Settings and activity
59 results found
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1 vote
An error occurred while saving the comment 
AdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 vote
An error occurred while saving the comment Currently, the client is required to go back to Classic to complete this task. Please advise.
Lightning will NOT allow the client to return a stocked part with a negative quantity on a positive dollar amount; however, Classic will.
AdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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AdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 vote
An error occurred while saving the comment Ideally, looking for notes from the WO which had been created from a failed Inspection to be visible on the OC App.
Wondering if the OC App could have visibility into WO fields such as the status of a WO, etc. similar to what is available in the Work Request Portal.AdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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AdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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2 votesAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 vote
An error occurred while saving the comment In the list view, add the ability to print multiple work orders with the attachments. This feature was available in the legacy versions of ManagerPlus. "Print selected" is available now; however, "print selected with attachments" is the request. Currently, the client has to print the WO, and then go into attachments and print them separately.
AdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 vote
An error occurred while saving the comment Another idea is to have an option to grey out the completion date for technicians.
AdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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2 votesAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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3 votes
Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
AdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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2 votesAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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1 voteAdminHeather.Willits@eptura.com
(Senior Customer Success Manager, Eptura)
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Enterprise Reporting Gap: Region is available within the Site Structure but is not exposed as a field or filter in the BI Tool. For enterprise customers managing numerous sites across multiple regions, this prevents regional-level reporting and analysis. Region should be available as a standard BI reporting dimension and filter to support scalable enterprise reporting.