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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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19 results found

  1. CSV Report Format

    In 3.0 the option to download report in CSV format is missing.
    For a further work and processing reports in CSV format are required. Would be very helpful if you would bring back the option in report downloading.

    43 votes

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    8 comments  ·  Insights Reports & Dashboards  ·  Admin →

  2. Save report parameters when you navigate away

    When entering report parameters, you sometimes navigate to other modules or reports. I would like parameters to be saved so I don't have to re-enter it every time.

    30 votes

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    Completed  ·  0 comments  ·  Insights Reports & Dashboards  ·  Admin →

  3. Can't clear reports from queue once run

    Once reports have been run, there's no way to remove them from the top right recently run reports panel. This gets frustrating when you need to run lots of reports and can't tell which is which. It even stays between sessions.

    25 votes

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    2 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    An enhancement has been delivered to Serraview which enables you to clear your list of recently run reports, or configure it to automatically clear after a period of time.


    Please refer to the help site at https://support.iofficecorp.com/Serraview/Workplace_Management/Using_Serraview/Insights/Reporting/Reporting_Configuration/Set_the_number_days_to_retain_the_reports_queue for more information.


    Thank you for contributing to UserVoice and helping improve Serraview. Please help us improve Serraview Engage by voting on your favorite ideas!

  4. Space Photos: reporting needed

    Currently there is an option to add photos into Spaces. This is helpful for the end user

    However, there isn't any reporting that tells us what spaces have photos added. Without reporting, there's no way to keep these photos updated as sites go under renovation.

    1. we have no idea what spaces have photos
    2. we have no idea how old those photos are, unless someone was kind enough to include that in their file name (which is rare)

    I'd love reporting to have these parameters:
    Building info (building number/name)
    Space info (space name/number/type)
    Photo info (name of file (hyperlink perhaps?), date…

    15 votes

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    Completed  ·  1 comment  ·  Insights Reports & Dashboards  ·  Admin →

  5. Reporting Add Bulk Employee IDs - No Commas

    Currently, 3.0 reporting requires bulk employee IDs to be separated by commas. In 2.0, the employee IDs could be copy/pasted from a spreadsheet, without having to add the commas. This adds an extra step to some users' workflow.

    11 votes

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    1 comment  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  steve.tsakmakis@SpaceIQ.com responded

    Reporting on people in bulk in reporting can now be completed by either a comma separated list or by having each person on a new line with no separators (i.e. copy + paste directly from an excel spreadsheet).

  6. Engage reports needed for utilization and detailed reservations

    For reservations through Engage, reports are needed to see Utilization for particular rooms, floors, buildings to track availability or need of reservable space. Also a detailed report of reservations should be available to research specific reservations, owners/users, times, rooms/spaces, etc.

    9 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Serraview Insights offers a number of reports, visual dashboards and floorplan visualisations which provide details on space utilisation from Engage booking data, SVLive, Sensors, Badge and other activity sources.


    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  7. Varied Access to Insights Dashboards based on Secured Actions

    We need to be able to give people (roles) access to certain Insights Dashboards yet have other Dashboards (with sensitive info) which are only available to some roles. Right now users either have access to ALL Dashboards or NONE which is very limiting.

    6 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    An enhancement has been delivered to Serraview to provide secure access control to different Insights Dashboards.


    Your system administrator may need to configure these permissions, read more on the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards_Quick_Start/002Security_for_Insights_Dashboards


    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  8. User Voice Categories do not include Engage

    Suggest to create a category for Engage

    5 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →

  9. Consolidated utilization reporting

    Report on multiple utilization sources at once

    5 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Serraview Insights offers a number of reports, visual dashboards and floorplan visualisations which provide details on space utilisation from Engage booking data, SVLive, Sensors, Badge and other activity sources.


    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  10. Insights Dashboard - Team Level SV Live Utilisation

    Team and Neighbourhood level dashboard that displays utilisation as total number of staff + total minutes of activity over a period of time

    4 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Serraview Insights offers a number of reports, visual dashboards and floorplan visualisations which provide details on space utilisation from Engage booking data, SVLive, Sensors, Badge and other activity sources.

