For workplace generate work orders – the due date that is issued on the email should be populated into Eptura as the Due date – otherwise th

When a Service Request is sent from Workplace the priority of the request sets a due date. The due date does not come over to Asset and populate the field. These two things should stay aligned and the operator in Asset does not have visibility to the due date in Workplace

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STEVEN FOUNDAKOS shared this idea · Feb 26, 2026 · Admin →

General Availability (GA) ·

AdminRobbie.Brannen@eptura.com (Senior Product Manager, Eptura) responded · Mar 11, 2026

This feature is now generally available for all customers. For details on how to access or purchase this feature, please reach out to your customer success manager or visit the Eptura Knowledge Center.

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Eptura Asset: Service & Work Requests

For workplace generate work orders – the due date that is issued on the email should be populated into Eptura as the Due date – otherwise th

Eptura Asset: Service & Work Requests

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For workplace generate work orders – the due date that is issued on the email should be populated into Eptura as the Due date – otherwise th

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