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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1041 results found

  1. When our admin teams perform frequent actions such as moving a room from one group to another or copying a booking from one place to another there is currently no functionality to stop emails going out to the host (i.e. the holder of the original booking).

    My team is swap rooms around frequently and sometimes place it back in the original room

    I would like to have the ability at all times to decide what mail goes out and when. Like a button to send confirmation and one for send update or something..

    A. The system automatically sends emails depending…

    16 votes

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  2. Our facility service needs the ability to close a meeting space for (several) hours.

    Actually it is only possible to close meeting spaces for whole days.

    15 votes

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  3. 15 votes

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  4. Enable customer admins to upload their own DCS and bulk user import files without having to open ticket to condeco support

    15 votes

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  5. Currently having to move 300 desks into a specific group over 2 floors, its taking hours on end, this feature would allow movement of desks and resources to various groups with a few clicks and not thousands!

    15 votes

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  6. Ability to see room pictures and floorplans in Condeco Outlook App. Currently this is available in Com+ Plug-in but not in the Condeco Outlook App.

    15 votes

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  7. Under User Management, it should be possible to select the option to create a user as either:

    - Form User

    - SSO User

    Why would we need this?
    While we are using SSO and MFA, we are not using HR Feed for user provisioning, which means we are relying on user imports done by Condeco.

    For first implementation this works fine, however, for adding any new user in our organisation requires us to reach out to Condeco.

    When our administartors are able to create a SSO user themselves we can onboard new users of Condeco much more efficiently.

    15 votes

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  8. Show the percentage of desks booked for each day on the desk booking grid in a column (below or beside) the date..

    15 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. Need to have the License information available to the admin users. It would be great to be able to pull available license count from this portal so that we do not run into license errors on the screens.

    15 votes

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  10. If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.

    15 votes

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  11. When a desk period is set to ‘weeks’, there is an option to ‘ignore weekends’. We would like this option to apply when the advance period is set to ‘days’ as well.

    15 votes

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  12. I'd like the ability to change the display in Outlook as they are not currently configurable in Condeco.

    This will provide a better user experience so locations are visible when they look on mobiles or details views in outlook.

    For example,
    <<(1st line of address), (location, ie. Sydney) - Floor - MR xx.xx>> should ideally be displayed as
    <<(shortened location, i.e SYD) - MR xx.xx - (1st line of address)>.

    Can it be changed so we have the ability to change this display text.

    This will give the desired end user experience but it is not possible to change the…

    15 votes

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  13. When editing desks on page 5 (for example), it would be a lot easier if the system would then take me back to page 5 once I've edited a desk. At the moment, every time I edit a desk I get taken back to the first page when I come out of the desk I've just edited. We have 14 pages of desks so it's getting a little bit confusing and is taking longer than it should

    15 votes

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  14. It would be nice to see the Desk Attributes in the Mobile app as well similar to what shows up in the Kiosk List view.

    15 votes

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    2 comments  ·  Mobile  ·  Admin →
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  15. Currently you can only have one pass template, different locations and building and entities within organisation have varying requirements for visitor passes.

    It would be beneficial to have the ability to have more then one template available to select.

    15 votes

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  16. When you cancel bookings/close a desk or room you enter a reason but this currently doesn't pull through to the email received by the user resulting in an additional manual process to inform people of this to prevent complaints. If the cancellation reason could be included in the email this would mean we no longer have to send additional communication to users to explain what has happened and why their booking has to be removed. If the reason could also be shown on the grid this would also prevent unnecessary questions being fielded by IT and Facilities staff by users.

    14 votes

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  17. Allow closing Zones or Locations for multiple days. Today it is only possible to close them for just one day or some days in a row. This simple improvement would allow clients to block zones or locations during holidays, scheduled maintenance, sanitization, etc.

    14 votes

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  18. Currently a user is only able to select a single floor at a time when doing a search from Room Finder. We would like it to display an 'all floor' option so that the user is able to easily widen their search across all floors for a location.

    14 votes

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  19. Mobile Apps is a very simple UI App for booking desk with no function such as reset password, change password etc.
    However it is the prefer way of booking a desk as such we will like to see the desk attributes while booking a desk thru the mobile apps

    14 votes

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  20. I've noticed that it is only possible to have one closure period on a resource at a time. For instance, if I've got a future date where all the desks are closed and I've closed the desks on the system for that date, if my technicians close a desk today in order to fix a live issue, then that desk loses its booking for the future date. An improvement would be to allow a resource to have a closure on multiple dates, so that future events like block closures can be booked alongside single one-off closures for maintenance.

    13 votes

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