Settings and activity
26 results found
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91 votes
An error occurred while saving the comment -
23 votes
An error occurred while saving the comment We're considering this feature for a future release. Please indicate whether or not this feature is best implemented system-wide or by role? That is, would it be better and more straightforward to offer recurring reservations for the whole deployment, or differentiate this ability by certain roles?
Does this apply to hoteling bookings, or conference room reservations, or both? What is the priority?
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60 votes
An error occurred while saving the comment Adding to this request for a "super user" to view all work requests, no matter the supervisor/team assigned, should this extend to allowing that "super user" to see all closed requests (read-only) without going to the separate "Search & Manage" view? This would be a different setting, but is allowing the user to see closed requests in the Maintenance Console another, related wish? Happy to get your thoughts...
1) See all active work requests for your team (exists)
2) See all active work requests no matter the team
3) See all closed requests for your team
4) See all closed requests no matter the team -
65 votes
An error occurred while saving the comment Currently bookings that are canceled are removed from any bookings report. These bookings are removed from the table that captures bookings, as if they never occurred. The only record of canceled bookings is currently in the historical action items table (hactivity_log), but the data captured is insufficient in reporting any hoteling details.
The use case is to report on bookings that were subsequently canceled. Canceled bookings represent inefficiencies because desks could have been available to others who were looking, and often canceled desks remain open because they were canceled too late for others to book.
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95 votes
An error occurred while saving the comment How would this work exactly? I address an email to (for example) work@company.archibus.com...or I create a Teams chat to "archibus work ticket". I put in a description of the issue. Then what? Archibus creates a work request with the text as the work description? Archibus also has the requestor, the requestor location and contact info. Archibus doesn't yet have a problem type, so it gets routed to a reviewer/approver who then can put in a problem type and send it on its way? Is that about right?
AdminFred Kraus
(VP, Product Management, Eptura)
shared this idea
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8 votes
An error occurred while saving the comment Thanks for the idea and detail, Tiffany. Would import/export help in this case? I'm not sure if that would address the need you mention here, but thought I'd ask.
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22 votes
An error occurred while saving the comment As a facility or department manager, it's going to be hard for me to get the list together of who will be in the office and when. Better to crowd-source that information.
In Workplace, can the employee profile display that information (days in office, back to work info) and have a way for the employee to update their own data?
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78 votes
An error occurred while saving the comment Curious who has asked for this?
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32 votes
An error occurred while saving the comment How do you envision this working? Is this more like booking rules where people in a certain team can book only on certain days?
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45 votes
An error occurred while saving the comment For 25.2, we are implementing a way to create work requests for cleaning after hoteling use. Hoteled rooms would not be bookable for use until cleaning is done (using a new room status field and looking for "Available").
SLAs are configurable for Reservation problem types like setup and cleanup.
As for reservation rooms being blocked until cleaning is performed, it's a good idea, but not in 25.2. For now perhaps make the post block much longer (end of day).
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5 votes
An error occurred while saving the comment Consider additional cases that a Serraview Overlay can accommodate.
For details, see:
- https://serraview.atlassian.net/wiki/spaces/FUS/pages/816873665/Fusion+-+For+Future+Consideration
- https://serraview.atlassian.net/wiki/spaces/FUS/pages/631930992/User+Stories+-+SaaS+Scenarios#Config-B:-All-Space-Management-&-Planning-in-Serraview;-Other-IWMS-Functions-in-Archibus
- https://serraview.atlassian.net/wiki/spaces/FUS/pages/631930992/User+Stories+-+SaaS+Scenarios#Out-of-ScopeAmong considerations:
- syncing space allocations and occupancy back to Archibus outside of move orders
- enabling SV Overlay for space validations
- syncing teams from SV to AI
- scenario phases and how they affect move projects in Archibus (from locations from previous moves, not from inventory)
- syncing move tasks from Serraview to Archibus if they are maintenance items, to manage in Archibus as work ordersAdminFred Kraus
(VP, Product Management, Eptura)
shared this idea
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51 votes
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4 votes
An error occurred while saving the comment Could this be done by tagging locations?
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83 votes
An error occurred while saving the comment Would this be something in Scenario Planner? Something like an occupancy % limit or guideline to help planners create scenarios around a target %?
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30 votes
An error occurred while saving the comment From JD:
Given a team, we can tell the team members who come & work in the office (top section) vs the team members who are flagged as predominantly WFH (maybe 1 day a week or occasionally come in the office). Can drag & drop between the 2 sections. Do this in the VBS first, then eventually Workplace (since CRE isn't going to be able to manage/maintain who WFH or transitioning back to the office without assistance from the business/Workplace Admins).
I like the idea of columns with radio button representing designation either WFH or Office, might be an easier implementation & better UX). I'd say trying to get down to tracking # of days a person works from home might present too much of an overhead to collect this information & manage/keep up to date ongoing for CRE or Admins not to mention calcs as you said. I think CRE just needs to keep it simple/high level like if a person works from home 3-4 days a week then that person is considered WFH & shouldn't count towards determining how many desks a team needs.
If they want they can still account for the WFH people (in terms of desk) by using ratios e.g Team of 10, 5 work in the office & 5 work from home, so that team needs minimum 5 desk + maybe 2 desks for the WFH people so a Target Ratio of 1.7 or something along those lines. -
13 votes
An error occurred while saving the comment As an Engage user, I'd like to use Engage to create service requests, which would then be managed within Serraview. Service requests can include catering, meeting resources, maintenance issues, hot/cold calls, and any other facility services that the FM department offers its employees.
support back2work from covid
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42 votes
An error occurred while saving the comment Using sensors, provide automation for desks and spaces to:
- prompt a user to confirm they have arrived at the desk and check in
- prompt a user to cancel a booking if they are not detected at the desk after check in time, and cancel the booking if not cancelled or booked in
- Automatically cancel a space booking if no activity is detected -
50 votes
An error occurred while saving the comment Use Case:
Company XYZ needs different types of users to view Floor Plans that are relevant to each of those user types.· Space Manager: Needs to have only the core Architecture and Room graphics displayed.
· Asset Manager: Needs to have only the core Architecture, Room Graphics, and relevant assets displayed.
· General Employee: Would like to see a floor plan that displays an easier on the eyes view, less technical. Analogous to a Mall layout, displays an uncluttered view of the floor for easy navigation.
Allow different types of end users to be able to see a floor plan view that is most useful within the context of what information that is of most interest, in an intuitive and uncluttered way.
Enhancements to both the Enterprise Graphics Publishing and the WC Floor Plan viewing.
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55 votes
An error occurred while saving the comment "Space Mapping" refers to visually showing spaces that match a query, and showing better control over how those spaces are shown. Included are:
- Dynamic legends that display sq. ft. categorized by drawing colorization selected
- Layer management capability to turn on/off layers for visualization purposes (includes any layer(s) a client would like to bring over, not just those relevant to Serraview’s functionality)
- Ad-hoc search or highlight capability where a keyword can be entered into a search bar and the system highlights the results on the floorplan (colors the spaces)
- Print drawing based on color-by or highlight -
35 votesAdminFred Kraus
(VP, Product Management, Eptura)
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![image002[39].png 94 KB](/assets/235134010/image002%5B39%5D.png){kind=link}
In addition to Teams, Zoom links are also desired.