50 results found
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Administrators able to book beyond future booking range
Administrators should be able to book beyond the future booking limit that has been set up, for example for an upcoming event, without having to expand the range for all users.
6 votes -
Limit Team Booking Size
Provide a configuration to restrict the size of team bookings, and the number of concurrent team bookings that can be made
1 vote -
Specific Time Booking - Buffer Time
Create a buffer period at the end of a Specific Time (Hourly) booking, to allow for packup/cleaning before the desk can be booked by another persion.
The length of this buffer period should be configurable per site
1 vote -
Bulk Cancel Future Desk Bookings
Serraview admins should be able to bulk cancel future bookings for desks or spaces space(s). This should include an automated message to users advising them of the cancelled booking.
This is needed when a building or space needs to be closed down for whatever purpose; maintenance, pandemic issues, reclassification of the space, etc. Another reason, when bookings have been made using a social distancing situation, and now that restriction has been removed, all existing future socially distanced block bookings remain, but need to be removed.
If the future bookings are not removed, they can throw off reporting numbers for management.…
47 votes -
Different colour options for different booking rules, space types and selections
As an admin, I would like to be able to choose the colours displayed in Engage to seperately show:
- Occupied vs Booked vs Bookable
- Bookable for all staff
- Bookable for the users team/hood
- Bookable all day vs time
- Booked vs unbooked vs unbookable
- Currently selected desk or spaceThis would need a legend to identify the different colours
32 votes -
book a section of desks - not using the Teams feature
Would love a way to block/book a section or workpoints not using the team function or the "book on behalf of" function but rather selecting multiple stations and booking all at once.
We have instances where staff from different Teams and/or locations are looking to block a group of stations and arent worried about each desk being reserved for a specific person.
Thanks
Ty2 votes -
Prompt to Automatically Cancel Reservation When Creating New Booking for the Same Time
As an Engage end-user,
When I create another reservation that overlaps an existing reservation, I would like a prompt to ask me if I'd like to cancel/check out of the current desk. If I select "Yes," the existing booking should be cancelled by the system (instead of the user having to navigate to My Bookings), and replaced by the new reservation.6 votes -
Booking Rules Based On Team
Provide enhanced flexibility to booking rules to provide variable restrictions to bookings based on your team or the team allocations. This should include:
- Provide a team priority to reserve, seats in a location (building, floor, hood) until a specified time (ie. a week before), then the reservations are open to everyone else not on the specified team.
- Allocate spaces to only be bookable by specific teams on specific days ( E.G. Finance are allocated Monday, Wednesday & Friday, IT are allocated Tuesday & Thursday.)
- Allow some teams to book in all spaces regardless of booking rules27 votes -
Apply filtered 'Attributes' to floorplan
When a users filters by attributes, highlight those spaces on the active floorplan.
14 votes -
Add Comment or Description When Reserving or Cancelling a booking
As an Engage Admin/Facilities Manager,
I would like Engage users to be able to enter comments
- When booking a desk or space
- When cancelling a booking or spaceComments can be used to explain why they're reserving/cancelling the booking (team meeting, working on a project, needs specific equipment, catering requests), So that management can better understand why employees are reserving certain seats.
9 votes -
Book on Behalf of Enhancements
Additional features when booking on behalf of someone else:
- We would like the option for the reserver to receive a confirmation email.
- The reservee (Booked For individual) to see in their confirmation email who reserved the space.
- Provide Book on Behalf of without also providing the Reservations - Bypass concurrency limit secured action
- Allow staff that can "book on behalf of", to also "Cancel on behalf of".
- Allow staff that can book on behalf of to see the calendar of bookings they have made for other people, and bookings those people have made
- Show…46 votes -
Serraview Spaces Module - Space Type Automation based Engage settings
Our space types are set up in such a way their definitions are directly related to whether or not they should be bookable through the Engage reservation tool.
Examples:
Dedicated Spaces: NON-reservable
Shared Spaces: Reservable
Open Shared Spaces: NON-reservable (think touchdown stations to accommodate walk-ins)If someone changes a space type, the "reserving enabled" feature needs to be manually updated to reflect that space type. I would love an automation set in place for this.
Also, as a part of this ask, a report to let the Admin know what spaces have been changed, and by whom. Not only does…
13 votes -
Display via Secured Action - Team tab
Having the Team Booking tab availble for a user who does not have the appropiate access may think that something is wrong with the app and may be confusing to understand or use.
2 votes -
Different Space Capacities
Some spaces offer different capacities based on different formats, the ability to see multiple capacities and details on these formats
5 votes -
Centralized check-in in Engage
We would like to have the ability to enable a centralized check-in process. In addition to allowing users to check themselves in for a desk, it would be great if a receptionist or security could "check-in" reservations in Engage. This would help us enforce COVID safety protocols, as well as reservation procedures.
10 votes -
Booking Reservation Workflows and Approvals
We would like to have the ability to send reservation notifications for nominated desks/spaces to the applicable space "owners." That way they can review the requests in real time
11 votes -
Remove auto check in for same day bookings
As things can happen when people are on their way to or getting ready for a work day, it would be great to have an option to make all bookings require a check in. That way if there is a no show, the booking is auto released and the desk/ space can be used instead of sitting unused as it is technically booked.
3 votes -
Modify Selectable Equipment in Reservation Assist
In the equipment section of 'Reservation Assist', all unique equipment/attributes show when these may not be applicable for the Users of Engage.
There should be a configuration option that allows you to select which attributes you wish to display in the Reservation Assist.
7 votesRe-opening this enhancement request as there is additional value beyond the current solution.
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Show Check In as greyed out or wording changed to Checked In
Particularly in the browser, it is not super clear that you are checked in, especially when auto check in is engaged. It would be good to be able to see clearly that check in has been done.
3 votes -
Events through Engage
As an Engage user, I would love to see Engage used for RSVPs to events that companies can host within their spaces (or off-site events)- that won't count against our regular seat counts.
Examples:
1) Our client is hosting a holiday event, and for social distancing purposes, want to cap the capacity to a certain number. It would be lovely to set up a "building" as the event itself to help monitor RSVPs in one place.
2) During COVID, our client sets up "Outdoor Offices" that are temporary sites to encourage company culture while waiting to return to the office,…10 votes
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