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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1028 results found

  1. It would be good if the requestors name and contact number was shown.
    It is a PA who makes the booking and sometimes is the person who needs to be notified of visitor arrival.
    The PA will notify the host and others who need to know the visitors have arrived for a client meeting etc.

    5 votes

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  2. when booking a desk from Today Page, Home Page, Find a Desk and the mobile app each shows a slightly different view of the floorplan and inconsitent labeling of desk meta data

    These should be standardised across all options

    5 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  3. For readability, can you add a button to allow all "Closed desks" to be hidden from Horizontal Grid view as an option?

    5 votes

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  4. An option to open/close desks at specific times in the future. Due to covid we have many closed floors. The current admin options are limited and require significant manual effort. There is a lot of admin burden in opening and then closing desks for certain periods.

    5 votes

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  5. It is not clear when creating a new forms based login how long the activation link is active for. Please add wording to the activation email indicating when the link will expire.

    5 votes

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  6. People in my office are using this function when booking for guests. The problem is that the booking just says something like : John Smith. We don't know who has made the booking, who the person is and there's no mandatory fields like phone number or host. From a safety perspective not knowing who a random person is or who is responsible for them in the building is an issue.

    5 votes

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  7. While there exists the ability to configure a custom NTP server for screens, the configuration options are available only once a screen has progressed to the point of being activated. A prerequisite to activating a screen is to be able to connect to an NTP server. Often customers use a hotspot to activate, then configure the NTP server before connecting the screen to the customer network. Some customers are unable to use hotspots and only have access to the restricted network.

    The request is to enable customer NTP server configuration to prior to the activation step for customers that do…

    5 votes

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  8. in the booking confirmation, include an option for adding the booking details to Outlook calendar

    5 votes

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  9. It doesn't make sense to have to book check into your desk if you start work after 11am resulting in losing said desk. You should be able to enter in your start time so you don't have to find a new one once you get to the building.

    5 votes

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  10. Currently when a zone/floor/desk is closed - for any desk bookings for today - the 'cancellation' email is sent immediately, but for future bookings it is sent at midnight when the email job runs. This means that for any bookings for tomorrow, the user might already be on their way to, or even arrived at, the office before they see the email.

    Can a change be made so that for bookings for today AND tomorrow (and maybe even all future bookings) - the cancellation email is sent immediately?

    Thank you.

    5 votes

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  11. Email templates of confirmation, cancellation, etc. should include the day of the week. For instance, "TUESDAY, November 24, 2020" (see below)

    Building: <booking:location>
    Floor: <booking:floor>
    Room: <booking:room>
    Date: <booking:startdate> ***Tuesday, November 24, 2020
    From: <booking:starttime>
    To: <booking:endtime>

    5 votes

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  12. Send user a reminder e-mail/text to check in on the day of booking, so that this action is not forgotten.

    5 votes

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  13. a function which allows meeting attendees to check meetings in on screen in the event meeting organizers are not available

    5 votes

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  14. Whole day configuration and check-in period.

    Whole day booking had been selected to ensure a one person, one desk booking per day such that COVID-19 cleaning procedures are integrated with the release of the desk.

    When a whole day is selected in advanced/global setup/desk booking, the check-in period in the application setup in groups is also changed to reflect one period, that being AM. This only has a time limit of 11:59AM. If there are afternoon shift staff booking a desk and they are not in to check in by 11:59AM, their desks are bumped.

    The system can be configured…

    5 votes

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  15. When changing multiple days in advance to the status not working as an end user, every day need to be changed individually (applies to web- and mobile app). It would be much easier for the end users to select mutiple days and set them to "not working", e.g. when going on annual leave.

    5 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  16. Is it possible to freeze the top row in the Vendor Dashboard, so this information is always visible when scrolling down

    5 votes

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  17. We rebill our entities on centrally purchased licenses. The more locations we onboard and true-up the more it gets complicated to know how many licenses are in use for a certain location. It would be nice to assign licenses per location so we can true up where needed and make accurate recharges

    5 votes

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  18. Could a field be added to visitor section where admins could add a vehicle registration number details?

    5 votes

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  19. Hi
    At the moment when defining the Floors in a Location we can define the Floor Name against each floor number, so if we had 4 floors above Ground, we can set them as 1st Flr, 2nd Flr and so on.
    On the Booking Grid floor drop-down it displays this as '1st Flr (1)' 2nd Flr (2) etc.
    Some Locations have a 'mezzanine' floor and there is currently no way I know of to set the right floor number. If we had 4 floors above Ground M,1,2 and 3 - I would have set the Mezzanine floor as floor 1,…

    5 votes

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    2 comments  ·  Other  ·  Admin →
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  20. Connect mobile app had this. Can we bring this functionality to the enterprise app.

    5 votes

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    0 comments  ·  Mobile  ·  Admin →
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