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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1028 results found

  1. When a vendor receives a booking modification email, they do not know what changes were made to the booking - if the change could be highlighted in the email it would make it possible for them to figure out what changed. This is an extremely important feature for our catering team.

    27 votes

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  2. I'd like to see Condeco add a mobile app for the Vendor Portal. We have may staff that must stay a ****** of ever-changing room reservations and service needs. Having a mobile app that was designed to display and allow interaction from a smartphone while in the field away from a PC would be very helpful.

    I realize the website can be accessed, but it can be challenging to navigate and use properly on a small phone screen. We find apps, when properly designed, just function better and would in this case benefit or mobile staff helping them to stay…

    26 votes

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    Under Review  ·  Richard Gladwin responded

    We are looking at making the vendor dashboard responsive on a mobile or tablet. It will be a simplified UI and so not all functionality will be available in this view.

    Please feel free to add comments to this Idea on what you would like to see.

    Thanks,

    Richard.
    Condeco Product Team

  3. A delete button would be useful to have on the booking forms, as you have to right click on the grid in order to cancel a booking.

    26 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  4. We would like to have the ability to run a Banquet Event Order report (BEO).

    BEO is an industry standard report used in hotels, conference centers, and banquets facilities.

    The report should be specific to ONE event or booking ID and contains ALL details associated with that event.

    It should include meeting name, date time location, contact info (host, requester, assigned responsible staff) and all resources or services requested, including item notes, separated by category, formatted to one document (can be multiple pages).

    We should be able to choose which categories to include in the printout. This should be accessible…

    26 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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  5. Our IT and Catering staff are both users and vendors. They currently need to have multiple logins to perform all of their activities. Allow assigning a regular user to a vendor, then merge the vendor portal as a new section of the web app instead of its own separate one. That way a user can pick if they're booking a room or managing services.

    26 votes

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  6. A user should be able to scan the QR code with their camera to check in and shouldnt be required to open the app

    25 votes

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  7. Our users have asked if linked bookings could show as 'one' booking on summary page rather than individual bookings.

    This is especially useful for room bookings with varying services, catering and times. Being able see it under a single reference makes it easier for the team to manage.

    25 votes

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  8. Can Condeco an provide an automated warning message, when we have reached 'desk booked' capacity, to say that no desks are available and please do not visit the office? Possibly also alerting site leads? For example if we only have 90 desks available to book each day an alert it sent when we reached that number?

    24 votes

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  9. The Today Page only supports English Language regardless of the language selected on the platform

    24 votes

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    0 comments  ·  Other  ·  Admin →
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  10. If the room name and setup style is exceeding a certain limit of characters then the rest text will truncated and only be visible once cursor is hovered on it

    Please can the characters number be raised so that room names and setup appear at the same time?

    We use iPad's for the vendor screen and at the moment we cannot see setups. on

    24 votes

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  11. It would be ideal if past bookings were available on the desk grid.
    (Similar to to meeting room grid)
    Currently once a date has passed the booking disappears and the only to check for past bookings is to run a report.

    23 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  12. In our company, everyone has assigned desks by default. This sets everyone as "In the office" by default. If they don't update their status to "working remotely" it shows them being in the office when they are not. Would be great to get a report that would give me a list of people that had checked in to their desk on any given day (past + present) and not only past.

    23 votes

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    Under Review  ·  2 comments  ·  Reporting  ·  Admin →
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  13. Allow more than 5 weeks to book in advanced.

    22 votes

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  14. At the moment if you aren’t successful in booking a desk for particular times in the future, you have to go back and check periodically to see whether people have released their desks, but it’s very time consuming and manual.

    I wondered whether there could be some sort of ‘waiting list’ functionality set up whereby you can request a desk for your area for particular times and then as desks are released (due to cancellations) you receive a notification? Would save us from logging back on repeatedly etc.

    22 votes

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  15. Please make meeting titles and visitor company name visible on the visitor management page so that reception teams can easily see all information in one place without having to resort to running several individual reports each day.

    22 votes

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  16. i would like to be able to confirm multiple requests at the same time

    22 votes

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  17. We are having this issue only when changes have been made to a booking with food/service items attached to it that are within the food/service item notice period. The validation of food/service item is triggering even though no changes have been made to food/service items

    Our users are also seeing an irrelevant error message (an error message about food/service item) when they change they are making is to the meeting title or attendees

    22 votes

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  18. When rooms are linked the report doesn't show both rooms. Just the primary room.

    22 votes

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    2 comments  ·  Reporting  ·  Admin →
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  19. Not all offices have the space to reshuffle desks to create more distance in between colleagues. Would like to have a first-come first-served feature when someone books a desk, the desk to the left, right and front gets auto closed. I.e. others cannot book in the near proximity of a booked desk. Adjacent desks are already part of the build, so it should be easy to build up on it.

    21 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  20. Admins get an alert every time a user fails to self-certify - ie they have covid/covid symptoms and fail the self-certification

    21 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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