1041 results found
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Plotted resources to remain in position after group change
Plotted resources to remain in position after group change. This is very frustrating that when a resource is moved into a different dept you need to re plot it back to the same position.
Once a resource has been plotted it should remain in such position until moved by admin
1 vote -
Alignment tool for desks
Have an alignment tool to allow desks/meeting room icons to be aligned in a uniformed position. Floor plans can look messy when one desks is out of alignment to all others.
1 vote -
Craig.banks@royallondon.com
Change the Vendor printed report font size to make it fit the page rather than being squashed into a small box
1 vote -
Filter by custom roles in “Find your Team”
In “Find your Team” we can filter by default roles (e.g., Fire Marshal, First Aider), but filters for custom roles are not available.
We recently created a custom role called “Security Officer” (German: “Sicherheitsbeauftragter”). Users can be assigned to this role successfully, but it cannot be used as a filter in “Find your Team”.
• Expected behavior: All roles assigned to users — including tenant-specific custom roles — are available as filter criteria in “Find your Team” on both web and mobile.
• Actual behavior: Only default, system-provided roles appear as filter options.
• Why this matters: Being able to…1 vote -
Automatically stop desks being booked when people are booking rooms
Automatically stop desks being booked when people are booking rooms.
Can you please make the option available? We are using Intelligent booking and the system is booking desks when people are booking rooms, we want to stop this as these people may stay only few minutes in the office and don't need a desk.1 vote -
vendor
Catering notes section to be moved from the side narrow text box, to below the item to provide a larger text box for the details - please see snips. This also prints accross numerous pages.
1 vote -
calendar
Support for Outlook integration without requiring access to end user calendars.
1 vote -
Make Proxyclick / Visitor fields available on Outlook add-in
With the existing Outlook add-in, we have only the option to add the company name for a visitor on the drop down.
It would be helpful to have the "Visitor Type", "Comment for reception" and the own created custom fields per visitor listed on the drop down.1 vote -
Définition d'une période d'ouverture à la réservation des salles plus poussée
Il est actuellement possible de définir une période d'ouverture à la réservation des salles au niveau du groupe avec une date de début et une date de fin dans la journée.
Il serait intéressant de pouvoir paramétrer une ou plusieurs périodes de blocage dans la journée.
A minima, une pause méridienne.1 vote -
HID iCLASS SEOS card Compatibility
Current Engage v2/v3 screens cannot reliably read SEOS PACS IDs, creating operational challenges. SEOS cards use dynamic UIDs and advanced cryptography, requiring updates to detection and authentication logic.
1 vote -
Allow admins to prevent users from updating their email address in their profile
We use SSO although one of our users managed to change her email address in her profile to her personal email address. She then reported that things "weren't working properly" - the SSO continued to work but she reported that her notifications were going to the "wrong" email address and didn't know what. She also didn't know that she'd changed the email address.
From an admin perspective it would be beneficial to be able to lock this down so that individuals can't change the email address and cause support issued.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Automatic release of fixed desks by weekday as an admin rule
Enable a rule that automatically releases fixed desks reserved for senior executives when they are not in use, so these desks become bookable by other users on those days. This ensures that senior executives always have guaranteed desks on the days they are on-site, while maximising utilisation by making the same desks available to everyone on the remaining days of the week.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Improve QR Code Desk-Booking Error Messages and Booking Logic
Currently, the system displays a generic error message when a user scans a QR code to book a workspace but already has an active booking. This creates confusion and leads to unnecessary support tickets, as the message looks like a technical fault and provides no clear guidance.
Current Situation:User scans a QR code to book a workspace.
If an active booking already exists, a generic error message appears without explanation or options.Problem:
Users do not understand why the booking fails.
No clear instructions or alternatives are provided → frustration and increased support workload.Proposed Enhancement:
Preferred Solution:
Display…1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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End of reservation reminder
Send an email/notification 10 minutes before reservation is completed. This will remind them that they need to wrap up for the day, so the next reservation does not have to wait or "fight" for their booked workstation.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Turn off status globally for all users
We recently started using our HR system to log whereabouts ie working in the office, remotely etc. We've had some questions from our users on whether we can turn off the status tab that shows on the home screen in Eptura Engage - as it led them to be confused as it doesn't match what their status shows in our HR system.
It would be good to have a way for us to turn this off on a global level so no users see that status tab on the homescreen.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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"Vendors" must be available for Location Admins too!
The "Vendor" menu is currently not available to other admins, which is really impacting our life. They should have the option to manage vendors by themselves, grant access, create new ones and even update their responsibilities.
Please update this function, so that location admins can also update vendors!
1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Order Catering: Set "Catering (All Items) as standard instead of "Please select"
If you are ordering catering at the moment, you always have to click twice per item. First the group you want to have and afterwards the item itself.
Instead of having as default "Please select" please set "Catering (All Items) as default, that would eliminate in 80% of the bookings the second click and would be much more efficient.
We have locations where we have 95% catering in all meetings - let´s make the order process easier!1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Translate Service Items
Currently it´s not possible to translate service items like Catering, Equipment etc. to different languages. Please offer the possibility to translate service items too! We have many locations which are dealing with at least two languages, so we have to bring this option also to the service part. This is really crucial for us!
1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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“Your booking” section visibility/order
Could columns be re-order to have the Meeting Room column (Location) directly after the Date/Time of the meeting to avoid scrolling to the end of each line + full visibility of the location details to avoid hovering over for full room details.
The column order would be on the line of: Time – Meeting – Location – Booking VC/ID – Status - Host – WorkSpace1 vote -
API - Change of unique employee identifier
Current API allows the fetching of Eptura Profile ID based on passthrough of Email Address Attribute. We would like to pass across our unique employee identifier code (BRID) in place of Email Address to fetch the Eptura Profile ID for a variety of reasons where Email Address may not be matching, such as change of business entity, users changing their last name or rejoining the business etc. whereby email changes have API returning two different user records — one active and one historical and consequently cannot match the user returning in with error.
1 vote
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