192 results found
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Date/Time (Scheduled) Sensitive requests
Several problem types such as Cleaning/Setup are required by the requester for a specific date/time. This is especially true for the Higher Education/University/Hospital verticals. There should be an easy way for the requester to provide this information and for this information to be visible to the Supervisor/Craftsperson executing on these requests.
5 votes -
Ability to Cancel Service Request
After a request has been submitted, there is currently no way for the requester to do this from the service catalog view. It would be beneficial for all parties to give the requester this ability.
Also as a side note, the cancel button on the View Service request View is very confusing for the end user because it is really a "Back to List" button which is labelled as "Cancel".
9 votes -
"Kiosk" mode for hoteling
Customers are looking for ways to replace furniture system booking applications (Condeco) with Archibus functionality.
The Kiosk mode for room reservations in workplace could be a good alternative, if extended to Hoteling for workspaces.
A partnership between SpaceIQ/Archibus and a company providing desk beacons could be a good alternative, using barcode scanning and hoteling to initiate the booking. The beacon would then need to turn red, indicating the space is booked.
7 votes -
Being able to search through the Organizer dropdown menu in Meeting Room Reservations
Workplace -> select a building -> Book a Meeting Space
- Choose an available room and then click on the Book button
- Choose any day and time and then click on the Next button
- The Organizer dropdown menu can get very long depending on the number of employees belong to the selected department. It's not uncommon for a department to have over 100 employees so being able to search through the list and limit the results instead of scrolling through what could be a very long list could be beneficial.
9 votes -
More flexibility on when a room is reservable
Either a calendar to select which days a room is reservable/not reservable or the ability to specify which days of the week a room is reservable.
For example, I have a client that does not want rooms reservable on weekends.
Being able to set it on a per room basis in "Reservations -> Background Data -> Define Room Arrangements" would be ideal.
19 votes -
Workplace Timeout
Allow the timeout for workplace to be configurable. Currently it is set to 60 seconds and is a nuisance for users trying to book, search, and request.
20 votes -
Management of Layouts and Spaces with Furniture
As Space Manager, I want to position the Tagged Furnitures by Drag and Drop in floor plan (SVG) in Web Central (i.e., Browser client), so that I have not to do the postioning in AutoCAD and publish the SVG again for each change.
Rules:
- on demand positioning of single tagged furnitures can be done by drag and drop
- several tagged furnitures can be positioned by drag and drop in a move project and / or move scenarios
- the postioning by drag and drop will update the location attributes (i.e., room, floor, building, etc.) of the tagged furnitures…5 votes -
Department Box
Department box functionality is confusing to users.
Suggestions: 1) only show box if manager, or remove restriction so all employees in department can see eachother, 2) change text from Search Employee --> Search Employees in Department
This is not versatile to other user types i.e. non manager.9 votes -
Drag and Drop Files
Ability to drag and drop files to Upload Photos rather than requiring browsing.
32 votes -
Workplace Employee Display Fields
Ability for Admin to toggle which fields are visible under employee.
15 votes -
Workplace service requests: QR codes filter the list of available types
As a user lodging a service request, I start by scanning a room's QR code. By doing so, I'd love for the list of available request types to filter to just those that are applicable to that location.
Request types can be associated with key words. Allow rooms or room standards to also be associated with key words? That way starting with QR codes to enter a request, the system can match up key words and display the relevant request types.
7 votes -
Workplace: improve search lists
As a user searching for the right equipment to attach to my work request, I'd like to be able to search quickly and easily for the equipment I'm looking for.
Search lists, like equipment or department, are not limited by the WebC parameter "recordLimit", which limits the list to a reasonable size and institutes paging. It should.
Also, for cases like equipment, it would be great to search by equipment standard and equipment name as well.
10 votes
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