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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1028 results found

  1. Our facility service needs the ability to close a meeting space for (several) hours.

    Actually it is only possible to close meeting spaces for whole days.

    17 votes

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  2. The option for 'On arrival notify me by email' is too generalised when no meeting is selected. would it be possible to set a message based on location for when visitors are marked as arrived?

    17 votes

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  3. Enable customer admins to upload their own DCS and bulk user import files without having to open ticket to condeco support

    17 votes

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  4. Have the date format changed to align with the language selection, so that if we select "English (US)" the date shows using the format used in the US, MM/DD/YYYY.

    17 votes

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  5. Currently having to move 300 desks into a specific group over 2 floors, its taking hours on end, this feature would allow movement of desks and resources to various groups with a few clicks and not thousands!

    17 votes

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  6. Currently, when running a report for number of desk bookings, the report comes back with twice the number of bookings even though we are using whole day slots and not AM/PM slots.

    17 votes

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    6 comments  ·  Reporting  ·  Admin →
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  7. Under User Management, it should be possible to select the option to create a user as either:

    - Form User

    - SSO User

    Why would we need this?
    While we are using SSO and MFA, we are not using HR Feed for user provisioning, which means we are relying on user imports done by Condeco.

    For first implementation this works fine, however, for adding any new user in our organisation requires us to reach out to Condeco.

    When our administartors are able to create a SSO user themselves we can onboard new users of Condeco much more efficiently.

    17 votes

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  8. Allow to book a whole week in one click

    17 votes

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  9. It would be good to be able to extend a booking when it is in progress or to be able to extend the time of a booking when it is due to finish. As we find meetings do over run and there is no way to extend them.
    Thank you.

    17 votes

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  10. If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.

    17 votes

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  11. When a desk period is set to ‘weeks’, there is an option to ‘ignore weekends’. We would like this option to apply when the advance period is set to ‘days’ as well.

    17 votes

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  12. Currently you can only set dates for when an item is available, it would be great if you can set a time for certain items as we would rather not have breakfast offered for the whole day.

    Example:
    Our catering hours are only from 09:00-17:00 however rooms can be booked outside of this time. There is currently no way of locking this down and therefore currently users can order catering outside of this time which can lead to issues.

    Additionally, particular items such as breakfast should only be available for certain hours.

    17 votes

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  13. When our admin teams perform frequent actions such as moving a room from one group to another or copying a booking from one place to another there is currently no functionality to stop emails going out to the host (i.e. the holder of the original booking).

    My team is swap rooms around frequently and sometimes place it back in the original room

    I would like to have the ability at all times to decide what mail goes out and when. Like a button to send confirmation and one for send update or something..

    A. The system automatically sends emails depending…

    17 votes

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  14. It would be nice to see the Desk Attributes in the Mobile app as well similar to what shows up in the Kiosk List view.

    17 votes

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    2 comments  ·  Mobile  ·  Admin →
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  15. Please add this functionality to Condeco web interface. Seems odd that we need to use Outlook for this to work.

    16 votes

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  16. When you cancel bookings/close a desk or room you enter a reason but this currently doesn't pull through to the email received by the user resulting in an additional manual process to inform people of this to prevent complaints. If the cancellation reason could be included in the email this would mean we no longer have to send additional communication to users to explain what has happened and why their booking has to be removed. If the reason could also be shown on the grid this would also prevent unnecessary questions being fielded by IT and Facilities staff by users.

    16 votes

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  17. Condeco Catering is expected to be able to assign several participants to one product.
    Example:
    1-10 participants = 1 pot of coffee or tea
    11-20 participants = 2 pots of coffee or tea etc.

    A booking is changed by adding 15 participants, then the number of pots of coffee / tea is automatically adjusted
    (1 product is for X participants)

    16 votes

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  18. It would be useful for admin users to be able to grant special rights to specific users so that they are able to book further out than standard users- this would allows certain members of staff like PA's etc. to book desks before everyone else without opening up the booking grid for everyone.

    16 votes

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  19. Need to have the License information available to the admin users. It would be great to be able to pull available license count from this portal so that we do not run into license errors on the screens.

    16 votes

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  20. I'd like the ability to change the display in Outlook as they are not currently configurable in Condeco.

    This will provide a better user experience so locations are visible when they look on mobiles or details views in outlook.

    For example,
    <<(1st line of address), (location, ie. Sydney) - Floor - MR xx.xx>> should ideally be displayed as
    <<(shortened location, i.e SYD) - MR xx.xx - (1st line of address)>.

    Can it be changed so we have the ability to change this display text.

    This will give the desired end user experience but it is not possible to change the…

    16 votes

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