1096 results found

1. The clock that used to be in the top black bar, to the right, has turned black too so is nearly invisible. Could you make it a better colour

   The clock that used to be in the top black bar, to the right, has turned black too so is nearly invisible. Could you make it a better colour

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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2. New Embedded dashboard is great!

   I absolutely appreciate the new embedded dashboard. One less window to close to go to the main page. Small but big improvement :) Thank you

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   0 comments  ·  Room Booking  ·  Delete…  ·  Admin →
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3. How can a user confirm the customer’s data privacy policy?

   For Privacy policy, Nokia can have their Privacy Policy configured in Condeco by our CLOPS team which would come up as an external link on the top bar. However a functionality to force users to accept or decline is not available.
   Ann

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   0 comments  ·  Desk Booking  ·  Delete…  ·  Admin →
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4. request to update calendar with public holidays per country - to reflect in the user view

   request to update calendar with public holidays per country - to reflect in the user view
   Ann

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   0 comments  ·  Desk Booking  ·  Delete…  ·  Admin →
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5. Saoudi-Arabia /Israel deployment need update calendar that is mandatory legal requirement

   Saoudi-Arabia / Israel deployment need update calendar that is mandatory legal requirement :
   1. Saoudi-Arabia /Israel -Sunday as the start of the week
   2. Saoudi-Arabia /Israel -Friday/Saturday as a weekend

   thanks,
   Ann

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   0 comments  ·  Desk Booking  ·  Delete…  ·  Admin →
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6. Bug in Condeco 'Quick Search' where pre selected date is changing when floor is changed

   Bug in Condeco 'Quick Search' where pre selected date is changing when floor is changed
   meaning that by doing selection 1. date 2. floor that date is changed again into today day - ref ticket 385717
   thanks,
   Ann

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   0 comments  ·  Desk Booking  ·  Delete…  ·  Admin →
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7. attributes cannot be saved on the profile, used for desk booking

   attributes cannot be saved on the profile, used for desk booking
   and need to be selected again and again by booking a desk,
   what is possible on the web
   Ann

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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8. data privacy issue : Looking for colleague with no restriction of visibility of names out of Resource group access

   Looking for colleague with no restriction of visibility of names out of Resource group access :
   meaning that by looking for colleague, the result is giving employees outside the location / resource group of user Permissions
   that is a data privacy issue for Austria and Germany
   Ann

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   0 comments  ·  Desk Booking  ·  Delete…  ·  Admin →
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9. On the app, the name of employee who booked a desk is not visible on the APP

   On the app, the name of employee who booked a desk is not visible on the APP
   of course if the user is visible in the profile

   the name can be seen on the web but not on the app

   thanks
   Ann

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   1 comment  ·  Desk Booking  ·  Delete…  ·  Admin →
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10. Condeco Magic Auth/QR Code Challenges

    Condeco Magic Auth/QR Code Challenges.
    • QR codes cannot be rendered on our mobile browser as they are not embedded in the email – even if they were, there is no way to scan a QR code on the same device
    • Reliance on a desktop or 2nd device to login – means you need to display the QR code on a desktop to scan it
    • The Log in with Email button does not work as we do not use native Safari browser or native Email clients for security reasons
    potential solutions to the challenge:
    1. Extract the data from the QR code into a clickable link format (think a meeting link with a meeting code that launches MS Teams and takes you in to that meeting) that can:
    a. Launch Condeco via iOS Universal Links API
    b. Contain auth data as a parameter that can be consumed by the Condeco app to authenticate & log the user in
    2. Allow us to select the default browser for authentication.
    a. This removes dependency on Safari Domains which means we can only currently deploy to corporate devices, meaning we can securely deploy this to BYOD managed by MobileIron

    Condeco Magic Auth/QR Code Challenges.
    • QR codes cannot be rendered on our mobile browser as they are not embedded in the email – even if they were, there is no way to scan a QR code on the same device
    • Reliance on a desktop or 2nd device to login – means you need to display the QR code on a desktop to scan it
    • The Log in with Email button does not work as we do not use native Safari browser or native Email clients for security reasons
    potential solutions to the challenge:
    1. Extract the data… more

