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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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59 results found

  1. When searching for floors in the SVLive wired utilisation report, the unassigned floors should be hidden as they aren't relevant. Was unable to be resolved by support and requested a user voice.

    1 vote

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  2. Currently, if an admin cancels a desk on behalf of someone, report 1151 says the person whose desk it was has cancelled it. This is causing confusion. The report should show who specifically cancelled the desk, no matter their user security role. If an admin cancelled it, it should show which admin.

    1 vote

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  3. Give the ability to extract a PDF that is legible and clear from a custom insights floorplan created in Insights Editor. Currently the PNG format is completely un-readable and is honestly useless to extract.

    20 votes

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  4. Provide a sustainability metric, i.e. energy cost savings and/or other relevant ESG metric, in dashboard for scenario planning, VBS, etc. to show impact when reduce footprint/adapt floor plans for peak utilization. This may be an opportunity for integration with Eptura Asset but not certain.

    2 votes

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  5. Add Org Unit filter parameter to report 111, or create an Insights dashboard that shows the same details.

    1 vote

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  6. A report standard that does a year over year comparison of chargeback of space.

    1 vote

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  7. There is a button on the dashboards page in Looker that takes you to the next page. But this button is really far off and extremely tiny.
    Is it possible to move this button and make it a bit larger?

    1 vote

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  8. A floorplan report that you can select which you choose which markers to display in the report via a dropdown.

    Also an option to choose the size of the markers in the report.

    9 votes

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  9. Provide a simple visualisation of a floorplan that highlights via a colour desks that are wired up but have not had any SVLive activity within the report period.

    This will be useful for easily identifying desks without activity, especially on large floorplans. The report can then be scheduled to send on a regular basis to local teams who can review any issues with wire up.

    15 votes

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  10. Add the wire up state and last date of wired up to the Insights Data Model for use in Insights and Insights Direct Connect

    3 votes

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  11. The legends in 22 and 222 are confusing.
    Unallocated spaces in the legends and table are shown as spaces with a blue background. However, unallocated desks are have a white background with a blue dot, and unallocated spaces/rooms are white polygons with a blue outline.
    The legends and table summaries should more clearly show how unallocated spaces are displayed on the floorplan map.

    2 votes

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  12. As an Insights and Insights Editor user,
    I would like all out-of-the-box fields for Buildings to be captured in Insights
    so that I can report on full data and create custom dashboards.
    Currently, we can't report on Building Reps.

    2 votes

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  13. The limited width of the Selector bar in Reporting means that the names of the space types are shortened. It would be useful to be able to change the width of the bar.

    As well as hide the dashboard in VBS & Spaces, to allow for a larger screen view of the plan.

    2 votes

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  14. Sometimes we need to upload the corrected or missing historical badge data for certain sites or buildings. It would be very helpful if we can upload data for a selected period of dates/time range in the history without interrupting or overriding other existing data.

    1 vote

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  15. Insights Dashboard that provides a VBS style view showing block and stack with villages, neighbourhoods and teams, showing utilisation per floor.

    Provides a way for space planners to easily identify utilisation across a whole floor, either on a specific day or over a period of time.

    8 votes

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  16. It would be nice to include a Snapshot date in any of the Reports which support selecting these previous timeframes. Currently if I run multiple Reports, each using a different date from a Snapshot, all the reports have the same header which shows the date it was run. There's no way of knowing what Snapshot was used.
    Eg. Rather than simply showing "Report Run March 08, 2023" it should show "Report Run March 08, 2023 using Snapshot from January1, 2022".

    2 votes

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  17. Only six Org Units can be selected in Report 22. Some clients would like to be able to select more.

    7 votes

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  18. Can the number of the report be included in the title of the report?

    2 votes

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  19. Replace the current "Portfolio Overview" dashboard in Serraview Insights with one we customized.

    38 votes

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  20. All defined spaces have a SF value. When clicking on a space within a floorplan it will display information AND the SF value. Was very surprised the report didn't allow you to pull in SF information. The report just provides building, floor and room number.

    2 votes

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