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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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How can we improve Serraview?

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11 results found

  1. Notification of System Upgraded or Outage

    Ability to display a banner in the system when it has been upgraded or there is an outage occurring.

    52 votes

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    3 comments  ·  Platform  ·  Admin →
    Completed  ·  Craig Maroney responded

    Hi Everyone

    As part of our recent enhancements to menu navigation, we have introduced an announcements panel on the right-hand side of the Serraview homepage.

    This panel will be used to communicate outages, upcoming maintenance windows, recent and future release information along with other important updates.

    This panel is complementary to our existing monthly email newsletter so if you do not receive it and wish to register or have accidentally unsubscribed simply send us a message through the contact form at https://spaceiq.com/company/contact/

    Thank you for your input and please remember to keep voting and submitting new features through UserVoice.

  2. Enhance API Functionality

    Enhance the REST API to allow greater flexibility for integrating Serraview with 3rd party tools / systems. Including:
    1. Provide access to all of the tables within Serraview
    2. Allow for inserting, updating and deleting data within Serraview

    This enhancement should include people, org, asset and security modules.

    40 votes

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    Completed  ·  12 comments  ·  Platform  ·  Admin →

  3. Add Primary location field to the People Directory

    20 votes

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    1 comment  ·  Platform  ·  Admin →

  4. Floorplan Importer Error Handling

    When I upload a floorplan to Serraview show me all of the errors in the file at once, rather than one at a time, so that I can correct everything in one go

    18 votes

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    Completed  ·  1 comment  ·  Platform  ·  Admin →

  5. Add a usage banner as a reminder for UAT instances

    UAT is not meant to be a second production instance. Adding a reminder as a banner while in UAT or as a popup about what UAT should be used for would be useful in setting proper expectations.

    https://help.serraview.com/display/SVEN/User+Acceptance+Testing+%28UAT%29+Environment

    The above provides a basic definition of UAT.

    16 votes

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    Completed  ·  1 comment  ·  Platform  ·  Admin →

  6. Accessibility Compliance for Serraview

    As a Serraview Customer I'd like Serraview to be reasonably compliant with accessibility standards so that all our employees can benefit from the solution, and we can meet our compliance requirements.

    International standards to consider - Section 508 of the US Rehabilitation Act; Web Accessibility Guidelines 2.0 (WGAC); Authoring Tool Accessibility Guidelines 2.0 (ATAG) published by the World Wide Web Consortium (W3C).

    8 votes

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    1 comment  ·  Platform  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    Eptura commits to digital accessibility for all people of all abilities. We apply relevant accessibility standards and product updates to deliver on this commitment.


    Please refer to the help site at https://support.iofficecorp.com/Serraview/Workplace_Management/About_Serraview/Product_Support/000Our_Commitment_to_Digital_Accessibilityor contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  7. ad-hoc space reporting in grid

    Grid functionality to be able to show columns with associated square footages for spaces or BU's highlighted

    2 votes

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    0 comments  ·  Platform  ·  Admin →
    Completed  ·  jeffrey.douglas@eptura.com responded

    This functionality already exists in the VBS. On the toolbar click on the Spaces button which will then show an additional tab in the Information Panel that lists the spaces allocated to the BU along with the area.

  8. Automatically create an "All Day Meeting" in the Exchange calendar when booking a desk

    When a user books a desk for themselves/others, it would be a much better customer journey if the calendar appointment showed as an "All Day" meeting. Also, if the user didn't have to open the calendar invite and save it/send to themselves and just automatically went into the user's calendar. This is what our previous desk booking system did and this feature is missed greatly by our staff.

    1 vote

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    0 comments  ·  Platform  ·  Admin →
    Completed  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

    After you have made a desk reservation, Engage sends out Engage Reservation email that includes an ICS file for the booking time.


    This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Emails/001Add_the_Desk_Reservation_to_your_Calendaror contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

  9. Integrate UserVoice Feedback Portal with Serraview 3.0

    Allow users to access UserVoice portal from within the product

    1 vote

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    Completed  ·  0 comments  ·  Platform  ·  Admin →

  10. Add a Version/Build Number/Date to Serraview 3

    As a User I'd like to know that I'm running the latest build

    0 votes

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    Completed  ·  0 comments  ·  Platform  ·  Admin →

  11. New Homepage for Serraview 3.0

    As a user I'd like a homepage that helps me quickly identify my open service requests and projects.

    0 votes

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    Completed  ·  0 comments  ·  Platform  ·  Admin →
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