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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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248 results found

  1. Make the field "Company" mandatory for when booking for externals. This would be important to track if it's an employee from an external company (and which) or a visit from a different branch that doesn't have Condeco rolled out. Also is it possible to include it in the reporting? Thanks

    2 votes

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  2. Skip "you've been logged out" screen, and try logging in automatically. When it logs aout automaticly, it is really hard to log in agian. If we cilck on the "log in again" in the middle of the screen, nothing happens.

    2 votes

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  3. Provide an Overview of the actual Available Workplaces for all users:

    1. Compile a comprehensive overview of all available workplaces across all groups.
    2. Provide a detailed overview of available workstations for individual groups.
    2 votes

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  4. Condeco could have an option to show a photo of the Desk available to be booked, similar as it does for meeting rooms.

    2 votes

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  5. We currently have a large number of 'Hot desks' on our system which are generally used when desks are not available directly in your department, however, we've noticed more and more people starting to book the 'hot desk' spaces which is not what we intended. I could mark the desks as 'Closed' but feel that may cause confusion among staff when looking at available desks, so I think it would be really helpful to have a feature where we could keep the desks open & visible on the system but mark them as not bookable so it's clear they are…

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  6. On book for a Teams Day, if a colleague is invited to multiple desks on the same day (for example: Friendship group, Team Group, Leadership and Event) When the colleague accepts one booking it should then decline the others.

    There appears to be no link-up or the system to realise that the use now has a desk that day and will not need to have 3 others.

    2 votes

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    1. The personal spaces can only be close for a period of time. For example, From Date 1 to Date 2.

    2. If we add a closing period for one day, the resource will automatically open after the day. However, to schedule the next closure, we'd have to set another closure period Date 3 & Date 4.

    3. Its not possible to set multiple closure periods as per the current system design.

    4. If we set a new closure period for the resource, the older closure period will be overwritten.

    To be able to add multiple closure periods for a resource would be truly…

    2 votes

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  7. The search result of Find a Colleague, mobile app user search and the User Management is not the same, in case the user name contains location-specific extra characters a lot of users are missing from the Find a Colleague page.
    The same issue happens in the mobile app when you try to add a colleague to your team: only the users appear, whom name does not contain special characters.
    Example in Hungarian language ==> István Biró

    2 votes

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  8. be able to set the working week to Monday to Friday, so when next day booking is only available, you can book Monday on a Friday. rather then having to log in on a Sunday

    2 votes

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  9. We received user complaints that the auto check-in is not stable. All settings on the phone have been checked. It works but not always. User suggests that geofence is not broad enough (250M) and the proximity detection does not work on WLAN.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  10. Expand the Booking Grid capabilities for Personal Spaces to provide similar flexibility and visibility options currently available for Meeting Spaces.

    Requested enhancements include:
    - Configurable display options for both daily and hourly Personal Spaces
    - Ability to switch between 12-hour and 24-hour time formats
    - Weekly view in addition to the current daily view
    - Additional grid layout and display configuration options
    - Greater consistency between Personal Space and Meeting Space booking experiences

    The goal is not necessarily to expose more booking fields, but to provide more flexible viewing and navigation options that help users better understand resource availability.

    Pain…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  11. Looking for the ability to set up multiple notification booking reminder emails. ie ability to send a reminder a day ahead, 6 hours prior, half hour prior etc. Allow admin to configure when notifications should be sent.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  12. Description:

    Currently, when a desk booking is made in Eptura/Condeco, an Outlook calendar event is created through the ICS attachment. While disabling the ICS attachment prevents calendar entries from being created, it also removes the booking event entirely from the user's calendar.

    We would like to request an enhancement where desk booking confirmations can appear as an "All-day" informational banner/event at the top of the Outlook calendar, rather than as a time-blocking meeting/event within the user's schedule.

    Business Benefit:

    Users can still see their desk booking details in Outlook.
    The booking does not block calendar availability or appear as a…

    1 vote

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  13. User Group Access allows override of group booking in advance which is a great feature. We would like this extended so that there was also an override of the "select within a maximum of n weeks". This is currently limited to the original / master group setting for weeks in advance. Users are frustrated that although they can book in advance they cannot book for that entire advance period.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  14. Client has requested for more control over the reminder emails. We need to be able to send multiple, customizable, reminders. In this case the reminders are required 24hours prior and 30min prior to booking start time.
    Understanding the ICS feature has been added, this would be in addition.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  15. Floorplan file path when viewing floorplan group from floorplan on desk booking home screen. This was on previous versions but was removed when floorplans were changed to allow zoom. I logged fault call 771993 to look at.

    1 vote

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  16. Workweek assignment is needed by resource group instead of department
    as we do not use department
    and instead resource groups

    so there is urgent need to assign by resource group

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  17. Create an alert or automated email to notify employees when a space changes from “Reservable” to “Assigned” so they can update their reservation.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  18. Create an alert or automated email to notify employees when a space changes from “Reservable” to “Assigned” so they can update their reservation.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  19. Coming from Workplace, the floorplan experience in Engage feels very dated, and a low end product. Workplace has the interactive CAD based floorplans that allow users to search locations, ping desks or rooms, and reserve spaces directly from both the floorplan and calendar views.

    In Engage, we are currently limited to uploading PDFs and manually placing dots for conference rooms, offices, and workstations. This is very time consuming and not practical for larger environments.

    During our live training/testing session, we also found out that the PDFs we uploaded and spent time configuring were too large to work well in the…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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