960 results found
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Support for Internet Explorer/Teams URL
The support for Internet Explorer was removed for some later point releases of V24.* and then in V25.1. There's some good cases why it should be brought back.
With everyone now staying at home working for the most part and most organizations have also switched to Microsoft Teams. Teams gives people a chance to create a channel and add a tab for example the URL/website tab. Here it becomes an easy transition for change management to just put in the ARCHIBUS/workplace for example as the URL. It appears Teams is using Internet Explorer for displaying a URL within teams. In…
5 votes -
Hoteling-add parameters for Morning Start Time and Morning end time along with the Afternoon Start time and Afternoon end time.
Morning - parameter (start time and end time)
Afternoon - parameter (start time and end time)
This will allow or enable a gap between Morning and Afternoon for Cleaning, Sanitization, or refreshing or bookable rooms.5 votes -
Archibus-Serraview Integration: Future Phases
A number of use cases have come up to consider for future phases of the Archibus-Serraview integration
Phase 1A:
Most important is to enable agile workplace management in Serraview, through the use of the VBS. Syncing back to Archibus at a minimum involves department allocation to rooms, room category assignments, and people located to floors (as the lowest common element).
Future Phases:
Notes are captured here: https://serraview.atlassian.net/wiki/spaces/FUS/pages/816873665/Fusion+-+For+Future+Consideration
5 votes -
Move Scenario - ability to start with a blank floorplan
OTB fills in the current occupancy. A move scenario often starts with no occupancy. It would be good to have an option to clear the floor or a selected set of rooms for the scenario.
5 votes -
Fix Workplace to support multiple drawings associated with each floor
Currently, if you have registered multiple CAD drawings for a floor, every form in Archibus will properly display the correct CAD drawing when viewing that floor except Workplace.
Space Console, for example, will review the Rooms table to confirm which drawing is connected to the rooms on a floor, and then display the SVG associated with that drawing.
Workplace queries the drawings table to retrieve a list of drawings associated with a floor, and then tries to display the SVG associated with the first drawing retrieved in the query.
There may be a question on why an organization would have…
5 votes -
Tasks dropdown
The Tasks tab was a very useful feature on home pages showing all of the tasks available in the currently selected bucket.
This would be nice to continue w/ v25
5 votes -
Distinguish between reserved parts that are on the shelf vs. on the job
Part management
There is a need to identify the difference between reserved (on shelf) and reserved on a job (Not on shelf). There is a big problem tracking stock that is assigned to a job and the part changes from available to reserved. This is not being update when the cf collects it from the shelf, until the job is complete, but this could be a while. It is therefore difficult for stores manager when doing inventory to be sure what the physical count should be. There should be a status change and a pt store update at the point…
5 votes -
Reservations calendar console - mini console search doesn’t reflect localized terms (language)
Reservations calendar console - My Reservations - minifilter requires english value "Cancelled" instead of german "Storniert".
The mini console search doesn’t reflect localized terms as expected. Based on our current system behavior, the search functionality uses English keywords by default, regardless of the selected locale.
For software used internationally, it's essential to adapt languages consistently. It must be configurable, not hard-coded.
4 votes -
While filling the checklist in the Onsite App, there is no "." decimal button to add point places
While filling the checklist in the Onsite App, there is no "." decimal button to add point places.
Example :
In the Onsite App, I have a work Request assigned to a technician and he has to fill the checklist.While filling the checklist, there is a number field where he need to input the reading of the pressure of a equipment.
The meter reading value is "34.21"
In the above value, the user is only able to input 34 value in the number field and there is no point / decimal (".") button in the number keypad.This feature…
4 votes -
Mobile Apps should support physical key SSO login
Our client is leveraging SSO with MFA, specifically using a hardware security key (YubiKey) for mobile authentication. We are able to verify that this works on a mobile phone using the web browser on the mobile phone (e.g. Chrome and Safari). However, when trying to login to the Mobile App - Mobile Framework 4.0 and Workplace, the MFA is not recognized.
This is because the Archibus browser used within the mobile app does not support webauthn, which is the technology that allows users to log into a wbsite using a hardware security key.
The Mobile Client and the Workplace app…
4 votes -
how linked tickets are tracked and displayed for Preventive Maintenance Procedures
Problem:
When you create an issue report linked to a preventive maintenance (PM) ticket, the relationship is visible in the system (e.g., in the "Related Requests" section of the ticket search screen).
However, in the database, the PM ticket doesn’t show the issue report’s information (i.e., no backlink). Only the issue report contains the PM ticket's reference (parentwrid field).Where Data is Stored:
For active tickets, the information is in the wr table.
For completed tickets, it’s in the hwr table, specifically in the parentwrid field.
To find all issue reports linked to a PM ticket,…4 votes -
Input Time should be displayed for Each Checklist Item in Maintenance Survey Report
We are experiencing an issue with the Maintenance Survey Report in our system. Specifically, we are unable to determine when each individual checklist item was entered. This makes it challenging to track and verify the timing of data entries for our maintenance activities.
Issue Details:
Desired Screen: Maintenance Survey Report.
Current Problem: The report does not display the input time for each individual checklist item.
Our Request: We would like the input time for each checklist item to be displayed in the Maintenance Survey Report, similar to how it appears in Report Central.Impact:
Without the ability to see when…4 votes -
Maintenance Console - Save filter
In the Maintenance Console, it would be nice to have the ability to save filters.
OOTB, they are saved in the recent filters but it has 2 drawbacks: 1. there is a limit in term of the number of filter saved that way. 2. they disappear when users clear their cache (which happens every time there is a new deployment).4 votes -
Satisfaction Survey
In an SLS, instead of a satisfaction survey being 2 options: Rating & Notes, let it be a questionnaire. Different questionnaires should be available for various problem types.
4 votes -
Manage Service Level Agreements- Add filter option for Checklists
Add a filter option in the manage service level agreements task to search for specific checklists.
This would allow users to search for outdated checklists that need to be removed/replaced
4 votes -
maintenance priority
In Maintenance Console when I open a WR that has 3 priority P2, P4 and P5 (with default priority being P2) and I changed its priority from P2 to P5, then in the activities of the WR, I see that I changed the priority from 1 to 3, which are the order of the priorities, not their label.
It would be better to display the label, e.g. Changed Priority from P2 to P5.
4 votes -
SLA Due Date option - end of the Month for PM Procedures
For PMs that need to be completed within the month they are created, there is no way to specify "last day of the month" as the Due Date. Since the number of days in the month varies, some months the 30 day due date works and the date due is the last day, but and in other months, its the 1st of the next month.
4 votes -
Adjust label text in charts to white when against dark background
When using standard charts in Web Central (ex: Allocation and Benchmark Report) if the highlight color is dark the label text should format to white automatically. Otherwise it may be unreadable.
4 votes -
Move "Save" button to bottom of data entry views
The Save button disappears as the user scrolls down through data entry views. Users often click the button in the lower right-hand corner without reading it - it is a CLOSE button. This causes the user to lose their work.
4 votes -
Home page : new widget for dynamic data list (new wr, lease renewal, etc)
More and more customers & prospects are asking to benefit from lists from the home page (something the competition does btw).
That is, being able to have widgets showing the last 10 work requests, or the new lease contracts, etc.
We should be able to choose fields to display and each line could be clicked and redirect to a prefiltered console (maintenance console or wr detail page, or lease detail page, etc).
Also, the data could be filtered according to the user (incl. VPA), opening possibilies for "My requests" kind of list.
An alternative could be the possibility to embed…
4 votes
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