192 results found
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Site Plans on Workplace
In Workplace there is the ability to find a person, room or equipment and pull up a floor plan. Would like to be able to upload site plans to view as well. Either CAD or JPG.
Similar functionality exists in places outsode of Workplace, such as in the Space Console Advanced Search when selecting a building.21 votes -
Workplace - Show/Hide Catalog options by Role
Would like a way to show/hide Catalog options based on a User Role versus On or Off globally? This includes both items available in the Service Catalog as well the Find Person, Room or Equipment. Some Sites may need options available for one site but not another.
11 votes -
View status comments for Made Requests on the Workplace Portal
When viewing the made requests over to the workplace portal, it would be nice to see comments for the request. For example if a ticket submitted was rejected, it doesn't explain why there was a rejection to the end user.
The email notification from the rejection also does not share the comment. But the rejection process done over in the webcentral maintenance console does have an area where you can write a comment so someone is filling that information out. Basically the requestor should know why it was rejected because it was a duplicate or was it because it's too…
18 votes -
Send Hoteling confirmation reminder when room is booked for next day
Lets says that MinutesNotifyForConfirmation is configured for 1 day. Let's also say that someone creates a booking for the next day. Since the time of notification (MorningStartTime) has passed, no confirmation required notification is sent. It would be nice if a notification was sent out in this scenario.
5 votes -
Disply Workplace Applications by Role
Currently, Workplace Applications display settings are universal. But different users need different applications (e.g., internal users need Hoteling, external users such as tenants, branch managers or vendors do not). Add security groups to control application display options (as in Mobile).
66 votes -
Limit Layers Displayed on Floorplans
Currently, all published layers display in Workplace floorplans. Many organizations publish many layers. Web Central views can control which layers display, but Workplace cannot. Perhaps a system parameter? Or a new publishing rule dedicated to Workplace. Best would be different settings for different Workplace application.
50 votes -
Implement Auto-Lookups in the Workplace Portal
We need Auto-Lookups to work in the Workplace Portal please. Many of our customers use the employee number for the employee ID as well as codes for buildings and orgs.
84 votes -
Attendee availability in Workplace
It would be ideal to see attendee availability in Workplace when booking a reservation, similar experience that we have when booking through the Outlook plugin.
33 votes -
Catalog
Our customers are directed to the Catalog directly. Two of the out of the box that you cannot fix or edit on the front end is "Moves" and "Find person, Location, Equipment".
I am not sure why customers and guests would have access to equipment but these are not able to be edited by the "Archibus Activity Licensee". Just like adding tiles to the service catalog, I want to have the ability to edit the verbiage of the tile, the display order of the tile as well as hiding what is in the section of the tile.
In the attached,…11 votes -
satisfaction surveys available to the workplace portal
The end users are really appreciating the workplace portal. However, there is starting to be more demand for features like a satisfaction survey which comes after a request. This survey shouldn't affect whether or not the service request can be closed (ie let's say that after X days the completed ticket should just close anyways regardless if the user submitted a satisfaction survey or not).
It would be great if the workplace portal also has ability to handle a satisfaction survey for a conclusion of a service request. Basically the user can still get an email that they can fill…
76 votes -
Workplace: Digital key-based check-in.
The idea is avoid QR on desks and, at the same time, deliver a seamless check-in experience.
When the employees book a desk they receive a "digital key". These keys can let employees check-in using a kiosk or QR reader. At the same time, the "digital key" can be revoked if needed by the workplace manager.
7 votes -
Workplace: Respect occupancy limits
Avoid desk booking (hoteling) and room booking (reserves) when the limit number of employees that can be on-site at any given time reach the maximum planned capacity.
4 votes -
Workplace: Hoteling/Reservation Location-based check-in
The idea is use GPS data to let employees check themselves in and out using their phones, within a set distance of the workplace. No location data should be stored.
23 votes -
Workplace: Hoteling kiosk improvements
Hoteling application should have a completed kiosk feature. In the terminal, the users should view office placements for themselves and others, and check out of the workspace. In this way, employee checks out early, the hoteling application could alert facility and service staff that the space can be made available for someone else
Additionaly, the hoteling software should allow employees to go online to find available workspace based on proximity to certain areas.
Optionally, when there are more requests than available desks, hoteling application also should manage wait lists and handle walk-in requests, making it painless for companies to juggle…4 votes -
Automated employee photo upload
I have followed the process outlined in the help to globally import employee photos so that they are available in Workplace. It worked well but seems to be a detailed process that has many steps.
1. Would like to see a way to get the images in easily. Our client would like them to display on Workplace and be updated regularly. It would be ideal to have a connector and be able to tie it in with automated feeds from a clients HR system.
2. Would also be beneficial to delete all the photos at once. They remain in the…7 votes -
Quick booking for a favorite desks
Users who are now having to constantly come into the office would want to have an ability to star/favorite a set of favorite desks so that they can book faster on the workplace portal.
The flow could be something like this:
1. go to the portal
2. book a desk
3. the floor plan loads up a floor, likely defaulted to their em.fl_id record
4. a minor star icon or some highlight can be shown to show their most frequently used/preferred desk.There would be a place to also set 'save as favorite desk' as well.
8 votes -
Search by a title or a UDF of an employee in the workplace portal
A client has mentioned they need staff to know where the fire wardens sit, these people are often volunteers so they are not tied to a specific organizational unit. They have a title but it may not be fire warden, it may be the administrative assistant with the User defined field that states they are a fire warden.
The workflow is something like this. The fire warden is notified ahead of time that there are staff wanting to book desks in the office space. So they go and also book a hoteling desk. The staff will also need ways to…
10 votes -
Workplace Large Floor Plans Display
In workplace large floor plans do not fully display. In addition after searching for an employee a scroll bar on the right is activated when scrolling down the floor plan and floors list the experience is very poor.
Tested in V25.1 & V25.2
37 votes -
Employee image
Some clients are unable to upload photos of employees for security concerns. It would be nice if the default 'image' could be the users initials (similar to what office 365 does) if a photo isnt uploaded.
13 votes -
Ability to add hyperlinks to Service Request Instructions
Many times the facilities team needs to provide a hyperlink to a document or another site on the Service Request Page. This allows the user to gather the required information before they submit the request.
20 votes
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