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Eptura Engage

Eptura Engage


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Eptura Engage

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1834 results found

  1. Currently if a user wants to identify desk availability they have to select the individual room, select the slots they want and then hope they're available.

    If anything selected is unavailable, all the slots are marked as unavailable i.e. if I want to book out Monday - Friday and only Tuesday PM is unavailable, the system simply says there's no availability. The same happens if I've selected a specific Attribute, e.g. a computer dock. The entire room may be available but will list as unavailable because the user has selected they want a dock.

    As a result, the process is…

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  2. Condeco will drop your desk too readily - there should be something to allow you to say that you're running a few minutes late

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  3. Hi,
    Please make sure, that a desk can be booked from friday to monday. Or, more generally: at the last working day before weekend/public holidays it shall be possible to book a desk for the first working after weekend/public holiday. You cannot expect that people log in during their spare time (I mean sunday evening I don't want to think about job topics ;-))
    Thx, and best regads
    Kerstin Kurfürst

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

    1. Imagine there is a meeting room which has ‘Reduced Capacity’ checked as a Seating Style in the Resource Admin page and as a result of this, other/previous seating styles and capacity with setup and clean down times are greyed out
    2. When the Admin posts a new default room setup style and default capacity from Spaces Master Source application via Spaces API to Condeco, the previous setup styles and capacity with setup and clean down times (if any) will be completely erased and this results in a bad Admin experience

    Suggestion : It would be good if the previous setup styles…

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  4. Our master system for space data is Planon. Changes to the space data are made in this system and posted to Condeco. Unfortunately it is still possible to create space information in Condeco without it being created in Planon and this has resulted in duplicate data (see ENSD-52156 : DeskAzureProd || API Creating Duplicate groups). This results in a very poor user experience because the users can make duplicate desk or room bookings.

    It is requested that Condeco consider:
    • Preventing hierarchy information from being created in Condeco if it is mastered elsewhere OR
    • Warning the user creating or…

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  5. I originally submitted question ENSD-55996 about this, to which Condeco suggested to submit a user voice.

    We have no sub-categories listed for equipment and supplies, so the only option in the first field on equipment and supplies is to choose 'Equipment (All items)' or 'Supplies (All items)'. Is there a way for the system to default it to that if there are no sub-categories? Alternatively, can it always default to the '...(All items)' option, even if there are sub-categories?

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  6. If going to work in an office is touted as being "good for collaboration", then surely it is better for the persons in one particular group to work at desks close to each other. This has been normal practice to date, pre-COVID.
    How can Condeco help marshal persons in any one particular group into a set of desks close to each other?

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

    1. An Admin while mapping the Condeco rooms to Exchange mailboxes via web app, navigates to -> Application Setup -> Exchange Room Mapping;
    2. In the Room Mapping pop-up window, the ‘Region’, ‘Location’ and ‘Group’ dropdown fields cannot be expanded to show the values.
    3. It thus becomes very difficult to guess what’s further behind the name. Especially painful when there are multiple locations starting with the same name

    Suggestion : It would be good if these fields are expanded, so that mapping would be done easily when we have multiple regions, locations and groups starting with the same name, without any confusion.

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  7. We could use the legend "meets workspace attributes" for the 2 screens places.

    So it wouls meen that
    - it's possible to book this place
    BUT
    - it's nice to book another place if possible, because DAO/CAD members work better, faster (stronger) with 2 screens than with 1 screen

    (and we often see people booking 2 screens places but being away all day (meeting etc) or using only their laptop >> this could be done more intelligently)

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  8. Please can the desk calendar go ahead the same number of weeks as the parking bay calendar so that you can log in and book both at the same time? Would save time!

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  9. If adding a meeting from the web interface the cost code is imported into the meeting already, it is not if the meeting is created with the smart calendar plugin.

    All of our users book using smart calendar, we need this to be able to offering catering services effectively.

    Plus as the data is in condeco already this really should be a very simple fix, I'm astonished that I have to request it to be honest.

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  10. I made a booking for a desk in Canary Wharf however the email received as below is incorrect. The desk number is correct but the building name is stating10PSQ:

    Hello Balasundaram,

    Desk LCS04W348 has been booked for you at 10 Paternoster Square.

    Important - mandatory training prior to visiting the office following VOE.
    If this is your first time returning to the office following VOE or if you have not previously received the Refinitiv “Returning to the office safely’ training, please take a few minutes to complete it now by clicking on this https://rb.gy/lnsh6a .Please use your Refinitiv ID number…

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  11. Booking Confirmation email should include a vCalender file to add the booking into the calender easily.

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  12. Is it possible to be able to check in after the event, i.e. where you forget on a Tuesday to check in and want to update the system on the Wednesday?

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  13. For Administrator roles can we turn off the Today page. Completely useless and unnecessary

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  14. Hi There,

    I was wondering if there was any way to know who has booked to sit where as it would be helpful to be able to sit next to colleague you work with/ are collaborating with.

    I am new maybe there is a way but I don't know.

    Kind regards

    Cece Verley

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  15. Pls. implement a general overview per day who is sitting on which place (per location and level).

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  16. Dear developers,

    I have a few suggestions to make the software a bit more user friendly:

    Under “delivery time” it is unnecessary to show the date since it’s visible on the top and the user selects it anyway so it is obvious.

    The users sometimes confuse delivery time with pick-up time because the pick-up time is more visible than the other. It would be more easy on the eyes if the “Delivery Time” only showed the time without any additional information.

    Thank you for considering my suggestions.

    Kind regards,
    Bence Pándi
    Hospitality Assistant

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  17. Similar to the self-certification for staff, is there a similar message available to external visitors attending the office?

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

  18. allow full website functionality (search colleagues etc.) when using mobile.

    1 vote

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    Will Not Do  ·  Balindra Sahani responded

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.

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