209 results found
-
Enhancement to the “Room Images” where we allow more than one images to be associated to each Meeting Space resources.
For example a single Meeting Space resource can be configured to be, Conference (20), Classroom (15), or Standing (45). However, since the current system only allow uploading of one image, therefore it would have to be either the default style image or as a workaround, a customized image which combined the three different styles.
1 vote -
Password Controls
Please can you restore the password controls which currently exist in the legacy Eptura solution into Platform. This is required as we have external businesses sometimes booking our rooms.
1 vote -
To be able to check in room users
We have a high demand for clinic rooms, and we would like to be able to see in a report that services are using the rooms. Currently we have a lot of users not turning up as they should and we are not informed of any changes, causing empty rooms that could of been released for ad-hocs. Being able to check them in as they turn up will benefit an audit.
1 vote -
Internal-Only Meeting Spaces
Provide administrators with the ability to designate specific meeting spaces as Internal-Only.
When a room is configured as Internal-Only, the system should identify bookings that include external attendees and allow organizations to enforce a configurable policy, such as:
- Block the booking
- Display a warning message
- Require an approval workflow
This would enable organizations to reserve specific spaces, such as Think Tanks, Collaboration Rooms, Strategy Rooms, or Innovation Spaces, exclusively for internal meetings.
Pain Point:
Organizations cannot currently distinguish between rooms intended exclusively for internal collaboration and rooms suitable for meetings with external visitors.This limits governance options and may impact…
1 vote -
Add ability for administrators to configure resource icon sizes on floor plans.
For organizations with large floor plans and a high density of desks, the current icon sizing can make the map difficult to navigate and visually overwhelming. Allowing icon sizes to be adjusted would improve usability and visibility while maintaining the integrity of the full floor plan view.
Users could then zoom into specific areas as needed to make their desk selection, rather than having oversized icons dominate the layout or small icons become difficult to locate.
This enhancement would directly support our use case of 300+ shift desks on a single floor, making desk booking more intuitive and improving the…
1 vote -
Support Multi-Factor Authentication (MFA) for Admin Users Accessing Eptura Engage via Local Login
Customers using SSO authentication can still access Eptura Engage through the direct local login page. While this alternative authentication path may be required for operational reasons, it creates a potential security concern as SSO controls are bypassed when local credentials are used.
Requested Enhancement
Provide the ability to enforce Multi-Factor Authentication (MFA) for users authenticating through the standard Eptura Engage login page, particularly for administrative accounts.Possible configuration options:
- Enable MFA for all local login users.
- Enable MFA specifically for users with administrative privileges.
- Allow tenant-level configuration of MFA enforcement policies.Business Value
Reduces security risk associated…1 vote -
Colour Coding on Booking Grid
We could use some more colour coding configuration posibilities on the booking grids, so we can give some bookings a specific colour with a definition of the booking type without having to add it to the booking form as well.
We have different processes that a booking can be in besides the already existing ones in eptura and our admins would like to use colours to determine where the booking is in the process.
1 vote -
Colour Coding on Booking Grid
We could use some more colour coding configuration posibilities on the booking grids, so we can give some bookings a specific colour with a definition of the booking type without having to add it to the booking form as well.
We have different processes that a booking can be in besides the already existing ones in eptura and our admins would like to use colours to determine where the booking is in the process.
1 vote -
Floor Plan Zoom Controls for Admin
With the current feature of the floor plan zoom it is attached to the buttons and the scroll wheel. Having a finer grain control of this as an admin would be especially helpful.
Having this locked to the buttons instead of the scroll wheel would help with accidental zoom. It could also help with accessibility.
Being able to enable the zoom scroll wheel or disable it would be beneficial. Change the zoom speed, or enable scroll over zoom for the scroll wheel.
1 vote -
Export of Role report
When exporting a roles report, each role should be in its own column. At present it merges into a single cell which takes time to amend for quick reporting.
1 vote -
Visitor Badge Reprint from Kiosk, Tablet and Dashboard
Enable reception teams to reprint a visitor badge without requiring the visitor to be checked out and checked back in, or needing to access a workstation-connected printer. Add a"Reprint Badge" option within the Visitor dashboard and kiosk/tablet experience that reprints the most recent badge while maintaining the visitor's existing check-in status.
This would reduce reception processing time, improve the visitor experience, eliminate duplicate check-ins, and remove reliance on manual workarounds and additional hardware. This is particularly valuable for high-volume visitor environments where lost, damaged, or failed badge prints can occur regularly.1 vote -
Allow Admin users/Helpdesk to cancel rejected work requests
As it stands, Admins are unable to edit rejected work requests at all. Ideally we would be able to push Rejected jobs through the normal "Cancelled" to "Completed" to "Closed" workflow. We cannot rely on the end users to consistently remove these jobs, so they naturally build up, rather than naturally closing within the system.
This could be achieved through the "Maintenance console" or via "Search and Manage Work Requests"
Thank you,
1 vote -
Advance Confirmation Email
It would be beneficial to introduce an automated advance confirmation email feature within Eptura Engage. Currently, advance confirmation emails are sent manually the day before a scheduled visit or meeting, which can be time-consuming and increases the risk of missed communications.
The proposed functionality would automatically send a reminder email to the meeting room requestor one day before the booking. The email could prompt the organiser to confirm whether the meeting is still proceeding, provide any outstanding visitor details, and ensure all relevant information has been supplied ahead of the visit.
Administrators should be able to configure:Email timing and…
1 vote -
Add hourly personal space groups to floor plan
We currently operate the Floor Plan feature by allocating All Day Personal Space Groups to the floor plan, then assign the resources, however it is not currently possible to add Hourly Personal Space Groups to the floor plan.
Would it be possible to add this option to the feature?
1 vote -
Revit
When uploading a new floor or uploading an updated floor plan. It would be great if this could be sent to Engage from Revit.
1 vote -
Assign two employees to the same office.
Have the ability to assign two leaders to the same office so they both show on the floor plan. Also, the ability to assign 4 maintenance teach to the one maintenance office. This will help provide true numbers of assigned onsite employees and visibility on the floor plan.
1 vote -
Booking Summary to be granular and detailed
Summary in booking form is very Vague, can not support on a Admin Level
Summary needs to be more Granular more detail.
and eptura does not provide audit logs and refuse to show or provide
1 vote -
deletion of users
Make it easier for admins to delete users with an overview of all users that are currently "blocked" and enable them with a 1-click to delete or mass deletion.
1 vote -
Employee PEEPS
Ability to advise a staff member has a PEEP (Personal Emergency Evacuation Plan). This info should be shown only on a booking report and only visible to Admins.
1 vote -
Control Over Reporting : Banquet event report
We would like to have more control over what is shown to clients, including whether or not to display costs.
1 vote
- Don't see your idea?