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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Allow the performance metrics and alerts to show values based on the user that is currently logged in.

    For example, I want an alert on my homepage to show how many Work Requests are assigned to me, or how many leases are expiring where I am the landlord contact.

    There is the ability to set granularities for metrics based on assignment, however this is generic and does not change based on the logged in user.

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  2. PM WR check lists - Allow check list to display and push certain data back to other tables in the databases.

    example

    A location based PM - check an update condition index on multiple eq_id

    Checklist question

    1) inspect and update "eq.ed_id#1" "eq.decription#1" condition. Previous ci "eq#1.ci" type in new ci "checklist ci Field"

    Repeat this for each piece of equipment that you wish to assess.

    when WR Status is complete, update eq.ci from new checklist ci data.

    other examples such as
    1) check and record Residual current device trip time on DB1-RCD1, 2
    2) check and record water meter…

    4 votes

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  3. Our customer requests the ability to display any message when a tree panel is filtered and there are no hits.

    If there were no hit records in the GRID panel, "No records to display." will be displayed.
    However, if there are no records in the TREE panel such as in the "Define Organizations" and "Equipment Systems Console" tasks, nothing is displayed and the panel is completely blank.

    This is a minor detail, but this specification is unpopular with customers. Even when the behavior is correct, it appears to the user as if an error has occurred on the view.

    4 votes

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  4. When the organization uses SAML for authentication, you must setup a second instance of Web Central to support API calls. If the organization is using Onsite, then another instance of Web Central must be setup to support that application. Once these secondary environments are up, a user can go to the URL and attempt to log into those systems.

    We are requesting a switch in Web Central config files that would disable the UI login capability. With this switch turned on, a user would receive a message on the Archibus login page suggesting they are not authorized to log into…

    4 votes

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  5. When you look at the numbers in Hotel Savings by Building and Hotel Savings by Departments reports, you will notice that it only includes employees and rooms assigned to department.
    Also, some em.emid do not match the rmptc.emid but they are counted.

    From the help file:
    • total bar = SELECT count(distinct rmpct.emid) FROM rmpct, em WHERE {rmpct values meet filter restriction} AND rmpct.emid = em.emid AND WHERE rmpct.visitorid IS NULL GROUP BY rmpct.dp_id

    • available bar = SELECT sum(rm.capem - rm.countem) FROM rm WHERE {rm values meet filter restriction other than…

    4 votes

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  6. There are views in the product which aren't setup to adopt any security groups for accessing things such as the buttons to save.

    For example the: Project Management Console, Lease Management Console

    Client seem to like these views but in large organizations, some of that data was setup so there are VPAs for certain data to be visible to the client. However they not only want it to be visible but some may be read-only based on a condition. For example, if a status of a record say the lease record or the project is at 'issued' then a certain…

    4 votes

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  7. In 2022.02, in order for users to quickly make use of features such as scanning a QR code or booking through a Kiosk, the guest account has to be enabled. The problem with the guest account is the password cannot be changed easily if a client doesn't have access the environment as it's hardcoded in a few areas of the product (/schema/ab-products/essential/dev/workplace/src/utils/authentication.js and /schema/ab-core/views/sign-in/ab-sign-in.js). The other problem is because of this, every environment in 2022.02 would have the same password for the guest account. It sounds like from talking to support at Archibus, the recommendation is every production environment should…

    4 votes

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  8. In the browser offering the availability of the Workplace App once the user has selected to not use the App by choosing 'X' to close the offering, stop offering to use the Workplace App after so many closes.

    4 votes

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    1 comment  ·  Workplace  ·  Admin →
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  9. Currently, there is very little control over how fields are placed and displayed within a paginated report column panel. It would be nice for it to respect attributes like colspan and rowspan so that fields can be placed in an order that makes sense.

    4 votes

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  10. When the requestor enters a Department Contact for a move, the contact receives an email with a link to view the move, but that is it. For a lot of groups that contact is the admin and they would like for the moves they are "tagged" in to show up under "Examine My Moves" for tracking and reference.

    4 votes

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    0 comments  ·  Space  ·  Admin →
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  11. This would be similar to the Maintenance History section in work requests, which shows a history of all work requests placed for that piece of equipment. I would like to see this concept expanded to work requests that don't have equipment codes, where the maintenance history would show the work requests for the room code. This would help reduce the number of requests for the same scope of work.

    4 votes

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  12. The new Define locations screen has great Feature allowing the user to select additional field to display. The current view locations fields does not have the same look/feel /function.

    The new define locations screen should have a read only version (just remove the update function).

    this enable us to have consistent training and use of the functions across the organisation

    4 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  13. As an admin I can delete bookings one at a time from the floor map and the end user is not updated. I would like to see the same ability (either by check box or switch to toggle the ability to send the notification )

    4 votes

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  14. Where condition assessments are usually done through external means such as a survey (excel, or other systems) there is usually extra data where it doesn't fit into Archibus' condition assessment table. It would be good for the condition assessment to have UDFs too as well as some child table to store additional UDFS. Condition assessment data often comes with additional information such as price inflations considerations, price breakdown and investment strategies for assessments.

    If there can be a child tables where you can categorize the UDF groups, such as a grouping for costs breakdown, a grouping for scheduling scenarios of…

    4 votes

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  15. It would be nice to have a search bar to search for a commitment number in the Add |Edit form - complete.

    (see attached)

    4 votes

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    0 comments  ·  Leases  ·  Admin →
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  16. Move procedure type from PM to PMS to allow Location or Equipment PM to be the same PM instead of having to create two

    example

    Replace air filters for this building
    Replace Air Filters for theses Air Handling Units
    to be location or

    Having Est Labour cost, Est Material Cost and est Labour effort will greatly improve estimation comparisons an resourcing costs

    4 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  17. Define equipment select available fields section on the filtering pane should be expanded to include additional fields. as a minimum include all of the descriptions for all of the current codes available. Many users rely on descriptions only.

    4 votes

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  18. In the Health Check section , It would be usefull to have an Agree checkbox to ensures user reads content and does not skip to confirm button.

    Alternate option then confirm . Add a I agree checkbox, Cancel booking button and confirm button.

    Explanation for process if a user has experienced any symptoms within the past 48 hours.

    See example in the attachement.

    4 votes

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    0 comments  ·  Workplace  ·  Admin →
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  19. Currently in SaaS implementations, when cutting over to production, SpaceIQ support is required to migrate published drawings to PROD (or customers need to re-publish all drawings after cutting over)

    Making use of either a wizard in the application to package the '/projects/hq' folder items OR making the folders available via sftp would help expedite the cut-over process (and provide more time for supporting other issues for SpaceIQ support staff)

    4 votes

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  20. Some users would like the ability to book a desk in "Incognito Mode" - meaning the desk will be booked and set to "Unavailable," however, other employees will not be able to search for the employee to see where their desk is booked.

    4 votes

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