    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  11. SV Live default report with utilisation by day and hour

    A default SV live report that shows building utilisation, and can show usage per day and per hour as needed

    4 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Serraview Insights offers a number of reports, visual dashboards and floorplan visualisations which provide details on space utilisation from Engage booking data, SVLive, Sensors, Badge and other activity sources.

    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  12. End of Day Cleaning Task List

    I noticed that on this site page:
    https://help.serraview.com/display/ENEG/End+of+Day+Cleaning+Task+List+Dashboard
    that the "end of day cleaning task list" isnt really a true "end of day" rather, the end of the previous day, cleaning task list.
    We're trying to set an alert to email our Janitorial Night crew, to clean the stations that were used "that day" or "day of".
    Cleaning stations from the day prior kind of defeats the purpose of "getting the station ready for the next worker, tomorrow". It also doesnt solve for night over night sanitation. If you have 2 different staffers book the same station, 1 staffer today,…

    4 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Serraview Insights offers a number of reports, visual dashboards and floorplan visualisations which provide details on space utilisation from Engage booking data, SVLive, Sensors, Badge and other activity sources.

    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  13. Insight Neighbourhood Utilization Report

    As a Space Planner, I would like to know which neighborhoods are over booked and which ones are under-utilized.

    Note: The report should show me the data by Neighborhoods and should also have a filter for ORG Units to drill down further if required.

    The reason why this report would help getting the data on Neighborhoods is because - If you do this at a floor level, then the report won't show you the problem. For example, Level 35 in MP is never at 100% overall, but one of the Neighborhoods which is 35N (shared by 2 groups) on the…

    3 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Serraview Insights offers a number of reports, visual dashboards and floorplan visualisations which provide details on space utilisation from Engage booking data, SVLive, Sensors, Badge and other activity sources.


    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  14. Report running and completed indicator on 'recently run report' folder and reporting module

    Can you please bring back the red dot indicating a report is completed running when you are in the reporting module? I have to return to the home tab each time to determine if the report has run and available for viewing.
    In the previous version of Serraview the red dot appeared indicating the report was ready to view. This is frustrating when you are trying to run multiple reports and you have to return to the home tab each time to select the 'recently run reports' folder to see if the spinning wheel icon is present indicating the report…

    2 votes

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    1 comment  ·  Insights Reports & Dashboards  ·  Admin →

  15. Report 1019 - select "ALL" option

    1019 Proximity report does not run if Region / Building / Floor parameters are not selected. Can I suggest making the Region / Building / Floor field mandatory (so the report does not fail) or include an “ALL” feature to select all regions.

    2 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →

  16. Report 102 - Parameter selector by BOS Project

    Add the parameter to select from active BOS projects to report 102.

    2 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  Craig Maroney responded

    You are now able to filter The 102 BOS Report by move.


    Please visit the '102 Bos Report' page on the Help Centre for more information. 


    Don't forget to keep adding and voting on the ideas most important to you!

  17. Canned utilization reports for sensors

    Conference rooms
    Desks

    2 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Serraview Insights offers a number of reports, visual dashboards and floorplan visualisations which provide details on space utilisation from Engage booking data, SVLive, Sensors, Badge and other activity sources.


    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  18. Elite - Utilization (SVLive) Situational Awareness

    As a Space Planner I want to get situational awareness around how many people are utilization each building/floor on a monthly/daily/hourly basis.

    I want to see a trend chart plus the peak and average peak utilization across the selected period.

    0 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Serraview Insights offers a number of reports, visual dashboards and floorplan visualisations which provide details on space utilisation from Engage booking data, SVLive, Sensors, Badge and other activity sources.


    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  19. Elite - Attendance (Badge) Situational Awareness

    As a Space Planner, I want situational awareness of what attendance is like at each of my locations so that I can react accordingly.

    The dashboard should show me:
    * Peak Attendance (metric)
    * Average Attendance (metric)
    * Daily Column Chart of Peak Attendance over the last 30 days

    I should be able to filter by building

    0 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Serraview Insights offers a number of reports, visual dashboards and floorplan visualisations which provide details on space utilisation from Engage booking data, SVLive, Sensors, Badge and other activity sources.


    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

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