Request Status Change Updates
When someone uses our portal to submit a work request ticket, they enter their email as a part of the submission. I want this associated email to see then status changes of the work request so they can see when the work has been tasked, who it was assigned to, and when it was completed. This is not a "requester" account, just a general employee who uses a QR code to scan the request link. So no one under the employee/user section.
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