13 results found
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Ability to see requestor on the mobile app - including email address and name in addition to the username
Requestor Status - Ability to see requestor on the app - including email address and name in addition to the username
7 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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SSO for the Request Portal
Requesters need the ability to single sign on the Request Portal
4 votesApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Save Progress of Inspections, multiple users on an inspection
Save progress of an inspection, rather than having to restart every time you exit the inspection. This way multiple employees can continue an inspection on different shifts.
4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Need security on Inspections for Admin's
Need to be able to stop others from deleting inspections off the work orders by admin inspections to the Admin security roles
3 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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theresa.swearngin@eptura.com
When a request is sent in via email to request, the attachments need to be uploaded to the request portal. It is difficult to implement the request portal to a college campus, publishing the email to request email works great however, none of the attachments make it into the request portal.
2 votes -
Existing WO can only update WO status it will easier if technician is able to update the equipment status directly from the WO.
Maintenance team interested in monitoring WO and equipment status. Existing WO can only update the WO status but not the equipment/ asset status. If within the WO technician can update he equipment/asset status then the maintenance team will be able tabulate and calculate the uptime base on equipment/asset status base on the define equipment/asset status
2 votes -
Ccolbert@secc.org
Add Rejected Date to Work Orders
1 vote -
Ccolbert@secc.org
Add Rejected Date to Work Orders
1 vote -
On mobile
Please make the mobile app, not auto check the service tasks complete, when completing the Work Order. Some tasks cannot or where not done and the app checks them as complete.
1 vote -
Link a cancelled/completed work order.
Have the ability to link work orders together even if they are completed or cancelled.
1 vote -
Ability to blanket assign a task to all work orders automatically
Have a task that will automatically assign to all new WO/PMs when they are created. Task example would be; Tools are clean and sanitized, work area has been cleaned/ sanitized to QA standards, all tools, parts have been accounted for.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Permissions
Please allow more permissions for B- Sub Admin Role Options rather than the all or nothing checkbox 'Restrict to Assigned'.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Open Portal Vulnerability - Need On/Off button to allow attachments
Currently the Open Form Portal option leaves lots of vulnerability for hacking or malicious malware to be introduced by uploading attachments. A good feature to ADD would be the ability to add an ON/OFF button to enable the ability to allow attachments to be uploaded or not via the portal. That would give users the ability to choose what works best for their company.
Right not you have the On/Off function for everything else, so I feel that adding it for attachments should be a simple an easy way to assist with the vulnerability issue.
Currently at our company we…
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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