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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1182 results found

  1. Align enterprise screen profile settings with Connect screen settings. We are losing some functionality when we switched over to Linux screens.

    • Only the booking creator can action on the panel using RFID
    • Restrict start meeting to host/requester is useless now
    • Restrict end meeting to host/requester is useless now
    7 votes

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  2. When booking multiple rooms. If Room A is free and is added to the booking but Room B is not free and you select Alternative times the Add-in should confirm that Room A is also free at this time.

    In the event that multiple rooms/multiple locations are required this is crucial to a successful booking journey.

    7 votes

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  3. When a user/admin enters duplicate service items for the same deliver time the system currently clubs them items together and adds the quantities together.
    It would be better for the system to alert the user/admin they are entering duplicate items for the same delivery time and to change one of the duplicates to a different delivery time or delete the item.

    7 votes

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  4. In the web application you will get detailed information (room picture, floor plan, equipment) when clicking on a room description within the advanced grid overview. Same behavior is expected in the "advanced grid" view of the Outlook Add-In.

    7 votes

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  5. There is a new linked room symbol on the latest update. Can this be shown on the Vendor Dashboard also.

    7 votes

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  6. We would like a feature that we could set a limit on to block/suspend a user for X amount of days from booking appointments after they have X amount of no shows.

    Currently we have a 20% of meeting No Shows shown in the dashboard. We would like to advise users that if they have X no shows in an Y day period, hey will be automatically suspended or blocked from booking meetings for Z days. (X, Y & Z is configurable to admins within the Connect portal).

    This would promote a better respect behaviour to our meeting rooms and…

    7 votes

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  7. Indicate the meeting title and date/time in the confirmation pop up when deleting a booking in the grid.

    It happens that admin right click on the wrong appointment in the advanced grid and delete the wrong booking.

    7 votes

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  8. While some users like the confirmation emails, others apparently do not and feel it's just cluttering their mailbox. Is it possible to add a user profile setting that would enable/disable the sending of emails to that user?

    7 votes

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  9. It would be great if we could add a notes tab into Condeco.

    We currently have a Notes tab in our current system, that allows us to record alot of information regarding the booking, that we do not want the requestor to see, i.e invoicing details, when the booking was made, by which method, changes or anything that happend to to the meeting on the day.

    We find this tab extremely useful to store adhoc information.

    7 votes

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  10. Would be great if there could be a delete limit on Catering items.

    Users currently can currently delete items at any time even if there is a delete limit on rooms, which can be frustrating if you have a Catering Cancellation policy.

    7 votes

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  11. If you have a lot of service items it is very time-consuming to remove or add rooms.

    You’ll need click through all the single items to add or remove it from the availability list.

    Is there a way existing services such as the location of the room can be displayed on the room admin page (similar to the attributes on the righthand side).

    Depending on the location selected this list would vary.

    This would make it easier to add or remove (tick/untick) services to a particular room without having to go to all the single service items

    To add new…

    7 votes

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  12. Skill for Amazon Alexa to make in-room bookings and start/end/extend meetings.

    7 votes

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  13. Problem: Location admins cannot override the capacity when they are booking a conference booking. It also gives more transparency to the vendors as they can give a certain name to a room combination.

    Feature request: Booking linked spaces with Exchange like you do without.

    6 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  14. Problem: The Webinterface is not supporting hybrid meeting culture. So if you turn on the capacity search, you cannot override it and invite more attendees. Which is a no go.

    Feature Request: Searching for a room with a certain capacity while supporting hybrid meeting culture

    6 votes

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  15. We often have to update meetings with additional catering services that have been ordered whilst the meeting is still in progress. But this is not possible, they also getting an error message and have to wait until the meeting is over and have to inform the kitchen manually!

    Feature request: Ability to update ongoing bookings

    6 votes

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  16. That is also a big problem, as they cannot book linked spaces via Exchange and in the Conference Booking they cannot override the capacity, what they should be able to do.

    Request: Updating the capacity like a country/ global admin

    6 votes

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  17. We have the problem, that we have several items where more then one vendor needs to be involved. For example: pretzel, one Service needs to bake the pretzel and the kitchen needs to butter it, but when one of them is accepting the order, the other vendors doesn´t know that they must also do something. We need a flow for the items so that multiple vendors can perform actions against that item in the order.

    6 votes

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  18. The list view in the Webinterface is why to small of locations and groups. You can only see 3 locations/groups at once,

    Request: Bigger field to see the entire Location name and more then three groups.

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  19. the vendors are getting way to many emails. We figured out, that they are added as default to "Change of Booking" and "Notification of cancellation" what is more likely for the user. So if you don´t know this, our vendors got the vendor email + the user email. This is leading to a big manuel effort to change all email templates

    Request: Change the email templates and remove the vendor from the user templates

    6 votes

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  20. We have the problem, that many people are booking for other people like The Garden, the Gastro Team, PAs. As all of them don´t know, in which language the user is communicating, we have to adapt the English Template for German and English. That is working except for the date. Could you provide a short date variable? That would really fix the problem.

    Request: Provide short date variable

    6 votes

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    1 comment  ·  Other  ·  Admin →
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