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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Serraview

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15 results found

  1. It'd be great to improve search functions in the following areas:

    • When searching for a building in Buildings & Floors or in the Parameters section of Analytics, it'd be great if we could search by Short Name. Not everyone knows the formal/legal names of our buildings, but everyone knows the colloquial names we assign under the Short Name field.

    • The search function in Space Viewer isn't robust enough to search for people who have more than one word for their First Name. It seems that as soon as I press the space bar after the first grouping of characters, whatever…

    55 votes

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    Under Review  ·  7 comments  ·  Platform  ·  Admin →
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  2. Provide users the option to visualize everything in dark mode. (dark background, light text). It's a lot easier on the eyes for some people.

    33 votes

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    0 comments  ·  Platform  ·  Admin →
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  3. The home page of Serraview should be customized based on what modules the user has access to or based on roles. For example:
    - Executive users provided with dashboards from Insights
    - Users without access to Service Requests or Scenario Plans have those tabs hidden
    - Workplace admins summary of validation required
    - If Service Requests aren't used, system administrators should have the option of hiding it from the home page navigation.
    - The links available on the navigation bar should be based on a user's role. For example, if the user doesn't have access to BOS, that module should…

    29 votes

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    Under Review  ·  4 comments  ·  Platform  ·  Admin →
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  4. When sending bulk emails (adhoc or template), it would be very useful to cc in Managers (e.g. check box to 'send emails to Managers?').

    Use case: when sending emails to users for any reasons, sometimes Managers should be aware too especially if they are not in the same location as their staff.

    20 votes

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  5. For more complicated environments that have multiple directories which do not share trust, the ability to assign multiple distinct Identity Providers within the SSO configuration would be extremely helpful.

    18 votes

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  6. Ability to run Serraview in languages other than English.

    Also includes international date and number formats.

    13 votes

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  7. API for User Security (SAML) to manage Serraview user access within your own secure identity management system (e.g. Okta, MS Azure)

    As there is no automation around the security roles in Serraview, it would be nice to be able to intergrate security roles in the API so I can report and manage access. This would be an extremely usefully feature and remove a bunch of manual work as an admin.

    9 votes

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    2 comments  ·  Platform  ·  Admin →
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  8. Allow me to upload/download DWG drawings to Serraview directly from AutoCAD.

    9 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  9. Client input logged on 04/01/20:

    "Ability to link an image file to an asset, HR, or space record"

    Current Workaround: None. While HR records can have an associated image file, Asset and Space records cannot.

    6 votes

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  10. Client Feedback Logged 04/01/20:

    "Ability for the system to propose and automatically apply space record ID numbers to a drawing or model within the system."

    Current Workaround: Space record ID numbers can be added to the CAD files or imported via an excel.

    5 votes

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  11. Use the Serraview buildings and floors + spaces data to define spaces in Eptura Engage

    1 vote

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  12. Use the Serraview People and Org data as the source of truth for employee lists in Eptura Engage

    1 vote

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  13. By using the VBS module in Serraview, I would like to determine which teams are able to book those desks in Eptura Engage

    1 vote

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  14. Certain businesses are required to follow regulatory guidelines regarding cybersecurity; one such guideline, New York Department of Financial Services Cybersecurity Regulations (23 NYCRR Part 500), requires that any platform hosting non-public data from covered entities (such as employee PII) must be protected by MFA. Most folks can handle this via their SSO configurations, but there are cases where that is not feasible. In those cases, the ability to deploy, at a minimum, a TOTP phone based authenticator token would be greatly appreciated.

    1 vote

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  15. 1 vote

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