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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11. Device configure

    How to configure the new device

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    0 comments  ·  Room Booking  ·  Delete…  ·  Admin →
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12. set a time that desks are available from, rather then 1 day or same day

    currently you can only set the time a desk is bookable either in weeks, days or same day. it would be very useful (especially for parking) to be able to set the time a space is available to be booked the day before at, for example 3pm. this would allow an admin to make any changes necessary to the group of spaces during the day up to 3pm (in this example). like close off spaces for contractors or last minute visitors. and still allow user to book those spaces within the working day (3pm-5.30pm). i have found a current work around (but only works if you are in one country), you set the group to same day bookings and adjust the time zone for that group to +9hrs, so the space is available to booked from 3pm the day before (your current time)

    currently you can only set the time a desk is bookable either in weeks, days or same day. it would be very useful (especially for parking) to be able to set the time a space is available to be booked the day before at, for example 3pm. this would allow an admin to make any changes necessary to the group of spaces during the day up to 3pm (in this example). like close off spaces for contractors or last minute visitors. and still allow user to book those spaces within the working day (3pm-5.30pm). i have found a current work… more

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    0 comments  ·  Admin Functionality  ·  Delete…  ·  Admin →
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13. Improved Feature Parity Across Booking Platforms

    Asymmetry causes a lot of support tickets for us. Not only does it add to confusion when you can book for a team on mobile but not on desktop, but this has broken some parts of our system.

    In particular, we can't enforce certain required information fields on Mobile. This is allowing certain reservations and setups to get much further than they should, disrupting workflows.

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    0 comments  ·  Room Booking  ·  Delete…  ·  Admin →
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14. Nulla

    I do not understand what is requested here. I'm sorry.

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    0 comments  ·  Room Booking  ·  Delete…  ·  Admin →
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15. Audit Trail

    Audit trail for Admin tasks i.e. Report management, Room/Resource changes, User management

    I believe being able to audit who has made changes and when is essential functionality on any platform

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    0 comments  ·  Reporting  ·  Delete…  ·  Admin →
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16. Default Departure time and date to be after the Arrival Date immediately

    By automatically defaulting the date to be atleast the same as the arrival date and the time to be AFTER the arrive time was picked, it would save a lot of hassle.

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    0 comments  ·  Visitor Management  ·  Delete…  ·  Admin →
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17. Admin Setting to Define Default Booking Workflow Per Site or Group

    Provide admin setting to define on e.g. per booking group/per site which booking workflow (meeting spaces or personal spaces) opens by default when opening the main app in the wep portal. We have sites with personal space booking only but here users are always landing in the meeting space worklfow by default cause we have this available at other sites.

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    0 comments  ·  Admin Functionality  ·  Delete…  ·  Admin →
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18. Search For Colleagues Working From Any Location Without Any Dependency On Default Location

    Today, you can view your calendar and see the if your "team" is working at one location. This location has to match your default location configured in the app. You will NOT see your other team members bookings at other locations. For example, if my default location is set to NYC I will only see my team members that have booking in NYC. If I have other team members working from other locations (LA, Chicago, etc) I will NOT see their bookings UNLESS I change MY default location to their working location( LA, Chicago, etc). Please enable the search to show bookings for all your team members across all locations. Not just the default location.

    Today, you can view your calendar and see the if your "team" is working at one location. This location has to match your default location configured in the app. You will NOT see your other team members bookings at other locations. For example, if my default location is set to NYC I will only see my team members that have booking in NYC. If I have other team members working from other locations (LA, Chicago, etc) I will NOT see their bookings UNLESS I change MY default location to their working location( LA, Chicago, etc). Please enable the search to… more

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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19. I hope there is also an Any option in the mobile APP

    Because after adding a department to the mobile APP, you can only book a seat in the department by clicking on the department. If you want to book other seats, you need to click on other departments to book other seats. Hope to add an Any option to see all seat

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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20. Add Floor Plan Legend To Mobile App

    I do not see the floor plan LEGEND in the mobile app. I DO see the floor plan LEGEND in the web portal. Can we get a LEGEND to appear in the mobile app as it appears in the web portal?

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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