Remote Employee Experience
Both near term and longer term, employees will continue to work from home in larger numbers. Employees who work from home should still benefit from “employee experience” offerings from their employers. A new category of “remote employee experience” use cases is likely to emerge.
Those cases could include:
- Company communications
- IT requests
- Auto-ship new equipment
- Auto-dispatch technician
- IT/Network security
- Find colleagues
- Via SVLive
- Via “shift” data
- Health and safety checks
- Meeting reservations
- Set meeting room capacity based on colleagues in office
- Integrate with meeting invite system (Teams, Slack, etc)
- Integrations
- Alexa/Google for find, calls, messages, meetings, service requests

The engage Concierge menu provides a flexible tool for providing employee experience for remote and in office staff
Please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Configure_Concierge_Menu or contact your Customer Success Manager for more details.
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