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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Serraview

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37 results found

  1. As an Engage admin,
    I would like the restricted access in Buildings to cascade down to Serraview Engage,
    to ensure only certain groups of people can make reservations and bookings in buildings that require higher security clearance.

    19 votes

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  2. By using the VBS module in Serraview, I would like to determine which teams are able to book those desks in Eptura Engage

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  3. Within Eptura Engage a persons live location should be shown using Serraview Live. This allows for real-time location wayfinding, to improve employee experience

    1 vote

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    0 comments  ·  SVLive  ·  Admin →
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  4. A link from the Outlook booking confirmation email that would cancel a booking just by selecting "Cancel Booking". No further action would be needed.

    1 vote

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  5. As a Serraview admin,
    I would like the ability to import restricted building access lists
    So that I can make updates in bulk and more easily manage which users and roles can interact with specific buildings in the VBS and Spaces modules.

    1 vote

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  6. As a Space Planner,
    I would like to modify colors for the Custom Field View in the Spaces module
    So that I can better differentiate the different values.

    Currently, the colors automatically chosen are too close to tell apart.

    40 votes

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    Under Review  ·  6 comments  ·  Spaces  ·  Admin →
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  7. Additional features when booking on behalf of someone else:
    - We would like the option for the reserver to receive a confirmation email.
    - The reservee (Booked For individual) to see in their confirmation email who reserved the space.
    - Provide Book on Behalf of without also providing the Reservations - Bypass concurrency limit secured action
    - Allow staff that can "book on behalf of", to also "Cancel on behalf of".
    - Allow staff that can book on behalf of to see the calendar of bookings they have made for other people, and bookings those people have made
    - Show…

    46 votes

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  8. In the equipment section of 'Reservation Assist', all unique equipment/attributes show when these may not be applicable for the Users of Engage.

    There should be a configuration option that allows you to select which attributes you wish to display in the Reservation Assist.

    7 votes

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  9. When tagging in VBS, you are unable to see the tags on the floorplan (you can see this on the stack). To view the floorplan with the tag, you have to access this through the spaces application. Can we put it on the VBS?

    5 votes

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  10. See total number of offices, workstations, etc and their SF

    32 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  11. When creating a manual Snapshot, a message appears instantly saying "The snapshot was successfully created", but the snapshot will not actually be completed for some time afterward. It would be great if there was a progress bar indicating what stage of creation the Snapshot is at, similar to Scenario Plan.

    1 vote

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  12. Configure the Engage application to receive and manage digital access credentials from HID.

    This would enable employees mobile devices (e.g. smartphone) to gain access to secured doors, gates, lockers, printers, networks, services, etc, in replacement of a traditional physical access pass.

    Would significantly reduce the administration of physical security management, including issuing, temporary and lost passes, termination, and increase enterprise security.

    https://www.hidglobal.com/solutions/access-control/hid-mobile-access-solutions

    9 votes

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  13. Can the system be modified to use a vector based graphic for the background rather than the current raster based format? When zooming into the floor plan, or printing out the floor plan, the background pixelates extensively, especially on larger floor plate files. Because of the pixelation, we will need to rework quite a few of our CAD files to make them presentable to our client.

    I've attached a couple of examples, vector based image from current CAFM system, and the same floor in Serraview.

    4 votes

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  14. As an administrator, I would like to be able to set a floor capacity for the maximum number of desk bookings per floor that will be accepted by Engage. Once this floor capacity has been reached. No additional new bookings will be accepted for this floor.

    Further enhancement:
    - Notify administrators when floor capacity is reached (or a threshold will be reached) to then release an additional floor for booking
    - Wait list for staff who wish to book on a floor that is at capacity, to then be notified when a new floor is released

    This will allow me…

    32 votes

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    Thank you for the suggestion. I agree that this is an important feature for making it simple to get staff back to work.

    We are in the process of designing this feature.

  15. It'd be great to improve search functions in the following areas:

    • When searching for a building in Buildings & Floors or in the Parameters section of Analytics, it'd be great if we could search by Short Name. Not everyone knows the formal/legal names of our buildings, but everyone knows the colloquial names we assign under the Short Name field.

    • The search function in Space Viewer isn't robust enough to search for people who have more than one word for their First Name. It seems that as soon as I press the space bar after the first grouping of characters, whatever…

    55 votes

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    Under Review  ·  7 comments  ·  Platform  ·  Admin →
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  16. As a Scenario Planner, I'd like to be able to see a view of where teams have come from and are being moved to.

    28 votes

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  17. The home page of Serraview should be customized based on what modules the user has access to or based on roles. For example:
    - Executive users provided with dashboards from Insights
    - Users without access to Service Requests or Scenario Plans have those tabs hidden
    - Workplace admins summary of validation required
    - If Service Requests aren't used, system administrators should have the option of hiding it from the home page navigation.
    - The links available on the navigation bar should be based on a user's role. For example, if the user doesn't have access to BOS, that module should…

    29 votes

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    Under Review  ·  4 comments  ·  Platform  ·  Admin →
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  18. Remote workers are usually assigned to a building record with an HR Status of “Remote”.

    Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.

    Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in…

    30 votes

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  19. We should be able to configure auto-deletion of empty teams on a recurring basis to keep stack clean.

    40 votes

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  20. As a Space Planner, I often want to know the area of a space/selection of spaces when considering redesign options. Consider creating functionality in Space Viewer or even VBS where I can select one or more spaces and see the area of the selected spaces.

    33 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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