Better visibility of changes to services
Need more visibility into what was changed for the booking, need to know if more services have been added to the booking, whether the time was changed or just the attendees rather than just that a change has happened.
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Katja Anacker
commented
Better visibility of changes to services in the global booking tool
Current Situation:
When changes are made to a booking (e.g., catering orders), users only receive a generic notification that "a change has happened"
There is no clear indication of what specifically was changed — whether services were added, quantities increased/decreased, items cancelled, times adjusted, or attendees modified
This forces teams to manually compare the updated booking against the original order, creating significant manual effort and risk of errors
Impact:High manual workload for teams managing larger catering or service bookings
Increased risk of overlooking changes, potentially leading to incorrect service delivery
Inefficiency that scales across the organization given this is a global booking tool
Requested Enhancement:- Update the catering/services table to clearly display what has changed between the original and updated booking
- Highlight changes visually (e.g., using color coding) so users can immediately identify:
--Newly added items
--Increased or decreased quantities
--Cancelled items
Changes to time or attendees
Business Justification: This enhancement is critical as it supports a global booking tool used across the organization. Providing clear change visibility would significantly reduce manual reconciliation effort, minimize errors, and improve the overall user experience for all teams managing bookings and services.