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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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200 results found

  1. request to update calendar with public holidays per country - to reflect in the user view
    Ann

    2 votes

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  2. Our location has individual offices that can be used both as regular workstations and as meeting rooms. Currently, however, only one type of use can be selected per room in the booking system (workstation or meeting room).
    We propose implementing an extended function in the system that allows both types of use to be mapped. Specifically, we would like

    • Individual offices can be defined as a workplace and a meeting room at the same time.

    • If the workplace is booked in such a room, the room should be automatically blocked for meeting bookings during the same period (and vice versa).

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

  3. Hello,

    I have noticed that users are often confused when booking via the mobile app.

    In some cases, they are unable to find available offices because they do not realise they need to manually change the workspace type to “Office” on the initial booking screen to see office spaces.

    Unlike the desktop version, which defaults to “Any workspace,” the mobile app requires users to select a specific type before searching.

    Would it be possible to implement a similar default setting on the mobile app to help reduce confusion?

    1 vote

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  4. Make non-consecutive days available for closing resources. Right now, days can only be closed consecutive days. I get many requests to close resources on non-consecutive days, such as a Monday and then Wednesday.

    1 vote

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  5. Currently, hourly bookings cannot extend across midnight (12:00 AM). This creates inefficiency, as users must make two separate bookings—one before and one after midnight—for what is effectively a single continuous booking. Allowing bookings to span across midnight would simplify the process and improve efficiency for users.

    1 vote

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  6. When a floor plan has no desks or desks are disabled for booking or search for desk has no hits, a user will see a pop-up message "There are currently no available personal spaces. Press OK to search again or Cancel to stay in the floor plan.". Would be good if that message can be customized and applicable per floor plan.

    1 vote

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  7. Currently, Engage allows users to book multiple different desks at the same time and date under “Hourly Personal Space.” Please align this with the “All Personal Spaces” or “Shift Booking” setting so that users cannot book multiple desks simultaneously. After all, each user only has one seat—and one place to sit at a time.

    1 vote

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  8. It would be great if people can receive a weekly summary of the upcoming bookings in the next week or so. Would also be great if there is a cancellation button that people can click to cancel their bookings directly from the email.

    1 vote

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  9. Visual indication of first responders (fire wardens or first aid officers) on the floor plan for easy identification.

    1 vote

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  10. We have an issue when a board meeting is going on. We need to create a floating group for 30 people and assign a QR code to each floating desk. We keep it in the book for users to scan. This is very urgent, as we have a board meeting scheduled for the upcoming week. This security concern is for safety reasons.

    We have around 50 desks in the office, and for the board meeting, so many people are coming to the office or the annual function, we would like to have a command QR code that can scan more…

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
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  11. We want to know whether desk bump email notification can be sent to users prior 15 minutes if in case desk bump by user.

    1 vote

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  12. When booking a desk via the Teams app, it would be ideal for users to see the floor plan and who has booked desks nearby, rather than just the desk number. This would help people choose the right desk, as most users aren't aware of desk numbers, and it would also allow them to see where their colleagues are located.

    1 vote

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  13. Getting to the floor plan is tedious as it requires entering information in a few fields, such as choosing your team and the date before the floor plan is displayed. It would really help to be able to navigate directly to the floor plan without choosing a date (it could default to the current date, and this should be made obvious on screen once the user is on the floor plan; this information is actually lacking at the moment. Once the user is on the floor plan the chosen date is not visible anymore). Then, once the user is on…

    1 vote

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  14. Following the rebrand to Eptura Engage, desk booking confirmation and cancellation emails are still coming from Condeco which is causing some confusion (for example to new starters who only know the system by Eptura Engage and won't know what Condeco is) and also doesn't help with the embedding of the rebrand with our teams. Please could the email address be changed from Condeco to Engage to reflect the rebrand?

    1 vote

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  15. The application is unusable. THE WORST APPLICATION THAT I EVER SEEN. When the booking become available, even if I am authenticated it takes ages to display the option to book. When trying to book it takes me out and is saying that authentication is not successful made. Then, when I enter and reenter the credentials for multiple times it returns to the login screen as like the waiting time has passed and you need to reauthenticate. 20 minutes trying to book a space and nothing happens, really? Either your application is the worst developed, or the resources that are used…

    1 vote

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  16. I dont know which day someone booked my desk when i try to book range of days at once.
    This makes me guess and retry booking different day ranges.

    1 vote

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  17. I wanted to inquire whether Condeco has extended the reservation limit for personal spaces beyond the current 5-week period. This limitation has been a challenge, and ideally, we’d like the ability to reserve up to 90 days in advance.

    1 vote

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  18. It would be very useful if in the mobile app it was possible to see all desks that are booked not only for today, but for the next weeks/days and by whom as a list.

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
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  19. On the app, when a floorplan is displayed and a desk is selected, a data tab pops up with information about that desk. However you now can't get rid of the popup tab, which obscures view of the full floorplan. Suggest that when a user taps again on the data tab it disappears showing the whole floor plan.

    1 vote

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  20. In Ghent (Perrigo Belgium) we would love to be able to book a seat for half a day. For the moment, we do not have this option. Thank you

    1 vote

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