Variable for short date in email templates
We have the problem, that many people are booking for other people like The Garden, the Gastro Team, PAs. As all of them don´t know, in which language the user is communicating, we have to adapt the English Template for German and English. That is working except for the date. Could you provide a short date variable? That would really fix the problem.
Request: Provide short date variable
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Katja Anacker
commented
Please provide a short/numeric date variable (e.g., DD.MM.YYYY) that can be used in booking confirmation templates, in addition to the existing long-format date.
Problem
In our organization, bookings are frequently made on behalf of others by teams such as Facility Services (e.g., The Garden), the Gastro Team, and Personal Assistants. These teams do not know in which language the end user communicates.We have adapted our booking confirmation template to work in both German and English — and everything works well except for the date. The current date variable outputs a language-specific format (e.g., "Monday, 12 May 2026" vs. "Montag, 12. Mai 2026"), which breaks the bilingual template approach.
Proposed Solution
Provide a short date variable that outputs a numeric, language-neutral format, such as:DD.MM.YYYY (e.g., 12.05.2026)
This would allow us to use a single template for all users regardless of their language setting.Business Impact
Affects multiple teams who book on behalf of others across the organization
Currently requires manual workarounds or separate templates per language
A simple numeric date variable would eliminate this issue globally and support a customer-centric, multilingual communication approach