30 results found
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Asset Hierarchy - Ability to filter by entity & location
Current feature does not allow someone to filter by entity and/or location.
- Tested into sandbox
- Turned into production but ran into roadblocks with filtering.
- Happy to provide a focus group for feedback with Product.
- The feeling is that it’s not ready yet for production, should be updated a little more yet. However, the feeling is that this feature will be VERY VALUABLE
8 votes -
Support multi-language settings across all system ellements
Enable users to select a preferred language that fully translates all system elements—including standard fields, free-text inputs, inspection templates, preventive maintenance records, and related workflows—into the user’s language of choice. At present, there is no mechanism to support comprehensive, end‑to‑end language translation across the platform. This limitation significantly impacts global organizations, creating inefficiencies and friction in day‑to‑day operations and limiting their ability to operate seamlessly across regions both in desktop and mobile views.
5 votes -
Be able to add work order details when creating a new work order
Have the ability to enter the work order details when creating a new work order. you currently have to create the work order then go back into it to add the details.
5 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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For Custom fields, can this be available for translation to the language packs.
Having the ability to use languages in different areas of the tool will allow us greater adoption in different countries
4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Provide functionality to import PMs directly in the system.
Provide functionality to import PMs directly in the system.
4 votesApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Incorporate an AI model into the software that can increase all user productivity.
Build an AI model that knows your system and maintenance to assist with creating WO, PM's, inspection reports, etc. Have it be able to build functions without all the user time to manually do it. Ensure it prompts for clarifying questions.
4 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Add Service Task Import Tool
A large enterprise client is requesting a Service Task Import Tool. For most clients, the majority of Service Tasks are imported. However, this enterprise client has thousands of Service Tasks they need to import at least quarterly - quite atypical. For this client, their only option is to engage the data team as a paid service to upload in mass. They have requested the ability to upload in mass themselves via an Import Tool.
3 votes -
Add Hebrew and Taiwanese as available languages.
Additional languages will increase adoption
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Inspection Templates - Check All hard to read
The Check All button when looking at Inspection Templates is a dark color and hard to see. Can the font color be adjusted to white or something lighter to view
3 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Add a different color to the background of the sandbox environments
Almost every client with whom I have had the privilege of working has requested a better way to differentiate more clearly between their production site and their sandbox environments. Is there a way to vary in background color by chance? Thank you for your consideration.
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Enhanced Language Support
The text in the browser tab title remains English after changing language preference to Francais. In the below image, you can see that the Asset page text is in French, but the tab title is in English.
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to print multiple work orders with attachments from the WO list view
From the WO list view, clients currently have the ability to print multiple WO's. However, they do not have the ability to print multiple WO's with attachments. In the legacy version of ManagerPlus, there was an option to "print selected with attachments". Currently, if clients want to print attachments with their work orders, they have to go into the WO details, print the WO, and then print the attachments separately.
2 votes -
Correct filter for assigned names in work orders.
Newest update to Asset has changed the filter in the Assigned column to not only list the people assigned to work orders but also requesters, who do not get assigned, and old employees set as inactive. That makes for a long list to scroll through. Return the function to only list in the check box drop down the names currently assigned to work orders.
2 votes -
shop@cfdairy.com
Spanish as an Available language in the Work Companion App
2 votes -
Add Log Module
In the legacy versions of Eptura Asset, including Classic, there was a Log Module, which allowed end users to update/edit log entries in a timely manner and in one location. Currently logs can be updated in several areas in Eptura Asset, and logs/meters are stored within the Asset Details. For example, logs/meters can be updated on a Work Order and on an Inspection. However, if Logs/Meters need to be updated, this would need to be done manually in the Asset Details. The Log/Meter Import Tool is wonderful for importing logs in mass; however, many client request the ability to view/manage/update…
2 votes -
Add a "Go To Page ____" Option at the Bottom of Every Module by Page Numbers
Enterprise clients may have hundreds of pages of Assets, Work Orders, Inventory, etc. Currently, clients can filter the columns, narrowing the scope. One Enterprise client had hundreds of pages of Inventory. Rather than selecting page after page, my primary contact requested the ability to select a specific page. Please add a "Go to page ____" option rather than having to select each individual page to advance. Thank you for the consideration.
1 vote -
Add permissions via Security Roles to limit the options in Saved Views
Use Case: Enterprise client has 45 locations. End users are saving their Asset "saved views" as "Public"; therefore, this is creating a large list of saved views for all end users to sort through. Please add options in settings to limit the end users' ability to submit public saved views in each of the modules.
1 vote -
Alert user when they are toggling SYSTEM ADMIN under a user's profile
A customer recently reported a permissions breach in which a site administrator in their India division unintentionally modified a work order status flow that impacted their Canadian sites. The Canadian division relies on highly controlled configurations and cannot tolerate cross-site setting changes due to accuracy and operational risk.
The intent was to grant the India-based site admin full control within their own site only; however, enabling the Site Admin role—allowed changes to propagate across sites. Per our internal review, the root cause was enabling the Site Admin toggle. This incident has resulted in the Canadian sites shutting down work order…
1 vote -
Add ability to print attachments in bulk
A large enterprise client is requesting the ability to print multiple work orders with attachments in mass. Currently, Eptura has the ability to print multiple work orders from the list view. We understand the BI Tool does not have access to the attachment file. Is it possible to add the ability to then print attachments in mass as a separate step?
1 vote -
Inspections option where no credentials are required
Having the ablility to perform Inspections easily by scanning a QR code and leading directly to the inspection form would instead of needing to login would reduce the amount of friction required to perform and complete the inspection.
The option to require credentials to access the inspection could just be a toggle within the template.
1 vote
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