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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1041 results found

  1. Dear Condeco Epture Team,

    I am writing to request the addition of a new feature to the Device Hub.

    Feature Request:
    Please add the ability to restart V2 Android screens in bulk, regardless of their floor location.

    Current Limitation:
    At present, the bulk restart option is only available for devices located on the same floor. We must first select a specific floor, after which the “Restart all X devices” option appears, allowing us to restart only the devices associated with that floor.

    It would be highly beneficial to have the ability to perform a bulk restart across multiple floors or…

    1 vote

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  2. Please add desk type (eg bookable, flexi, fixed) to the standard resource report. We report utilisation for each desk type.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  3. Should be able to search a room name to see where it is located in the building.

    1 vote

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  4. Add a feature that allows meeting rooms to send a summary notification to selected recipients, such as the admin team, either at the start of the day or at a set time before a scheduled meeting.

    Purpose:
    To keep the admin team informed and prepared for upcoming meetings.

    Key Features:
    - Users can nominate individuals or groups (e.g. admin team, assistants, IT support).
    - Notification Timing:
    Start of day (e.g. 8:00 AM)
    Set time before each meeting (e.g. 1 hour prior)
    - Summary of meeting, including time, name, notes and requirements.

    Delivery Options:
    saEmail, Teams message, or mobile app notification

    1 vote

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  5. Hello,

    I have noticed that users are often confused when booking via the mobile app.

    In some cases, they are unable to find available offices because they do not realise they need to manually change the workspace type to “Office” on the initial booking screen to see office spaces.

    Unlike the desktop version, which defaults to “Any workspace,” the mobile app requires users to select a specific type before searching.

    Would it be possible to implement a similar default setting on the mobile app to help reduce confusion?

    1 vote

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  6. Desk booking slots restrictions should have option to operate independently of each other.
    Example:
    Group A has restriction for 2 booking slots
    Group B has restriction for 1 booking slots
    User should have option to book all 3 slots providing they have permissions to both groups.

    Currently system counts the users booking and restricts in all groups they have permission too. So if they booking 1 or 2 slots in Group A they will not be able to book any desks in Group B.

    1 vote

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  7. To have the function to set be able to set individual room panel's as private so that these can not be booked, as currently booking the room out for a period of time is the only option there is.

    1 vote

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  8. Would be great if there is more customisation available with the email notifications. Would be great to add our own logo.

    1 vote

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  9. I think it would be useful to be able to populate your own Teams Call details into the booking form so that Engage informs the Teams enabled room of the meeting Details and not create new credentials.

    For example if i have a meeting in my diary that is recurring with a Dial-In information for Teams. I decide actually we shall all attend onsite. What would be good is to book the room and pre-populate the booking with the call details i already have for my meeting.

    Otherwise when i book Engage and it books the device it will create…

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  10. Make non-consecutive days available for closing resources. Right now, days can only be closed consecutive days. I get many requests to close resources on non-consecutive days, such as a Monday and then Wednesday.

    1 vote

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  11. When hovering over a meeting - the meeting details show for just a few seconds before disappearing.
    This should continue to remain and show as long as the mouse is hovered over the meeting.

    1 vote

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  12. The 'Notes' box, when booking any room, needs to be expanded! It's currently a TINY box, which is not efficient! It needs to be larger! I put a lot of meeting information in that box, from tech requirements to catering requests. So having this tiny rectangular box is

    1 vote

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  13. We are currently using Resource Status report from Condeco application. We would like to consume DDC tables to recreate the report and capture data everyday. Please add "Attribute names " column.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  14. Currently, hourly bookings cannot extend across midnight (12:00 AM). This creates inefficiency, as users must make two separate bookings—one before and one after midnight—for what is effectively a single continuous booking. Allowing bookings to span across midnight would simplify the process and improve efficiency for users.

    1 vote

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  15. Ability to add additional User Roles to be searchable on the floorplan. Currently there is "Fire Marshall", "First Aider" and "Mental Health First Aider" but our client would like to add some additional roles for supporting colleagues.

    1 vote

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  16. When a floor plan has no desks or desks are disabled for booking or search for desk has no hits, a user will see a pop-up message "There are currently no available personal spaces. Press OK to search again or Cancel to stay in the floor plan.". Would be good if that message can be customized and applicable per floor plan.

    1 vote

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  17. Our organization has experienced three (3) separate critical production issues in which Managed Meeting Room requests submitted through the Engage web application were automatically deleted by the system. Although the root causes of these issues differed, the consistent behavior across incidents made it difficult for both our organization and Eptura Support to promptly identify and troubleshoot the problems.

    In each instance, when a reservation request was automatically deleted, the system failed to send email notifications to system administrators and the requestor. In addition, the booking summary incorrectly recorded the deletion as having been completed by the user rather than by…

    1 vote

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  18. Currently, Engage allows users to book multiple different desks at the same time and date under “Hourly Personal Space.” Please align this with the “All Personal Spaces” or “Shift Booking” setting so that users cannot book multiple desks simultaneously. After all, each user only has one seat—and one place to sit at a time.

    1 vote

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  19. It would be great if people can receive a weekly summary of the upcoming bookings in the next week or so. Would also be great if there is a cancellation button that people can click to cancel their bookings directly from the email.

    1 vote

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  20. Currently if you book a room on desktop, it shows alert text about the room (if its been configured with it) but this text isn't shown on the mobile booking journey. This makes the alert kind of pointless if it has important room info in it as it will never be seen by mobile users.

    1 vote

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