27 results found
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Asset Hierarchy - Ability to filter by entity & location
Current feature does not allow someone to filter by entity and/or location.
- Tested into sandbox
- Turned into production but ran into roadblocks with filtering.
- Happy to provide a focus group for feedback with Product.
- The feeling is that it’s not ready yet for production, should be updated a little more yet. However, the feeling is that this feature will be VERY VALUABLE
5 votes -
Be able to add work order details when creating a new work order
Have the ability to enter the work order details when creating a new work order. you currently have to create the work order then go back into it to add the details.
5 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Incorporate an AI model into the software that can increase all user productivity.
Build an AI model that knows your system and maintenance to assist with creating WO, PM's, inspection reports, etc. Have it be able to build functions without all the user time to manually do it. Ensure it prompts for clarifying questions.
4 votesApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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For Custom fields, can this be available for translation to the language packs.
Having the ability to use languages in different areas of the tool will allow us greater adoption in different countries
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add a different color to the background of the sandbox environments
Almost every client with whom I have had the privilege of working has requested a better way to differentiate more clearly between their production site and their sandbox environments. Is there a way to vary in background color by chance? Thank you for your consideration.
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Provide functionality to import PMs directly in the system.
Provide functionality to import PMs directly in the system.
3 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Correct filter for assigned names in work orders.
Newest update to Asset has changed the filter in the Assigned column to not only list the people assigned to work orders but also requesters, who do not get assigned, and old employees set as inactive. That makes for a long list to scroll through. Return the function to only list in the check box drop down the names currently assigned to work orders.
2 votes -
shop@cfdairy.com
Spanish as an Available language in the Work Companion App
2 votes -
Add Log Module
In the legacy versions of Eptura Asset, including Classic, there was a Log Module, which allowed end users to update/edit log entries in a timely manner and in one location. Currently logs can be updated in several areas in Eptura Asset, and logs/meters are stored within the Asset Details. For example, logs/meters can be updated on a Work Order and on an Inspection. However, if Logs/Meters need to be updated, this would need to be done manually in the Asset Details. The Log/Meter Import Tool is wonderful for importing logs in mass; however, many client request the ability to view/manage/update…
2 votes -
Enhanced Language Support
The text in the browser tab title remains English after changing language preference to Francais. In the below image, you can see that the Asset page text is in French, but the tab title is in English.
2 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to print attachments in bulk
A large enterprise client is requesting the ability to print multiple work orders with attachments in mass. Currently, Eptura has the ability to print multiple work orders from the list view. We understand the BI Tool does not have access to the attachment file. Is it possible to add the ability to then print attachments in mass as a separate step?
1 vote -
Add ability to print multiple work orders with attachments from the WO list view
From the WO list view, clients currently have the ability to print multiple WO's. However, they do not have the ability to print multiple WO's with attachments. In the legacy version of ManagerPlus, there was an option to "print selected with attachments". Currently, if clients want to print attachments with their work orders, they have to go into the WO details, print the WO, and then print the attachments separately.
1 vote -
Support multi-language settings across all system ellements
Enable users to select a preferred language that fully translates all system elements—including standard fields, free-text inputs, inspection templates, preventive maintenance records, and related workflows—into the user’s language of choice. At present, there is no mechanism to support comprehensive, end‑to‑end language translation across the platform. This limitation significantly impacts global organizations, creating inefficiencies and friction in day‑to‑day operations and limiting their ability to operate seamlessly across regions both in desktop and mobile views.
1 vote -
Add Service Task Import Tool
A large enterprise client is requesting a Service Task Import Tool. For most clients, the majority of Service Tasks are imported. However, this enterprise client has thousands of Service Tasks they need to import at least quarterly - quite atypical. For this client, their only option is to engage the data team as a paid service to upload in mass. They have requested the ability to upload in mass themselves via an Import Tool.
1 vote -
Inspections option where no credentials are required
Having the ablility to perform Inspections easily by scanning a QR code and leading directly to the inspection form would instead of needing to login would reduce the amount of friction required to perform and complete the inspection.
The option to require credentials to access the inspection could just be a toggle within the template.
1 vote -
Language availability
We have many employees who only speak Spanish, so they don't complete Work Requests/Work Orders because they can't read the form categories, even when translating the browser to Spanish because the form categories don't translate to Spanish. This creates a huge gap in tracking work that needs to be completed on our machinery.
1 vote -
Add the Warehouse Icon in a Column in the Inventory List View
Currently, the end users must go to the part details in order to know whether or not a part is available in another warehouse at a glance. The legacy version of ManagerPlus offered this visibility. Adding the warehouse icon to a column as a default in the Inventory list view would be a huge win for end users. Thank you for the consideration.
1 vote -
Add ability to print an attachment when printing a work order
The client requesting this feature uses the attachments to ensure processes are followed with exactness. Legacy versions of ManagerPlus allowed the ability to print an attachment when simultaneously printing a work order. This is not available on Lightning.
1 vote -
Add the ability to identify the end user’s experience with M+/Eptura within the Support Hub
In order to improve end-user experience in the Support Hub, add a scale to understand the end user's depth of knowledge/experience, so the support team member knows what type of communication is appropriate. When a client has depth of technical knowledge, they find remedial communication/instruction offensive/frustrating. For example, "what browser are you using", "clear cache and cookies", etc. would be basic steps technicians would have already considered when troubleshooting.
1 vote -
Add ability to view technician notes from a failed Inspection on the OC App
When an Operator fails an Inspection, a WO is generated. Once the technician has completed the Work Order, there is no feedback/no notes available to the Operator to understand what was done to the Asset on the completed Work Order.
1 vote
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