59 results found
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Can we source the Serial number of a condeco screen from the Admin Portal?
we need to export the list of serial numbers from Condeco screens to uploaded into our Asset inventory.
Is there a way to get both the Serial Number and MAC address exported to CSV from the admin portal rather than having to go to each individual screen and take it down with a barcode scanner?7 votes -
Align enterprise screen profile with Connect screen settings
Align enterprise screen profile settings with Connect screen settings. We are losing some functionality when we switched over to Linux screens.
- Only the booking creator can action on the panel using RFID
- Restrict start meeting to host/requester is useless now
- Restrict end meeting to host/requester is useless now
7 votes -
Condeco Room Screens do not have support for the Brazilian Portuguese and Spanish Language.
Condeco Room Screens do not have support for the Brazilian Portuguese Language.
We have several screens running in Brazil, and the user has to understand other languages to use them. It causes mistakes during the use.
Best
Anderson Benite
WiserXP6 votes -
Room Screen do not have GMT-3 for São Paulo - Brazil or GMT+3 Time Zone for Riyadh, Saudi Arabia on Room Screens
The Room Screen does not have a GMT-3 for São Paulo city in Brazil or any other city in Brazil.
We have to ask the client to use other cities available, but we have problems because each country has different daylight saving schedules.
The Room Screen currently does not offer a GMT+3 time zone option specifically for Riyadh or any other city in Saudi Arabia.
As a result, we are forced to ask clients to select alternate cities within the same time zone, which can cause confusion and lead to incorrect configurations or misunderstandings.
regards
Safdar AziziWe kindly request…
6 votes -
Restart groups of devices
Where there may be multiple devices listed under the "heartbeat not received" section on the Connect Screen Manager, it would be beneficial to have the ability to restart a group of devices rather than having to click on each device listed & restart it individually.
6 votes -
Add "Needs cleaning/Clean" state to desk screens.
Add a state to desk screens and desk booking that helps admin identify desks that needs cleaning, and set the state to cleaned.
6 votes -
Bulk Update/Delete users
I can Bulk-Upload users to the web portal, however I cannot update/delete users this way - e.g. when a RFID card changed, the user changed his/her name or a user has left the organization.
So there is either an update/delete existing users missing (e.g. via a delete user flag) or a "bulk delete non-admins" button.6 votes -
Custom NTP Server Configuration
While there exists the ability to configure a custom NTP server for screens, the configuration options are available only once a screen has progressed to the point of being activated. A prerequisite to activating a screen is to be able to connect to an NTP server. Often customers use a hotspot to activate, then configure the NTP server before connecting the screen to the customer network. Some customers are unable to use hotspots and only have access to the restricted network.
The request is to enable customer NTP server configuration to prior to the activation step for customers that do…
5 votes -
Show the number of attendees on meeting room screens
Could we show the number of attendee's showing on the screen and or possibly managing display information. Such as "Wear masks prior to entering the room" as an example.
5 votes -
Meeting room Screens not support RFID cards
The screens are not supporting iClass Seos cards. as in the datasheet the it is mentioned as screens can detect iClass Family of cards but it is observed that not all iClass family cards are not supported specifically we need iClass Seos cards to be supported as most of the employees have these type of cards
5 votes -
API for design our own reports
API for design our own reports
5 votes -
Check in button should not immediately toggle to End button, or End button should have a confirmation
On several occasions screens have not immediately responded to the pressing of the 'Check in' button and users have pressed it several times and accidentally pressed 'End' and immediately ended their meeting. Consider moving the 'End' button, delaying the toggle from 'Check in' to 'End' or - and probably the best option - add an 'Are you sure?' confirmation when pressing the 'End' button.
5 votes -
Assistance Button on Condeco Panel
One of our AV engineers has asked for an 'assistance' button on our Condeco screens, so that, when pressed the IT team would be notified via text message / email.
4 votes -
V3 Desk Screen Alternate Theme or Layout that allows more space for Resource Name
Current Theme or Layout cuts off Resource Name in the upper right-hand corner of the screen. Alternate Layout that allows for more characters to be displayed for Desks Name.
4 votes -
Replication of screen settings from Device hub portal to Condeco Web and Vice versa
Hi Team,
Currently Condeco has two source of settings defined for screens on Condeco web portal and Device hub portal which creates conflict leading to screen errors if different settings are mentioned on any of these sources.
There should be a mechanisms to replicate setting from Device hub to Condeco web and vice versa so that settings at both portals is same and thus avoid conflict, additional efforts of updating both portals and reduce any user confusion.4 votes -
SSH / SNMP Access For Condeco Screens?
Hello,
Is it possible to enable SSH / SNMP Access For Condeco Screens? I am trying to ingest these condeco screens into our hardware/device inventory management system called "Device42" and the preferred protocol is SSH/SNMP.
Thanks.
4 votes -
Provide Optional Device-Level Details in Device Health Email Notifications
Allow Device Health email notifications to optionally include affected device information directly within the alert email.
Problem Statement
Current Device Health notifications provide a summary count of devices that have not reported a heartbeat.
While detailed information is available within Device Hub, administrators must first log into the platform to identify the specific devices requiring attention.
For organizations operating across multiple sites, regions or support teams, this creates an additional investigation step before troubleshooting can begin.
Proposed Enhancement
Add an optional notification mode that includes affected device information directly within the email.
Possible fields:
- Country
- Site
- Building…3 votes -
Introduce Function-Based RBAC for Device Hub (Read-Only Device Health Role)
Enable organizations to grant access to Device Health and device monitoring capabilities without providing broader administrative permissions.
Problem Statement
Device Hub currently supports role-based access control based on geographic hierarchy:
- Global Administrator
- Country Administrator
- Location AdministratorWhile this allows organizations to delegate administration by region or location, it does not support access control based on function or responsibility.
Many organizations operate distributed support models where technical support teams need visibility into device health, diagnostics and operational alerts, but should not have access to broader administrative functions such as platform configuration or user management.
As a result, organizations…
3 votes -
Cisco Screens Sync with Engage for Room Bookings
An individual to be able to make a booking on a Cisco screen and the booking appear in Engage and vice versa
3 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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when the condeco panel heartbeat down for 30 mins for e.g., an email notification send to admin email
when the condeco panel heartbeat down for 30 mins for e.g., an email notification send to admin email
3 votes
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