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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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38 results found

  1. It would be good if the requestors name and contact number was shown.
    It is a PA who makes the booking and sometimes is the person who needs to be notified of visitor arrival.
    The PA will notify the host and others who need to know the visitors have arrived for a client meeting etc.

    5 votes

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  2. When a visitor is being added and the visiting period spans over multiple days, the solution shall allow the user to record the reoccurrence of the visitor:
    • Daily
    • Weekly
    • Monthly

    7 votes

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  3. The solution shall not allow a visitor to be added without the mandatory information being completed. See ticket link below

    https://condeco.uservoice.com/forums/912472-visitor-management/suggestions/41678623-visitor-details-visitor-module

    10 votes

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  4. When a visitor is being added, the solution shall ensure the following information is mandatory:
    • Visitor Name (First Name & Surname)
    • Visitor Phone Number
    • Host Name (First Name & Surname)
    • Host Phone Number
    • Pass Type
    • Arrival Date/Time
    • Departure Date/Time

    5 votes

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  5. Could a field be added to visitor section where admins could add a vehicle registration number details?

    5 votes

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  6. Would be a great idea to have the ability to select which fields can be made mandatory when filling in a visitor form. Example Name (First and Last), Email Address and Contact Number

    12 votes

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  7. Is it possible to undo a checked in guest?

    9 votes

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  8. Could the drop downs available for Purpose of Visit and Pass Type be adaptable, so each business can add in their own categories.

    Currently

    Pass Type only offers Contractor and External Visitor
    
    Purpose of Visit only offers Internal Visitor and External Visitor
    

    Both fields are very limited and do not allow us to drill down on the types of visitors we have through the door or which types of passes are being requested most often.

    Thank you

    10 votes

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  9. Please make meeting titles and visitor company name visible on the visitor management page so that reception teams can easily see all information in one place without having to resort to running several individual reports each day.

    22 votes

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  10. Currently there is no way to search by "Last name". May be in UK it is OK to search only by "First name", in DE and the rest of Europe this is not practicable.
    Same topic: Sort by Last name.
    Are the other customers looking for this basic value? Please vote!

    9 votes

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  11. Our Security guards would like to have the possibility for a future visitor announcement (someone visiting SES next week - for example) that his Badge is Printed (tickbox).

    Another possibility would be to change both buttons, Collected / Break with a "Badge printed".

    4 votes

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  12. One of our sites is interested in providing a self-service option for visitors, via some form of computer/kiosk, so on arrival the visitor can enter their name, and host's name, have their photo taken and print a pass.

    Is this possible?

    10 votes

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  13. When a visitor is "arrived" on the system, ALL internal attendees should get the notification email not just the host. Most of our hosts are partners and they would not be impressed to have to email all of their colleagues when a visitor arrives. When reception are busy it is very annoying and time consuming to have to email the other internal staff separately.

    8 votes

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  14. Can a change be implemented for your visitors for today to show on the Today page, in the same way that your bookings do? This would save you from having to go into "Visitors" to check you've added the correct visitors for a meeting that may have been booked weeks before.

    9 votes

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  15. We want to capture or record external visitors' information for Security.

    We would like to make it mandatory for our users to enter guests names when Visitors are booked

    9 votes

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  16. Currently you can only have one pass template, different locations and building and entities within organisation have varying requirements for visitor passes.

    It would be beneficial to have the ability to have more then one template available to select.

    15 votes

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  17. When you have an event/meeting with a lot of visitors, you currently have to add them manually. This can be very annoying if you have an event with over 30 visitors.

    Only admin can upload a list of users and they cannot possibly do this for every user request so they ask us to do it manually.

    We need a better way to import them into a meeting instead of manually typing them in which is very time-consuming at the moment

    13 votes

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  18. e.g. Government ID (PAN/Aadhar) – should be a separate field and should be retrieved

    8 votes

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