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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Serraview

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37 results found

  1. It'd be great to improve search functions in the following areas:

    • When searching for a building in Buildings & Floors or in the Parameters section of Analytics, it'd be great if we could search by Short Name. Not everyone knows the formal/legal names of our buildings, but everyone knows the colloquial names we assign under the Short Name field.

    • The search function in Space Viewer isn't robust enough to search for people who have more than one word for their First Name. It seems that as soon as I press the space bar after the first grouping of characters, whatever…

    55 votes

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    Under Review  ·  7 comments  ·  Platform  ·  Admin →
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  2. Additional features when booking on behalf of someone else:
    - We would like the option for the reserver to receive a confirmation email.
    - The reservee (Booked For individual) to see in their confirmation email who reserved the space.
    - Provide Book on Behalf of without also providing the Reservations - Bypass concurrency limit secured action
    - Allow staff that can "book on behalf of", to also "Cancel on behalf of".
    - Allow staff that can book on behalf of to see the calendar of bookings they have made for other people, and bookings those people have made
    - Show…

    46 votes

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  3. As a Space Planner,
    I would like to modify colors for the Custom Field View in the Spaces module
    So that I can better differentiate the different values.

    Currently, the colors automatically chosen are too close to tell apart.

    40 votes

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    Under Review  ·  6 comments  ·  Spaces  ·  Admin →
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  4. We should be able to configure auto-deletion of empty teams on a recurring basis to keep stack clean.

    40 votes

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  5. As a Space Planner, I often want to know the area of a space/selection of spaces when considering redesign options. Consider creating functionality in Space Viewer or even VBS where I can select one or more spaces and see the area of the selected spaces.

    33 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  6. See total number of offices, workstations, etc and their SF

    32 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  7. As an administrator, I would like to be able to set a floor capacity for the maximum number of desk bookings per floor that will be accepted by Engage. Once this floor capacity has been reached. No additional new bookings will be accepted for this floor.

    Further enhancement:
    - Notify administrators when floor capacity is reached (or a threshold will be reached) to then release an additional floor for booking
    - Wait list for staff who wish to book on a floor that is at capacity, to then be notified when a new floor is released

    This will allow me…

    32 votes

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    Thank you for the suggestion. I agree that this is an important feature for making it simple to get staff back to work.

    We are in the process of designing this feature.

  8. Remote workers are usually assigned to a building record with an HR Status of “Remote”.

    Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.

    Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in…

    30 votes

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  9. The home page of Serraview should be customized based on what modules the user has access to or based on roles. For example:
    - Executive users provided with dashboards from Insights
    - Users without access to Service Requests or Scenario Plans have those tabs hidden
    - Workplace admins summary of validation required
    - If Service Requests aren't used, system administrators should have the option of hiding it from the home page navigation.
    - The links available on the navigation bar should be based on a user's role. For example, if the user doesn't have access to BOS, that module should…

    29 votes

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    Under Review  ·  4 comments  ·  Platform  ·  Admin →
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  10. As a Scenario Planner, I'd like to be able to see a view of where teams have come from and are being moved to.

    28 votes

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  11. Prompts for alerting users of conflicts with moves

    27 votes

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    Under Review  ·  1 comment  ·  BOS  ·  Admin →
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  12. Show all of the buildings within a site/campus side-by-side in a scenario plan so that it's easy to move teams between buildings

    25 votes

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  13. As an Engage admin,
    I would like the restricted access in Buildings to cascade down to Serraview Engage,
    to ensure only certain groups of people can make reservations and bookings in buildings that require higher security clearance.

    19 votes

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  14. We should have the ability to link Service Requests together if they are related or dependent on each other.

    18 votes

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  15. 16 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  16. Descriptions and screenshots exist for built-in reports in help.serraview.com. Additional details would prove very helpful such as including the formulas for calculations and an explanation of each column header.

    Here is an example using report #221: https://help.serraview.com/display/SVEN/221+Badge+Swipe+Portfolio+Utilization+Report

    How is Utilization calculated? Define "Unknown" and "Visitor" under Entrants.

    16 votes

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  17. As an employee, I'd like a quick way to submit feedback about a space.

    Example:
    - something is broken
    - too hot/too cold
    - I need help with something

    13 votes

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  18. Ability to run Serraview in languages other than English.

    Also includes international date and number formats.

    13 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  19. As a Slack user, I'd like to be able to find an employee by command, such as "\find Megan". This would bring up a floor plan locating where Megan is.

    Other use cases are:
    - employee contact info
    - book meeting rooms

    10 votes

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  20. While making a reservation in Outlook, I'd like to be able to see photos of the room, see the room's location on a floormap, view equipment available in the room, and filter based on room capacity and equipment available.

    10 votes

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