BEO (banquet event order)
    Admins/Team able to print out BEO with the catering details to include (delivery/clean up time, delivery location, event name, host/POC name, the order in details (listed of what comes in the room temp buffet) the price.
    There should be an option to have this printed into a PDF or imported onto an Excel sheet. The capabilities to also export this into an excel for daily meetings and daily/weekly sales. Being able to forecast upcoming events for the day, week, monthly view.

    Any add on catering orders to notify the reception team of any changes/cancellations. IF it's…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. Adding New Rooms to catering item:
    - Current process is slow because each catering item must be assigned individually.
    Suggested improvement:
    - Allow adding catering to a specific room, rather than assigning rooms to each catering item.

    Can this other way round has any workaround where we can add catering items to rooms rather than assigning rooms to each catering item as it consumes longer time.

    2 votes

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  7. I am suggesting regarding the desk booking system, and I would like to request a feasibility assessment for the same.

    Currently, when all desks are fully booked, users need to manually check the app repeatedly to see if any desk becomes available. To improve the user experience and reduce this manual effort, the user has proposed introducing a “Notify When a Desk Becomes Available” feature.

    Proposed Feature:

    When desks are fully booked, users can enable a toggle to receive a notification.
    Once any desk is released by another user or by the system, they would get an alert.
    The notification…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  8. As of now, any booking created in Engage booking grid with a setup buffer timer (e.g. catering) creates a non-bookable timeframe (greyed out calendar) which remains within the Engage ecosystem.
    If there is an active Exchange integration, any setup or teardown buffer of the typical 15/30 mins is not synced to Exchange, leading to different information on room availability as per the views in Exchange calendar and Engage web interface.

    As such, any setup/teardown buffer generated in Engage should be transcoded as a somewhat "technical Exchange booking" resulting in a real calendar invite in Exchange, keeping Microsoft´s guardrails of how…

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  9. Mobile push notifications. We have many customers moving from Workplace reservations to Engage and that is something that would help with change management for our customers

    1 vote

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    1 comment  ·  Mobile  ·  Admin →
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  10. We would love to have the capability of having an email reminder the day before a booking.
    This email would have a link to confirm or cancel a booking ahead of time, to free up space in case a user changes their mind and is no longer coming into the office.

    This is particulary useful with locations that have space constraints and will allow the location to free up space the day before. Ideally we would like to configure the day/time of when this email reminder is sent.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  11. Problem: In Eptura, currently there is no way for an office in a multi-tenant building to give the building's concierge team a real time read-only view of the visitor log.

    Option 1- A Read-only role in Eptura
    Currently there is no Read-only role in Eptura. (Role we might allow Landlord concierge teams to have). Every admin has a base 'default' permission by which they can do some level of edit.

    Option 2: a Secure link that is shared to the Landlord concierge team. This link again gives only a real time read-only view of the visitor logbook.

    Both options allow…

    1 vote

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  12. Add a field in Condeco guest registration to capture young persons (similar to VIP button currently available)
    Add ability to be able to pull a report of all young persons in the building between a determined date range, including who their host is"
    Upon a young person being registered via Condeco, an immediate notification is sent to a location-based distribution list.
    Upon registering a young person, a confirmation email is sent to the host containing the Young Persons risk assessment.

    Currently, there is no specific option that considers young person accompanying employee as part of visitor management.

    There is a…

    1 vote

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  13. Hi Team,

    This is regarding Search Functionality.

    Ability to search for bookings by room only or building, without requiring VC ID, meeting title, host name, requestor name, or attendee name.

    This requirement is suggested by Marta.Dec@lseg.com, Kindly check this and assist.

    Thanks,
    Naresh

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  14. Ability to see the key worker role icons on the booking grid for personal spaces, as this would ideal for a quick view.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  15. Wir benötigen eine Option, die verhindert, dass Nutzer nach Tagesbeginn (ab 00:00 Uhr oder ab Startzeit der Buchung) Parkplatzbuchungen stornieren oder freigeben können. Ziel: verlässliche Nutzungserfassung, konsistente Reports und korrekte monatliche Abrechnung.
    Problem

    Parkplätze sind abrechnungsrelevant.
    Nutzer können trotz Nutzung am Morgen die Buchung am selben Tag löschen → die Buchung verschwindet aus Monatsreports → keine Verrechnung möglich → finanzielle Abweichungen.
    Bestehende Optionen (Check‑in/Auto‑Release/Fixed Desk) lösen den Parking‑Use‑Case nicht.

    Gewünschte Funktion
    Konfigurierbare Sperre auf Ressourcen‑, Gruppen‑ oder Systemebene:

    „Prevent same‑day cancellation/release“ oder „Lock after start of day/start time“.
    Verhalten: Ab 00:00 Uhr oder ab Buchungsstart ist die Buchung nicht mehr…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  16. Enhanced resource group settings that allow desks within a certain group to be released to all or other groups within an amount of days of the current date.
    Ideally should be able to set which groups they are released to, and also set the amount of days prior that the release to wider groups occurs. This would allow much more flexibility with creating grouped resources and increase resource utilisation.

    3 votes

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  17. Please add Welsh as an optional language in Kiosk languages.

    1 vote

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  18. Proximity check out – Have you explored the auto check out when the user is away from the Geo location. It should also give exception options to retain seats if the person is stepping out for a short time outside of the building and coming back later.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. The email notification templates at a group level to also include the 'Booking
    deleted by' option. This can support the user to find who deleted the booking.
    Some of the admins have deleted the bookings but user has reached out to our
    team to find the details.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Sometimes I need to block off a space to prevent future reservations but I still want to be able to see current reservations for that space.
    If I have to ask people to cancel or move their reservations to free up the space and if the space is no longer reservable I can't see if they've done this.

    1 vote

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