Updates to an order
Updates to an order
The update list is not really understandable (for the kitchen and for us who made the change).
Is it possible to visually show the change in the e-mail, e.g.
Mark the change (whether number or time) as bold (and/or in color) or just mark the entire line bold.
If a product is removed then mark the whole line or just the product-name as strikethrough
If a new product is added, then mark the whole line or just the product-name as bold (and / or in color)
no history is needed if there are multiple changes. The comparison to the last status is sufficient
would be even better, of course:
It has been added: Product XYZ
It was changed: Product XYZ
It has been removed: product XYZ
and the current list
Stephan Freisinger
shared this idea
-
Katja Anacker
commented
This very important - as the current situation makes it really hard for our vendors to get the "real" update.
Current Situation:
When changes are made to a booking (e.g., catering orders), users only receive a generic notification that "a change has happened"
There is no clear indication of what specifically was changed — whether services were added, quantities increased/decreased, items cancelled, times adjusted, or attendees modified
This forces teams to manually compare the updated booking against the original order, creating significant manual effort and risk of errors
Impact:High manual workload for teams managing larger catering or service bookings
Increased risk of overlooking changes, potentially leading to incorrect service delivery
Inefficiency that scales across the organization given this is a global booking tool
Requested Enhancement:- Update the catering/services table to clearly display what has changed between the original and updated booking
- Highlight changes visually (e.g., using color coding) so users can immediately identify:
--Newly added items
--Increased or decreased quantities
--Cancelled items
Changes to time or attendees
Business Justification: This enhancement is critical as it supports a global booking tool used across the organization. Providing clear change visibility would significantly reduce manual reconciliation effort, minimize errors, and improve the overall user experience for all teams managing bookings and services.