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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1159 results found

  1. We have the "copy to outlook" button permanently checked - can we please have the option to have the "Also delete outlook calendar event" permanently checked as well?

    Also, admins should have the option to delete the outlook calendar events. Only the person who booked the meeting has the check box option. This is causing a lot of issues with bookings currently at our firm.

    2 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  2. Add a section in the Outlook add-in that allows users to include meeting notes, such as specific instructions, attendee details, and other relevant information.

    2 votes

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  3. In the "Desk allocated people" report, we would like to know who has booked a team's day and to whom the desks have been assigned.
    In the "DeskBump" report, we would like to know who has booked a team's day, to whom the desks have been assigned and the users who did not the check in.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. Release of Hourly Workstations- currently they are released by a fixed number of days out. Please consider to release by week (similar to the earlier workstations configuration), wherein it can be set up to release workstations on a fixed day for 2 weeks ahead.

    Less change for behaviour required by the colleagues for this; and yet be able to benefit from hourly bookings.

    2 votes

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  5. Please note that catering service costs cannot be individually hidden at this time due to current system design. All catering details—including itemized costs and totals—are included by default in the booking email.We kindly request that the ability to hide or customize catering costs in the email notifications be considered for future development, as this functionality would support more flexible and user-specific communication needs.

    2 votes

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    4 comments  ·  Other  ·  Admin →
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  6. Our groups represent different departments, therefore only Facilities staff can book desks assigned to the facilities group.

    We should be able to assign a resource to multiple groups, whereby allowing staff from 3 different departments access to book those desks.

    Is there a way of managing the access that I have misunderstood?

    2 votes

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  7. To have a finance workflow implemented in the services section using costcode reference for financial team.

    Book room > Add services > Booking confirmed > Service approval sent to finance > Services approved / declined

    2 votes

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  8. When a user searches for a specific date or date range via the floor plan map within personal spaces, the date selected does not show up on the page when viewing the floor plan map. It would be helpful to see the date listed in this view.

    2 votes

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  9. when the condeco panel heartbeat down for 30 mins for e.g., an email notification send to admin email

    2 votes

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  10. When Selecting groups in the booking grid would it be possible to get an "all groups" option?

    2 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  11. Companies have shifted from using employee IDs for identity and user management in systems to using email IDs. This causes challenges with integrated reporting, as name changes can lead to email ID changes, thus losing the ability to track history in operational reports. Additionally, textual data linking can face challenges in the case of special characters. Adding employee ID to the SCIM integration as an optional attribute will ease integrated reporting.

    2 votes

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  12. To be able to book a meeting room for every 2nd Tuesday of every month

    2 votes

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  13. Add the possibility to assign key worker roles (first aiders, fire marshals) to users automatically via group assignments (which for SSO users should be abled to sync from an external source like Entra ID).

    2 votes

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  14. Please take away this option for staff to make themselves anonymous (or make it only accessible by admins): "allow colleagues to see own status and personal workspace locations". Too many staff are showing as anonymous and there is no way to disable this for everyone without going through our 2800 users profiles individually. There is nothing to stop them from turning it back on.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  15. Search function in Cost Codes. Rather than scanning page by page manually, introduce the ability to SEARCH for a cost code to see if it's in the system already or needs to be added.

    2 votes

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  16. Allow us to change the task status InProgress, Delivered and Collected to more relevant terms. This allow our reception team (who are also catering) to quickly understand the status of specific rooms from whichever portal they are in as Condeco does not allow the Vendor Portal and the normal page to be signed into at the same time

    2 votes

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  17. If a person with a fixed desk books a different desk, e. g. because they have to work in another building on one day, but changes their mind because, for example, the appointment in the other building is canceled, their originally assigned desk remains bookable and is not reassigned to them. That means, if the desk booking is deleted again, the employee will have no desk at all, even if no booking has been made for the temporarily bookable desk. This has happened frequently. Can this be adjusted?

    2 votes

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  18. Ability to see all registered RFID's of a user, this will enable us to see if there is more than one in any user profile. At the moment you can only de-register cards but you cannot see what the number is or if the user has more than one.

    2 votes

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  19. 2 votes

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  20. Provide a way to publish or show holidays on the booking grid to reminder users of upcoming holidays to avoid booking an event on a holiday? We do not want to prevent the booking but just remind the user of the possible conflict. An administrator should be able to add the desired holidays so it could include federal holidays, local holidays, religious holidays, etc.

    2 votes

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