186 results found
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Rollup WO counts/costs thru Equipment Systems
Equipment Systems should include the ability to roll up the costs and wr counts of the sub components in the system , to be able to report a true (full) cost of maintaining a system
4 votes -
Enhanced flexibility for displaying/hiding action buttons in the Maintenance (Building Operations) Console.
It should possible to « manage » the buttons individually. For instance some roles could see and update all requests, just the way supervisors can do, but cannot complete requests. Or it should be possible to allow some specific roles to be supervisor but not use the « complete » button.
In previous versions, this could be done using classic buttons in AXVW files that could be enabled or hidden using security groups or roles.
But in the maintenance console, this seems to be done on a global way, merely depending on few parameters (essentially the craftsperson's attributes, e.g. "is…
13 votes -
Pause On Hold Application Parameter
The current "PauseEscalationsforOnHoldWork" application parameter is pausing the escalations by “stopping the SLA clock” when set to '1'. This is useful for different client requirements, but some clients have different scenarios within the same environment so the global setting will not work e.g. an emergency cannot, but a routine task can be paused. We, therefore, recommend that this setting be managed on SLA level if possible. This will provide additional system flexibility.
4 votes -
Validations for Craftsperson Dates, Times and Hours Worked
Recommended validations for Craftsperson Dates, Times, and Hours Worked
· Date Started and Date Finished may not be earlier than the Work Request date created (or the date when scheduled)?
· The actual hours cannot be higher than the difference between the actual Time Started and Time Finished. 10:00 AM to 11:00 AM is 1 hour, but you can save 2 Actual hours as an example.
· Cannot add time for a craftsperson if he/she recorded time in the same period on another work request.
· Recommend performing these validations on save (Both WebCentral and Mobile).The benefit of this…
13 votes -
Pass Custom Sort to Exports from Maintenance Console
Regardless of the sort applied, the maintenance console always pushes out/exports data and displays it sorted descending by WR_ID even if a custom sort has been applied (say Location ascending). Clients want the export to come out as they see it within the application. We are asking to make sure any custom filters and sort column selections that have been applied are passed into the Exported file as well.
13 votes -
Automatic assignment of Account codes based on the location?
In organizations that want to integrate with the accounting system. Currently the only way to use account codes is either setup a preventative maintenance procedure to default an account code or to setup an SLA to need to be assigned to a work order. Upon generating the work order, the user can designate the account code. Could it be done in a way where it's more automated, ie building A automatically is account code 11110?
Also, it would be great if along the way the supervisors/clerks can update the account codes in the work request to a different number, it…
7 votes -
Parts transaction history for Craftpeople and Inventory managers
This recommendation is related with the control that the inventory manager and craftpeople have when they recive parts, by this I mean that both should have like a registry of what parts they have given or recive in order to avoid the wrong manipulation of the parts or losses.
Also, would be good to see all the estimations by work request in an easier way.
3 votes -
ashleynuttall@swg.com
Add function that allows PMP's to be associated to eqstd or/and csiid so that PMS records can be auto-created with a default schedule date. If the PMP holds the interval information and table holding the relationship between csi and/or eq_std. This will allow for a number of useful features
- Quickly assign PMP to new assets
- Check if assets are assigned to the correct PMP's
- Add New PMP's to assets that are already in the system when things change.
- Review what assets need to be updated when/if PMP's are no longer required.
Once the Assets have a schedule the…
3 votes -
Maintenance Mobile app - Time Validation
If a Craftsperson is using the Mobile Timer feature to record the time and accidentally forgets to turn the time off, there needs to be a validation in place which will automatically turn the time off after say 8 hrs.
Alternatively there should be an easy way for the CF to adjust the time recorded with the timer in case this situation arises.
