Portal Email Notifications
Currently the portal notifications are sent to either one person for all sites or a separate portal is needed for every site if the notifications are intended for a different email address. Would be nice to select several sites and set which email they go to. Seems like there is alot of requests for portal updates.
Dylan Martin
shared this idea
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
This feature is now generally available for all customers. For details on how to access or purchase this feature, please reach out to your customer success manager or visit the Eptura Knowledge Center.
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Ralph Micci
commented
Hi Dylan, this is possible by using Notify and then creating a "New implementation" and using the "Work order" tab and creating criteria for each person that should be receiving emails.
Example for our company we have managers and supervisors divided by region. I have them listed for specific locations so if a request comes in for a specific location, then only the managers I set up receive that notification from the portal.