Provide the ability to set a valid ordering time window (start time – end time) for individual catering/service items, independent of room booking hours — including the ability to block ordering on weekends and national holidays.

Problem:
Currently, it is not possible to define a time window in which specific catering items can be ordered. This leads to critical issues:
• Breakfast should only be orderable between 8:00 – 11:00 AM, but users can currently order it at any time
• General catering should only be available between 8:00 AM – 3:00 PM because the kitchen does not operate outside these hours
• Weekends and national holidays: The kitchen is closed, yet users can still place catering orders for these days — orders that cannot be fulfilled
• Orders placed outside valid kitchen hours or on non-working days cannot be fulfilled, causing frustration for users and operational issues for the catering team

Why "Business Hours" is not a solution: The existing business hours setting cannot be used for this purpose because it would restrict the room bookability as well. Rooms must remain bookable for the entire day and on weekends — only the catering items need time and day restrictions.

This is a critical gap between room availability and service availability.
Proposed Solution:

• Allow administrators to set a start time and end time per catering/service item
• Allow administrators to exclude specific days (weekends, national holidays) from catering availability
• Support a holiday calendar (per location) to automatically block ordering on national holidays
• Users should only be able to order items within their valid time window and on valid days
• Items outside their valid ordering window should either be hidden or greyed out with a clear message
• Time and day restrictions must be independent from room booking hours
• Ideally configurable per item or per item category (e.g., all breakfast items: 8:00–11:00, Mon–Fri only)
Business Impact
• Without this feature, orders are placed that cannot be fulfilled — leading to user dissatisfaction and operational waste
• Kitchen staff cannot accommodate orders outside working hours, on weekends, or on national holidays
• No workaround exists — business hours affect room bookability and cannot be used
• Essential for accurate service delivery and managing user expectations
• Affects every location with catering services

This is essential for the smooth running of the 9th floor.

Not having the ability to exclude weekends from being calculated against the catering cut-off times impacts FTI's ability to facilitate catering requests that fall on Monday or Tuesday.

This service is critical for our business operations. Please consider making this a priority.

Catering cutoff times are critical to our organization as vendors are not staffed over weekends to prepare for Monday morning meetings.

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I hope this is given consideration soon for the continued growth and success of the business.