16 results found
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Be able to add work order details when creating a new work order
Have the ability to enter the work order details when creating a new work order. you currently have to create the work order then go back into it to add the details.
4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Incorporate an AI model into the software that can increase all user productivity.
Build an AI model that knows your system and maintenance to assist with creating WO, PM's, inspection reports, etc. Have it be able to build functions without all the user time to manually do it. Ensure it prompts for clarifying questions.
3 votesApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Add Log Module
In the legacy versions of Eptura Asset, including Classic, there was a Log Module, which allowed end users to update/edit log entries in a timely manner and in one location. Currently logs can be updated in several areas in Eptura Asset, and logs/meters are stored within the Asset Details. For example, logs/meters can be updated on a Work Order and on an Inspection. However, if Logs/Meters need to be updated, this would need to be done manually in the Asset Details. The Log/Meter Import Tool is wonderful for importing logs in mass; however, many client request the ability to view/manage/update…
2 votes -
Provide functionality to import PMs directly in the system.
Provide functionality to import PMs directly in the system.
2 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Add the ability to identify the end user’s experience with M+/Eptura within the Support Hub
In order to improve end-user experience in the Support Hub, add a scale to understand the end user's depth of knowledge/experience, so the support team member knows what type of communication is appropriate. When a client has depth of technical knowledge, they find remedial communication/instruction offensive/frustrating. For example, "what browser are you using", "clear cache and cookies", etc. would be basic steps technicians would have already considered when troubleshooting.
1 vote -
Add ability to view technician notes from a failed Inspection on the OC App
When an Operator fails an Inspection, a WO is generated. Once the technician has completed the Work Order, there is no feedback/no notes available to the Operator to understand what was done to the Asset on the completed Work Order.
1 vote -
Add ability to sort by Associated Part Types in Asset Details
When viewing Associated Parts within Asset Details, there may be a long list of parts. Enterprise client requested the ability to sort the parts by Part Types. There is currently no search bar in the Asset Parts.
1 vote -
Add warning to prevent the same Invoice Number.
Currently, the system allows the same Invoice # to be added more than once. Warning required. Client reports a lengthy/time-consuming process to rectify when receiving a part and allowing a duplicate Invoice #.
1 vote -
For Custom fields, can this be available for translation to the language packs.
Having the ability to use languages in different areas of the tool will allow us greater adoption in different countries
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add Hebrew and Taiwanese as available languages.
Additional languages will increase adoption
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Inspection Templates - Check All hard to read
The Check All button when looking at Inspection Templates is a dark color and hard to see. Can the font color be adjusted to white or something lighter to view
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Add a different color to the background of the sandbox environments
Almost every client with whom I have had the privilege of working has requested a better way to differentiate more clearly between their production site and their sandbox environments. Is there a way to vary in background color by chance? Thank you for your consideration.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Enhanced Language Support
The text in the browser tab title remains English after changing language preference to Francais. In the below image, you can see that the Asset page text is in French, but the tab title is in English.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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More Granular permissions for Eptura Asset Admins
Enhance Admin Permissions to be more granular in Lightning.
In many cases, a set of admin permissions will come packaged. Meaning you can't have one without the other. For example when creating a maintenance plan, we would want the ability to add/edit but not disable.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to prevent specific users from having access to the support hub
Some Enterprise clients want the ability to prevent the majority of their end users to reach out to Eptura's support team. Rather, they want the end users to go through their super users. They want only the super users submitting support tickets.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top
On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top of the page.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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