13 results found
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Asset Manual Library
Adding a asset library rather then having to attach Manuals multiple times to each similar Assets. Then being able to link that asset to the manual. Helpful with multiple same type, make, and model assets.
11 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add Granularity to the Security Roles
Many enterprise clients are requesting greater granularity be added to security roles. For example, labor codes need to be added by site. However, the enterprise Administrators cannot allow end users to have access to site settings; therefore, the responsibility to update labor codes per site is given back to the Admins. This is one of countless examples.
2 votes -
Add sub categories in the service tasks.
You could better group the service tasks for the need. For example, if you have service tasks for PMs and repairs, you could group them accordingly under the class.
Please see screen shot as an example.
2 votes -
THIS IS A BUG - Asset downtime doesn't update correctly when manually changed
I wasn't sure where else to notify someone about this. If I create a work order which contributes to the downtime of an asset, the start and end time of the down time is rarely correct because we can't mark it on a computer while we're fixing it. As such we often have to go back and manually change the start/end time of down time on an asset in a work order. When I do that, it seems to track the correct amount of time, which is good, but visually it still shows the original date of when the downtime…
2 votes -
My ideas will not post!!!!
I want to be able to add an attachment (image) to each task on a PM. I can currently add attachments to the PM, but it's messy. When viewing these attachments from my tablet, it is in EDIT mode. I would like the mobile app to be read-only. That way, you can zoom in on an image to better see a procedure or specification. Example image below
1 vote -
Add a permission feature option in security roles to prevent a technician from manually updating/overriding the completed date on a WO
Currently, a technician can manually update/override the completion date on a WO. An enterprise client wants the ability to prevent technician's from updating the completion date manually, as this is overriding the completed status date.
1 vote -
Add enhancements in the Service Codes to include CEDEX codes or a minimum of 4 additional service task fields
Add a minimum of 4 additional service tasks fields. The CEDEX codes include 4-part codes: primary, sub-system, damage, & repair. These standard CEDEX codes are for maintaining shipping containers. This affects this enterprise client weekly. When using the WO Import Tool, it's time consuming to manually enter task codes. The client could import all 100K task codes; however, did not want to affect performance.
1 vote -
Add ability to mass Unassign Work Orders
Currently, Lightning allows clients to mass ASSIGN Work Orders; however, no option to mass UNASSIGN Work Orders.
1 vote -
Add the ability to duplicate a Service Task, and then edit
Add the ability to duplicate a Service Task. For example, clients can duplicate a PM; however, they cannot duplicate a Service Task to then create a slightly different Service Task.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add Service Task Import Tool
Please add a Service Task Import Tool within Eptura Asset. Currently, the data team can import Service Tasks in mass; however, the client cannot import Service Tasks in mass.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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API specific 'playground'.
API specific 'playground' or 'push/publish' function to verify API functionality/changes.
Because the API has the ability to create data points, there should be safeguards, sandboxes, or playgrounds in place that allow for testing before feature publishing.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to force completion of a Service Task prior to completion of the Work Order when Parts are not required
Clients need a way to force technicians to perform the Inspection/complete the Service Task(s) before completing the WO. Currently, the client can toggle on "Service Task with parts and labor" requirement on the Work Order Workflow Settings; however, a part is not always required.
In the screenshot below, the technician was able to complete the Work Order without having completed the Inspection.
1 voteApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Adding Active and inactive data in asset "Activity timeline"
It would be nice to See when a Asset has be activated and inactivated on the "Activity timeline" in the Asset View. Easier to show auditors when a Asset has been inactivated. rather then having to print out a report.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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