6 votes -
Mobile App
We need a "my daily schedule" view on the mobile device for the crafts persons that adds up their hours for the day ... so they can confirm that they put in their 8 Hours.
would list the WO # and time spent on it...7 votes -
Alert Craftsperson of Equipment Warranty or Service Contract in Mobile Maintenance (Mobile Framework, not OnSite)
When a Craftsperson receives a Work Request in Mobile Framework which references an Equipment, or when she enters or scans an Equipment Code, Mobile Framework should alert her if the Equipment is under Warranty. The Craftsperson should then have an appropriate way of handling it (e.g. Return or forward to warranty provider).
5 votes -
Create a work request from an e-mail
As a maintenance organization we would like the system to create work requests from e-mails addressed to our group. The system would create a ticket from the information in the e-mail.
93 votes -
Notification emails sent in HTML format instead of Rich Text Format for Building Operations
Is it possible to add the option of HTML format to the messages configuration?
23 votes -
Operations Cost Reporting
Archibus work requests capture costs broken out by labor, materials, tools and other. But after the work order completion, all of the out of the box reports only report the total cost of the work requests. Facilities Managers regularly need to understand the costs aggregated by cost type; for example: Labor vs Material.
Can Archibus consider adding a group by "Cost Type" dimension on out of the box reports including:
1. Cost of Completed Work Requests (ab-ondemand-report-cost-tabs.axvw)
2. Completed Work Requests Budgets and Costs (ab-bldgops-report-compl-wr-budget-cost.axvw)
3. Maintenance Report Builder (ab-bldgops-report-console.axvw)
4. Cost Analysis (ab-bldgops-rpt-dash-cost-analysis.axvw)In addition, a few more OOTB…
28 votes -
Building Operations Console Super User
It would be great if we had a security group or some way to grant certain users access to see and monitor all work requests. Currently, even if you are a member of all teams, if there is a supervisor assigned to the request that is not you, you cannot see those requests.
58 votes -
Ability to communicate between Outlook and Work Requests
Users would have the ability to provide communication updates bidirectionally to and from Outlook to the Work Request and it would be tracked as a communication log.
20 votes -
digital signature
A client has asked about the option to enable a Digital Signatures for maintenance. There was some sort of help file illustrating this to be possible on the mobile https://www.archibus.net/ai/abizfiles/v25.4_help/archibus_help/user_en/archibus.htm#whats_new23/dig_signature.htm?Highlight=digital%20signature
that is if customized.Since it's been a while since this help file has surfaced, can there be the functionality available on webcentral and mobile? It would be nice to have that in the SLA wizard where someone can specify at what step a digital signature from what service agreement role is needed. Ie such as an approver or a supervisor.
11 votes -
Mobile client 4.0
Are there going to be any changes in mobile 4.0 that may address additional data fields such as "Due Date" and "Date of escalation"
Our concern is that the only data which is provided on the mobile app as far as dates, is the date the work was requested and there is not field for Due Date
We are wanting to ensure that we don’t miss out on getting any work requests (especially critical PM’s) completed before the due date or escalation date as our goal is that 100% of critical PM’s are done on time.
With this data available…5 votes -
Warning when scheduling PM tasks for procedures without steps
When you define a preventive maintenance (PM) procedure, you can add one or more step(s). This is not mandatory but a step will match a work request (WR) when PM work orders (WO) are generated. This means that if you generate PM WO for a procedure without at least one step, no WO will be generated at all!
This should ideally be improved and a sort of check be implemented. For example upon scheduling the PM tasks by warning the user that it is no use scheduling a PM procedure that has no steps.
7 votes -
Being able to make updates in Other Costs in the Maintenance Console on an Issued work request
In the Maintenance Console I noticed that there is a spot to update “Other Costs”. Our operation uses this function on a regular basis for special order items that we do not normally stock or to enter in Vendor details (such if we pay Culligan and need to document the cost for their services) however I noticed that once the information is initially entered that the information cannot be edited.
In the view below – for example- the company TMI Heat was not originally set as a “resource type” therefore someone just chose General.
After the fact, I can go…7 votes
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