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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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27 results found

  1. In the map view when booking a space I always need to check the grays squares manuall who is sitting where. I would like to see the names always inside or close to the booked spaced. last name + first letter first name should be enough.

    2 votes

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  2. More and more customers & prospects are asking to benefit from lists from the home page (something the competition does btw).

    That is, being able to have widgets showing the last 10 work requests, or the new lease contracts, etc.

    We should be able to choose fields to display and each line could be clicked and redirect to a prefiltered console (maintenance console or wr detail page, or lease detail page, etc).

    Also, the data could be filtered according to the user (incl. VPA), opening possibilies for "My requests" kind of list.

    An alternative could be the possibility to embed…

    4 votes

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  3. When assigning a craftsperson within a work order and searching for a craftsperson code, we can see the auto search function appear and select a craftsperson from the list.

    Anytime there is 2nd craftsperson added, that auto search function no longer works, and you must click the "..." to view the full list of options.

    The auto-search function should still be enabled beyond just the first craftsperson added. I'm unsure if this is specific to craftspersons or other fields as well.

    2 votes

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  4. Improve the Search and Manage Work Requests form with tool tips and modification of navigation / layout.

    For example, layout could be improved by (1) grouping certain fields under a heading. For example, Location for the group of 4 related fields and Date for the 6 date fields, and (2) keeping related fields in the same column.

    See attached image.

    3 votes

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  5. I'm logging this as Navigation since there isn't an appropriate category for this.

    In Reports Central, there is the ability to add filtering to the result set. Multiple filters can be added but each one that's used is adding an AND in the statement and doesn't provide any way to set it to OR.

    For example, in the Work Requests (wr) table, I want to know which records have a Cost of Labor, Cost of Parts, or Cost of Tools over $1000. If I add filters for all 3 fields, it would result in, (Cost of Labor > 1000 AND…

    3 votes

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    • I'm logging this as Navigation since there isn't an appropriate category for this.

    In Reports Central, when the Add Filter button is pressed, the list of selected fields appears allowing the user to add a filter for the field. If the user creates a filter for a field, and then presses Add Filter again, the field that just had a filter created is not listed. This means they are not able to add an additional condition for the field they just filtered. This limits the filtering ability the user is able to perform.

    3 votes

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    • I'm logging this as Navigation since there isn't an appropriate category for this.

    In Reports Central, it is possible to show totals of Sum, Average, Minimum, and Maximum for numeric fields. However, only one of the totals can be selected for each field meaning that if you only have one numeric field, you can't have both Sum and Average for example. It doesn't make sense to have a limitation based on the number of numeric fields available.

    3 votes

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  6. In WebCentral & Workplace, show the version number again (it used to be in "about").
    Now there's no way for a user to indicate what version he's using.
    This is paramount for support.

    Suggestion : it could be visible in the menu in bottom/left or in the "my profile" popup.

    12 votes

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  7. It would be ideal to have an auditing tool, similar to the GDPR view, to see all the user transactions in the system: Workspace Bookings, Reservations and Work Requests (as a craft), etc.

    When a user is offboarded, you could search by their email address and all associated transactions would appear in the audit tool so that you could action them (cancel bookings, etc)

    11 votes

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  8. Archibus has plenty of interesting views but you can't always search them properly and manipulate them properly

    For each views:
    - we should be able to search any fields in define the views,
    - there should be more flexible way search like allowing some operators (<, >, *, etc...
    - show/hide some columns
    - extract the information in different format (csv, excel), if the administrator has allowed it
    - store user preferences in the database and not the session. It should be retained across browsers, sessions, devices, etc...

    4 votes

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  9. In Reports Central, table selection is only by the afmtbls.title field. This results in the user having to guess which of multiple tables with the same title is the one they want. OOTB behavior should be modified to display sufficient information to eliminate guesswork. I'd suggest either 1) ensuring all tables have unique titles or 2) displaying afmtbls.table_name alongside the title.

    I have not done a comprehensive check for duplicate table titles, but the one I found was 'Rooms' which is one of the most commonly requested tables for reports. It's possible this is the only duplicated title.

    6 votes

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  10. As a federal government customer and user with over 50,000 staff worldwide, I want the mobile application to be fully 508 compliant. The user experience should not be limited to Workplace. Many of our users with accessibility issues serve in roles that are not mirrored in or addressed by Workplace.

    Significant improvements have been made in Workplace with the release of 2022.3 (https://spaceiq.uservoice.com/forums/925339-archibus/suggestions/39281131-508-wcag-accessibility-compliance). This same effort needs to be applied to the mobile application.

    28 votes

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    2 comments  ·  Navigation  ·  Admin →
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  11. As a federal government customer and user with over 50,000 staff worldwide, I want Web Central to be fully 508 compliant. The user experience should not be limited to Workplace. Many of our users with accessibility issues serve in roles that are not mirrored in or addressed by Workplace.

    Significant improvements have been made in Workplace with the release of 2022.3 (https://spaceiq.uservoice.com/forums/925339-archibus/suggestions/39281131-508-wcag-accessibility-compliance). This same effort needs to be applied to Web Central.

    32 votes

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  12. The Building Metrics tiles on the Homepages should be clickable allowing the user to launch a report view. The option should be configurable in the Manage Homepage Wizard, allowing the system to launch Space Console or Lease Console, restricted to the building code selected. This will be great for demos and offer the client an easy way to navigate the system.

    2 votes

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  13. Implement a mechanism to avoid that users loose their local settings (e.g. Select Fields column layout, etc.) after clearing the web browser cache.
    Basically, when a user customize a grid panel's columns layout, perhaps hiding or showing more columns, those settings are stored locally on the user's browser temporary files. As soon as the user cleans the browser cache such settings are gone and he/she has to start over every time for all the views.

    14 votes

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    1 comment  ·  Navigation  ·  Admin →
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  14. Implement a mechanism to avoid that users loose their local settings (e.g. Select Fields column layout, etc.) after clearing the web browser cache.
    Basically, when a user customize a grid panel's columns layout, perhaps hiding or showing more columns, those settings are stored locally on the user's browser temporary files. As soon as the user cleans the browser cache such settings are gone and he/she has to start over every time for all the views.

    8 votes

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  15. Some of the users only have a homepage to access ARCHIBUS and thus have no real processes in the navigation (other than home/search/favorites) and no real need for a space-consuming navigation bar on the left side of the screen.

    It should therefore be possible to open the Web Central with the navigator bar minimized by default ? Ideally this could be set a application parameter.

    19 votes

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    1 comment  ·  Navigation  ·  Admin →
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  16. This likely occurs in many reports but let's use the "Hoteling -> Bookings -> Review Desk Bookings" view as an example.

    To reproduce this issue, have enough bookings so that a vertical scroll bar appears. For example, if Department Code or Visitor Name of the first record on the list, you would need to scroll to the bottom of the page to access the scroll bar, use the scroll bar to view a column that is off the screen, and then scroll back up to the top to view the first record.

    This is inconvinient and makes it difficult to…

    19 votes

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  17. In versions before 25, home pages displayed the title of the selected page. Now the title is only shown when the ... are selected and the drop down list of available pages is shown. While Home references the navigation that you are "Home", it would be helpful for users with different pages to see the page name displayed.

    7 votes

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  18. 25.3 - The search for a view is useful. After I find it, I would like to understand where it falls in the navigation hierarchy.
    1. This reinforces how to find it next time I need it.
    2. I can more easily differentiate views with similar names.
    The right-click show task, task file, and path that we get with a view normally would be fine.
    (I thought I saw this in here somewhere else, but today I can't find it. Sorry if it is a repeat.)

    18 votes

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