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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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115 results found

  1. It would be ideal to see attendee availability in Workplace when booking a reservation, similar experience that we have when booking through the Outlook plugin.

    33 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  2. Streamline the process of publishing a site or a campus CAD plan to be used as a navigation tool to select a building. For example, in workplace, when you clikc on the building icon you will have a site plan opened to select a building.

    12 votes

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    Under Review  ·  1 comment  ·  Platform  ·  Admin →
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  3. The end users are really appreciating the workplace portal. However, there is starting to be more demand for features like a satisfaction survey which comes after a request. This survey shouldn't affect whether or not the service request can be closed (ie let's say that after X days the completed ticket should just close anyways regardless if the user submitted a satisfaction survey or not).

    It would be great if the workplace portal also has ability to handle a satisfaction survey for a conclusion of a service request. Basically the user can still get an email that they can fill…

    76 votes

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    Under Review  ·  7 comments  ·  Workplace  ·  Admin →
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  4. At the moment, if you would like to change the formatting or text that shows up in an email that is sent to the requestor of a reservation, you are required to change the Java coding that creates the emails. This is very time consuming and is extremely inconvenient to the client whenever they wish to make a change.
    In the BO emails and the Move emails, you can go directly in to the record on the messages table and make the change. The change then shows up immediately.
    Change how the reservation module emails work so that it is…

    64 votes

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    Under Review  ·  1 comment  ·  Reservations  ·  Admin →
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  5. Make the User Defined fields available on the Mobile app for Asset Survey and Registration so that they can be used to collect and correct information.

    33 votes

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    Under Review  ·  5 comments  ·  Assets  ·  Admin →
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  6. When checking in a document in the doc field, have the ability to link a URL as a doc

    46 votes

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    10 comments  ·  Platform  ·  Admin →
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  7. In workplace large floor plans do not fully display. In addition after searching for an employee a scroll bar on the right is activated when scrolling down the floor plan and floors list the experience is very poor.

    Tested in V25.1 & V25.2

    37 votes

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    Under Review  ·  2 comments  ·  Workplace  ·  Admin →
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  8. Is it possible to add the option of HTML format to the messages configuration?

    23 votes

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    Under Review  ·  5 comments  ·  Maintenance  ·  Admin →
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  9. Add a field to store the text label size in the afm_dwgs table and store a value for any drawing that is either larger or smaller than the default. When the drawing is loaded, the drawing parameter can be set based on that stored value, with a default value set for drawings in case they don't provide one.

    52 votes

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    Under Review  ·  0 comments  ·  Space  ·  Admin →
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  10. With Version 25, any mismatch between location of WR and location of Equipment is detected and not allowed. On web central, a pop up is displayed asking the user if they would like to change the WR location to the equipment location or, if they have rights to, if they would like to move the equipment to the WR location. On mobile, if you select a different building/floor/room after adding a piece of equipment, it immediately removes your equipment from the WR without any prompt.

    Could this be setup to be a customizable option instead?
    We want to chose a…

    13 votes

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    Under Review  ·  1 comment  ·  Maintenance  ·  Admin →
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  11. There is currently no report available for viewing cancelled hotel bookings.

    The "Bookings for a Date Range" report allows the user to search for all bookings except for cancelled ones.

    Room Reservations has a "Cancelled Reservations - Details" report so it would be nice if Hoteling had an equivalent.

    65 votes

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  12. This is a common ask from the craftsperson to be able to see the hours they have submitted for the Day/Week/Month.
    If there was a pre-existing report for the CF that gave them this information on the mobile and WC it would be very beneficial. Lot of times, they use this this information to enter their timesheets in the HR system as well.

    26 votes

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    Under Review  ·  2 comments  ·  Maintenance  ·  Admin →
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  13. The Esri / ArcGIS platform provides unique capabilities for applying location-based analytics to facilities/workplace practices. The platform provides the ability to gain greater insights into data by using contextual tools to visualize and analyze data.

    There are many opportunities for our customers to leverage Esri technology to solve problems involving location -- particularly for our customers who have campus environments; e.g. hospitals, universities, corporate, government/military, etc.

    Strengthen the Archibus-Esri partnership and improve the Archibus-ArcGIS integration with ArcGIS and/or ArcGIS Indoors.

    22 votes

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    Under Review  ·  0 comments  ·  Space  ·  Admin →
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  14. As a Lease Administrator, I need to record one lease that covers suites in multiple buildings, so that we can track financial data (costs) for the same lease together.

    This is a case, were one lease contract was signed for multiple buildings that are attached. The client may have leased several suites in each building, but they are covered by the same lease contract and need to be recorded in Archibus as one lease.

    35 votes

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    Under Review  ·  1 comment  ·  Leases  ·  Admin →
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  15. Settings should be available to allow users to edit a reservation after it has started. Situations arise (ie. illness, change in plans) where it would be ideal for the user to shorten or delete the reservation to allow others to use the room.

    28 votes

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    Under Review  ·  1 comment  ·  Reservations  ·  Admin →
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  16. The option to add a Terms & Conditions box before confirming a reservation to certain rooms would be very helpful (ie. by booking this room you acknowledge you accept usage policies, will complete a health checklist for Covid protocols, will clean the area between uses, etc.).

    46 votes

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  17. If there is a change to a Preventative Maintenance Schedule, the only problem-free way to do this is to unassign the PM Procedure from the Equipment or Location, Reassign and setup a new schedule. When this is done the historical data on the old 'pms' record is lost although the WRs still exist in the system.

    If the change to the schedule is made by changing the Date of First PM or updating the frequency/recurrence pattern, it leads to the PM WR not getting generated.

    I would suggest a few changes to make the PM Planning a more error free…

    71 votes

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  18. We are seeing more requests for single service desk and asset management systems that will support Operations and IT. Has there been any discussions of building an extension to interface with Service Now or build ITIL processes and functionality into ARCHIBUS?

    27 votes

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    Under Review  ·  2 comments  ·  Platform  ·  Admin →
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  19. Either a calendar to select which days a room is reservable/not reservable or the ability to specify which days of the week a room is reservable.

    For example, I have a client that does not want rooms reservable on weekends.

    Being able to set it on a per room basis in "Reservations -> Background Data -> Define Room Arrangements" would be ideal.

    19 votes

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    Under Review  ·  2 comments  ·  Workplace  ·  Admin →
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  20. A weekly/work week version of the scheduler view would allow users to view room availability at a glance and better plan their reservations.

    13 votes

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