40 results found
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Enhanced Details and notes on Spaces and Desks
Additional features to include in the details and notes of Spaces and Desks, sourced via relevant fields in Serraview
- Custom notes/Text
- Tags and Attributes (select which ones to display)
- Improved image quality or open to larger image
- Option to resize and recentre images
54 votes -
Improvements to Calendar, Booking, Date/Time and Building/Floor controls
Several enhancements for a better user experience:
Booking Selector and Calendar Improvements
- Clearly show the "Now" button can be used to change the day and time you are making a reservation for
- Configure if the calendar is Mon-Sun or Sun-Mon
- Hide Weekends
- Improve the calendar display for meeting spaces
- Change days within a booking screen
- Consistency between Mobile and Web versions of engage for filter icons, search icons, search and filter configurations and other icons
- Display all calendar events syncronised with Microsoft Outlook
- Improve the calendar display to more easily change months…-
Serraview Room Bookins.pdf 244 KB -
IMG20220510085058.jpg 757 KB -
Serraview.jpg 55 KB -
Reservation Assist icon should be labelled.docx 122 KB -
Engage Scroll Bar.jpg 34 KB -
Picture1.png 21 KB -
calendarSwipe.jpg 42 KB -
Screenshot_20210730-145605_Engage.jpg 163 KB -
Engage Delete buttons.jpg 43 KB -
Engage_MyBookings_Noyear.png 86 KB
46 votes -
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Check in Automation using Badge, SVLive, Sensors or Geolocation
Using various data sources automatically check a user in to a booking. Such as:
- Badge data - When a user swipes into the floor
- SVLive - When a user logs into a device on the floor
- Geolocation - When a user is detected in proximity to the building
- Sensor - When a user is detected at the booked deskWith SVLive, use the automation based on where the person is detected:
- Check in when user docks at a desk they have made a booking at
- Notify user if they are sitting at a desk…42 votes -
Ability to search for someone before navigating to a floor
Currently you need to navigate to a floor to search for a user. It would be good to have a search bar on the front page to start searching for someone quickly without loading a floor plan.
This should include an icon to indicate if the user is currently detected (SVLive), Has a booking or not
38 votes -
Enable Push notifications / emails
Management and staff may want alerts staff to an incident or disseminate an update. They can use Engage platform to push notifications to staff via the app.
Examples should include:
- Important Faciliites/Emergency information eg: "Lift under repairs today. Please use stairs" / "water leak on L08. please do not enter"
- Evacuation in progress
- When a selected colleague has made a booking, checked in or checked out
- When a selected colleague is detected on site via SVLive30 votes -
Zone/Area Overlays on floorplans
Using configurable colours, provide a way to mark sections of the floor background colour to reflect different zones, neighbourhoods or areas. This should include showing the name of the selected area.
This could be used to show:
- quiet zones
- Busy zones
- Specific neighbourhoods21 votes -
Restricted Buildings in Engage
As an Engage admin,
I would like the restricted access in Buildings to cascade down to Serraview Engage,
to ensure only certain groups of people can make reservations and bookings in buildings that require higher security clearance.19 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Turn-By-Turn Navigation/Wayfinding
I'd like to be able to see a pathway/turn-by-turn instructions on how to find my destination, just like I can with google maps
16 votes -
Canceled booking notification enhancements
When a self booking is cancelled by the user, or because they did not check in, the user should receive an in app and email notification.
The action should remove the entry in My Bookings too or clearly marked as Cancelled.
The cancellation message should be customisable by Admins, and made more distinct in the mobile and web apps on screen notifications.
15 votes -
Booking Failed Messages Need to be more Descriptive of the Error
The error messages in Engage have no details as to why a booking cannot go through (examples). This causes users to believe the tool itself is not working.
1. Daily Booking has reached its limit. Please try another day.
2. Booking cannot be made outside of the Booking window.14 votes -
Visualise Team/Neighbourhood locations floorplan
Display teams on floorplans via a visual such as color around desks, rooms and assets allocated to teams or neighbourhoods.
13 votes -
Submit Support/Feedback about a Space
As an employee, I'd like a quick way to submit feedback about a space.
Example:
- something is broken
- too hot/too cold
- I need help with something13 votes -
Reminder regarding upcoming Desk Booking
In busy sites, individuals are making desk bookings many weeks in advance, limiting availability for others planning closer to the day. Once check-in closes, a significant number of desks are released. It would be valuable to have a reminder 48 hours prior to the booking for people to confirm their planned use of the desk, or to release it for others. This would reduce the number of on-the-day cancellations, and enable other to book a desk ahead of attending site.
12 votes -
Engage: First Responder Icons and locations on map
When looking up first responders on a floor, instead of having to scroll through each responder to identify their location, it would be excellent if icons were loaded when enabling a responder type on the floor plan. This would save time trying to find who is the closest person to an incident and provides those who are responsible an easy visual to see potential areas where responder coverage is needed.
11 votes -
Marker Legend on the side of the floorplan and Marker with Colors
Can Engage includes legend for markers? As the number of markers increases, it may confuse end users when viewing them on the Engage floorplan. If a legend exists, it will help mobile and kiosk users to identify the markers on the floorplan.
Another suggestion is that, since all markers currently have the same rounded shape, the system should allow for marker color customization, or make certain key markers can be identified easier, such as making fire extinguishers red and restrooms blue, etc.
10 votes -
Engage People Tab - Current Status (Active/Away)
The Engage People Tab should visually indicate if a user is active, away, checked in or just booked a desk. This will allow people to quickly check the people tab to determine if someone is active on site today or not.
This will enhance the use of Engage beyond desk bookings when searching for active users in SVL2 and
10 votes -
Slack Integration
As a Slack user, I'd like to be able to find an employee by command, such as "\find Megan". This would bring up a floor plan locating where Megan is.
Other use cases are:
- employee contact info
- book meeting rooms10 votes -
Visitor Management
As an Engage Customer, I'd like to provide my employees and visitors with a streamlined visitor registration process
10 votes -
Search Markers
Enable markers to display in search results, so users can easily search for them
9 votes -
Additional User Privacy Options
When opting in or out of Engage visibility, it would be useful to choose if users can:
- Hide or display my live status (SVLive)
- Allow people in my team/org unit to see my details but hidden from users in other teams
- Hide or display my email and contact details, photo and role
- Hide or display my booking history (current, past and future)9 votes
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