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Eptura Engage

Eptura Engage


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1041 results found

  1. When a managed booking has been confirmed it's appearing on the ABG but when a user is amending the booking, it is disappearing from the ABG.
    If the time of the meeting changed, it's normal that it's not appearing in the ABG, but if the user just add or removed services, it should stay on the ABG.

    18 votes

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  2. Multiple clients have requested for the introduction of a smart search//lookup for the cost code field.

    One of our law firm clients has over 10k costs codes with 15 unique characters in length. Due to the length of the cost codes, there is a high possibility of user error, therefore a smart search would help reduce user error.

    The client would like there to be a smart/contextual similar to smart search on the Host/Requestor fields.

    This is a key requirement for the client and I believe it would benefit many other clients who heavily use Cost Codes.

    18 votes

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  3. RE the recent change of not giving users access to booking details that occurred more than 30 days in the past, it feels like Condeco is introducing unnecessary barriers to user performance. We shouldn’t need to run reports every time we need to access past bookings information. We are going backwards with this change. All information should remain easily accessible to users. Condeco says this is 'to improve performance', but I can guarantee this is not for the users benefit at all. We deal with 5000+ bookings per month. Accessing past booking details is crucial for our daily operations. For…

    17 votes

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    Thank you for your feedback on this matter. The recent changes were implemented to enhance the application's performance, and we've observed significant improvements in both response time and overall speed. However, we recognize that some data previously accessible through the Booking form is not visible in the Booking Summary. We are working to enhance the Booking Summary to display all relevant meeting data so that past bookings can be replicated without the need to use the 'Reports' section of Condeco.

    We'd would also like to highlight that it is still possible to view bookings on the Booking Grid and use the 'Copy' function to replicate the meeting at a future date.

  4. Currently, when running a report for number of desk bookings, the report comes back with twice the number of bookings even though we are using whole day slots and not AM/PM slots.

    17 votes

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    6 comments  ·  Reporting  ·  Admin →
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  5. Not all offices have the space to reshuffle desks to create more distance in between colleagues. Would like to have a first-come first-served feature when someone books a desk, the desk to the left, right and front gets auto closed. I.e. others cannot book in the near proximity of a booked desk. Adjacent desks are already part of the build, so it should be easy to build up on it.

    17 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  6. Admins get an alert every time a user fails to self-certify - ie they have covid/covid symptoms and fail the self-certification

    17 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  7. As of now, admins can't see the title of a private meeting. Our receptions are admins (Any admin from Country admin up to Global admins) should be able to see the meeting title.

    17 votes

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  8. Users want to be able to schedule reports to be automatically run on the database and emailed to them as per a specific schedule.

    17 votes

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    1 comment  ·  Reporting  ·  Admin →
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  9. Especially for setups where one employee can be part of different teams or project groups, it would be great to be able to create multiple "teams" within the "Find your team" menu as it can become very overwhelming quickly if you have e.g. more than 10-15 team members in only one single list. In that case, you would have to scroll and eventually don't even see your own office days anymore.

    UI-wise, selecting the teams could be implemented by a respective dropdown field below the "date selector" or by an "accordion" list in the "Your team members" section (i.e. to…

    16 votes

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  10. Please add this functionality to Condeco web interface. Seems odd that we need to use Outlook for this to work.

    16 votes

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  11. The option for 'On arrival notify me by email' is too generalised when no meeting is selected. would it be possible to set a message based on location for when visitors are marked as arrived?

    16 votes

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  12. Today all data provided via the Power BI API it's 48 hours behind. It's extremly important to have an realtime updated data to be able to undestand these daily information:
    - occupancy rate of the office and floors;
    - who is working in the office and who is workiing remotly;

    Those are important information for HR and Facilities Manager to acelerate the ROI by having insights, for example to close/open floors (energy savings) and to manage cleaning and meeting room vendors.

    16 votes

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    0 comments  ·  Reporting  ·  Admin →
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  13. Can we link desk booking into Outlook calendar, send an ICS file as an attachment when booking is made.

    16 votes

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  14. For the Vendor view, to assist them in the cleaning, it will be great to give them access to the map in order to be more efficient and have a real smart cleaning application.
    A list a desk to be cleaned is clearly not enough.
    Thanks to take that into account in your next developpement.

    16 votes

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  15. Ability to print a floor plan with the assigned desk numbers.

    Currently you can only see the respective desk numbers if you hover over the desk on the desktop. If your contractors are configuring 1000 units to reflect the correct desk numbers they won't have access to the desk booking system, so it will be easier if you can print the floor plan with the associated desk numbers.

    16 votes

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  16. Allow to book a whole week in one click

    16 votes

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  17. It would be useful for admin users to be able to grant special rights to specific users so that they are able to book further out than standard users- this would allows certain members of staff like PA's etc. to book desks before everyone else without opening up the booking grid for everyone.

    16 votes

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  18. It would be good to be able to extend a booking when it is in progress or to be able to extend the time of a booking when it is due to finish. As we find meetings do over run and there is no way to extend them.
    Thank you.

    16 votes

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  19. Make it easier for admin to bulk upload names/changes by CSV file.

    Currently we use a third party application to manage our cost codes and we would like a simple CSV upload tool to be able to update user records

    As a business we invoice catering made on bookings that require catering services and we would like the ability to tie back a cost code to each user which we can maintain via a CSV file.

    Phone numbers are used to be able to contact the requestor of the booking if needed (asking for switching rooms,…)

    16 votes

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  20. Currently you can only set dates for when an item is available, it would be great if you can set a time for certain items as we would rather not have breakfast offered for the whole day.

    Example:
    Our catering hours are only from 09:00-17:00 however rooms can be booked outside of this time. There is currently no way of locking this down and therefore currently users can order catering outside of this time which can lead to issues.

    Additionally, particular items such as breakfast should only be available for certain hours.

    16 votes

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