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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1028 results found

  1. Can the Cost Centre column width be adjusted to the whole VC ID is visible? At least then they could match up the tasks to the same booking.
    Can the list be sorted by the Cost Center column? At least then they could sort the list and bookings with the same VC ID would all be together.

    3 votes

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  2. Have other users' presence appear automatically when viewing the floor plan, in addition to simply yours. This would immediately provide a visual representation of attendance in the space.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  3. Find a colleague finding a colleague using “Booking grid” is not very convenient. The other option “Find a Colleague” also doesn’t show floor map if all desks are booked. So, it is good to have a floor map to find a colleague as just by hovering on map we can locate who is sitting where rather than finding it under booking grid option. This functionality was there until the most recent upgrade. Hence this is the removal of function or bug. Is Account Manager at Eptura Aware of this? Referring to Case 398756.

    3 votes

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  4. When booking from condeco web, the video equipment does not get invited to the meeting, however works via the condeco smart calendar.

    I know this is by design but we would like the email that's populated on the resource via the External calendar mailbox field to be triggered via condeco web, like it is via the smart calendar.

    3 votes

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  5. When booking meetings through Condeco’s website, we are not able to add a link to a teams meeting. This does not happen when using the Outlook add-on, but it would be extremely helpful to have the option of adding the link when booking rooms directly on the web app.

    3 votes

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  6. Our meeting room groups all have the 'Default Booking Period' to '30 Minutes'. The web app respects these increments. However, the mobile app allows meeting rooms to be booked in 15-minute increments. A further impact is that reception teams are unable to confirm requests that begin or end on '15' or '45'. Condeco has confirmed this issue. The mobile app should respect the default booking period defined in each group.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  7. A user can see on the floorplan in the web, who has booked a desk – but this option is not available on the mobile app.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  8. The topic of mobile application floor plan.

    It is absolutely useful to be able to scale the floor plan exactly as it was before the booking after a booking. If an employee has to work at a branch where he/she has never been before, he/she does not know his/her way around and has to search for the exact location of the workstation. To properly orient myself, it would make sense to see the complete floor plan and then potentially rescale it if necessary. The strange thing about this is that it used to be possible. So it was programmed out.…

    3 votes

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    1 comment  ·  Mobile  ·  Admin →
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  9. To be able to change the default to "You’re not working" instead of Working Remotely
    And/or can we Change or add the options to:
    1. I am not working
    2. I am working from home
    3. I am on another Chubb Site
    4. I am at a client site/external workshop

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  10. We use the Condeco Add-in for Outlook. When deleting a booking in the Mobile App, it should also delete the appointment in Outlook. I don't understand how deleting the booking in the Mobile App releases the Microsoft 365 Resource, but will not delete the Outlook Appointment it created itself. Why can it create an appointment in Outlook but not delete? If we delete from the Mobile, then we have to open Outlook and delete from there as well. This is not efficient, and can create confusion for the user.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  11. In the event that a user id/password is forgotten, would like self service on resetting a password from mobile app without having to log onto the website.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  12. Today the mobile application doesn't auto-refresh so users are missing their check-in and don't have accurate details about their booking for the day.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  13. The results list when viewing desks booked for a colleague or future bookings is all grey scale. This makes it difficult to quickly identify days, or bookings - is if possible to add some color to this or look at the design to make this more visible rather than the all grey view as it is.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  14. Rogers Communication would like the ability to use a campus app. When the end user is in the campus app and selects book a desk, they would like for the Desk App to be opened.

    This allows users to only have to worry about using the campus app and not the 10 plus apps used by the client.

    3 votes

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    2 comments  ·  Mobile  ·  Admin →
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  15. integrate the possibility from the mobile app to delete a reservation not started yet.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  16. Desk booking slots restrictions should have option to operate independently of each other.
    Example:
    Group A has restriction for 2 booking slots
    Group B has restriction for 1 booking slots
    User should have option to book all 3 slots providing they have permissions to both groups.

    Currently system counts the users booking and restricts in all groups they have permission too. So if they booking 1 or 2 slots in Group A they will not be able to book any desks in Group B.

    2 votes

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  17. Our organization has deployed Engage desk and room screens, and more recently QR codes, across our offices worldwide. To further streamline the end-user experience when visiting an Engage-enabled office, we are requesting the implementation of a Digital Signage Display.

    This display would consist of a medium- to large-format high-definition television connected to the Engage ecosystem, providing a real-time view of the office floor plan. Employees and guests could then easily identify available personal and meeting spaces.

    Our organization intends to place these displays near the main entryway of each office to maximize visibility and convenience.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  18. It would be useful if users could create an alert whereby when a member of staff cancels a desk, employees who have activated a cancellation alert can book that desk on a first come first served basis.

    It is not an uncommon theme for some teams to meet their 2 day PW office days but are are sat on opposite sides of the room or different floors. In some cases, staff select different days than their team to meet the obligation, disrupting productivity.

    2 votes

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  19. Can we have check-in time record for fixed desk users too? We would like to have a timestamped record that they actually came into the office. Flexi option will bump the desk, so we prefer not to use that feature for fixed-desk users since they may arrive later than the scheduled check-in time.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  20. requirement is to integrate a new service type, "Confetti Cleanup", into the Condeco application.

    Currently, the system supports the following four service types:

    AV Services
    Equipment
    Supplies
    Catering

    As this is everyday task of the team which is been done manually currently. Would of great if this field can be added.

    2 votes

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    3 comments  ·  Other  ·  Admin →
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