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Eptura Engage

Eptura Engage


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Eptura Engage

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1096 results found

  1. I am suggesting regarding the desk booking system, and I would like to request a feasibility assessment for the same.

    Currently, when all desks are fully booked, users need to manually check the app repeatedly to see if any desk becomes available. To improve the user experience and reduce this manual effort, the user has proposed introducing a “Notify When a Desk Becomes Available” feature.

    Proposed Feature:

    When desks are fully booked, users can enable a toggle to receive a notification.
    Once any desk is released by another user or by the system, they would get an alert.
    The notification…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  2. As of now, any booking created in Engage booking grid with a setup buffer timer (e.g. catering) creates a non-bookable timeframe (greyed out calendar) which remains within the Engage ecosystem.
    If there is an active Exchange integration, any setup or teardown buffer of the typical 15/30 mins is not synced to Exchange, leading to different information on room availability as per the views in Exchange calendar and Engage web interface.

    As such, any setup/teardown buffer generated in Engage should be transcoded as a somewhat "technical Exchange booking" resulting in a real calendar invite in Exchange, keeping Microsoft´s guardrails of how…

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  3. Mobile push notifications. We have many customers moving from Workplace reservations to Engage and that is something that would help with change management for our customers

    1 vote

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    1 comment  ·  Mobile  ·  Admin →
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  4. We would love to have the capability of having an email reminder the day before a booking.
    This email would have a link to confirm or cancel a booking ahead of time, to free up space in case a user changes their mind and is no longer coming into the office.

    This is particulary useful with locations that have space constraints and will allow the location to free up space the day before. Ideally we would like to configure the day/time of when this email reminder is sent.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  5. Problem: In Eptura, currently there is no way for an office in a multi-tenant building to give the building's concierge team a real time read-only view of the visitor log.

    Option 1- A Read-only role in Eptura
    Currently there is no Read-only role in Eptura. (Role we might allow Landlord concierge teams to have). Every admin has a base 'default' permission by which they can do some level of edit.

    Option 2: a Secure link that is shared to the Landlord concierge team. This link again gives only a real time read-only view of the visitor logbook.

    Both options allow…

    1 vote

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  6. Add a field in Condeco guest registration to capture young persons (similar to VIP button currently available)
    Add ability to be able to pull a report of all young persons in the building between a determined date range, including who their host is"
    Upon a young person being registered via Condeco, an immediate notification is sent to a location-based distribution list.
    Upon registering a young person, a confirmation email is sent to the host containing the Young Persons risk assessment.

    Currently, there is no specific option that considers young person accompanying employee as part of visitor management.

    There is a…

    1 vote

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  7. Hi Team,

    This is regarding Search Functionality.

    Ability to search for bookings by room only or building, without requiring VC ID, meeting title, host name, requestor name, or attendee name.

    This requirement is suggested by Marta.Dec@lseg.com, Kindly check this and assist.

    Thanks,
    Naresh

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  8. Ability to see the key worker role icons on the booking grid for personal spaces, as this would ideal for a quick view.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  9. Wir benötigen eine Option, die verhindert, dass Nutzer nach Tagesbeginn (ab 00:00 Uhr oder ab Startzeit der Buchung) Parkplatzbuchungen stornieren oder freigeben können. Ziel: verlässliche Nutzungserfassung, konsistente Reports und korrekte monatliche Abrechnung.
    Problem

    Parkplätze sind abrechnungsrelevant.
    Nutzer können trotz Nutzung am Morgen die Buchung am selben Tag löschen → die Buchung verschwindet aus Monatsreports → keine Verrechnung möglich → finanzielle Abweichungen.
    Bestehende Optionen (Check‑in/Auto‑Release/Fixed Desk) lösen den Parking‑Use‑Case nicht.

    Gewünschte Funktion
    Konfigurierbare Sperre auf Ressourcen‑, Gruppen‑ oder Systemebene:

    „Prevent same‑day cancellation/release“ oder „Lock after start of day/start time“.
    Verhalten: Ab 00:00 Uhr oder ab Buchungsstart ist die Buchung nicht mehr…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  10. Please add Welsh as an optional language in Kiosk languages.

    1 vote

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  11. Proximity check out – Have you explored the auto check out when the user is away from the Geo location. It should also give exception options to retain seats if the person is stepping out for a short time outside of the building and coming back later.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. The email notification templates at a group level to also include the 'Booking
    deleted by' option. This can support the user to find who deleted the booking.
    Some of the admins have deleted the bookings but user has reached out to our
    team to find the details.

    1 vote

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  13. Sometimes I need to block off a space to prevent future reservations but I still want to be able to see current reservations for that space.
    If I have to ask people to cancel or move their reservations to free up the space and if the space is no longer reservable I can't see if they've done this.

    1 vote

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  14. Please can we amend the Report Central "Is none of" Filter. Currently, when multiple values are selected and the report saved and refreshed, the chosen filtered values are no longer visible, even when opening the filter option. This makes it difficult to navigate, but can also cause errors and lock the report in a circular if you then accidentally re-apply a filter you have already selected.

    Thank you,

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  15. need the ability to have more than 10 customizable attributes and allow for self-serve customization

    1 vote

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  16. It would be nice to have the option from the column chooser list to be able to view the hours and miles. This would allow me to look at them from the asset management main screen. Right now I have to open each piece of equipment that I want to see the hours or miles one at a time.

    1 vote

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  17. Can we have a function where we can release desks for users to book at 10am. So we would like it everyday at 10am the desks become available to pour users for the 2nd day in advance. I am happy to have a call to discuss this

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  18. Under the hourly booking model, the "Find My Team" feature no longer allows you to see which specific desk your colleagues are booked into. As a result, employees in our organisation know their team members are on-site but have no idea where they are located.
    The all‑day booking model provided additional granularity and showed the specific desk(s) colleagues were booked into, making it easy to find them.
    Can this please be added to the hourly booking model as well?

    1 vote

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  19. The hourly booking model does not let you specify on which day new resources can be released. It allows you to specify a time but this is hardcoded to release on Sundays (I believe Engage treats this as the first day of the week). The all day booking model allowed you to nominate a specific day for release. Can this please be added to the hourly booking model as well?

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  20. Add an option to exclude specific days of the week (e.g. all Mondays of the year) from the booking grid, like the weekends. It only supports continuous date range and does not allow for weekly recurring schedules.

    1 vote

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