Automatically create an "All Day Meeting" in the Exchange calendar when booking a desk
When a user books a desk for themselves/others, it would be a much better customer journey if the calendar appointment showed as an "All Day" meeting. Also, if the user didn't have to open the calendar invite and save it/send to themselves and just automatically went into the user's calendar. This is what our previous desk booking system did and this feature is missed greatly by our staff.
Sarah Reed
shared this idea
AdminDuncan.McConchie@eptura.com
(Manager, Strategic Customer Success, Eptura)
responded
After you have made a desk reservation, Engage sends out Engage Reservation email that includes an ICS file for the booking time.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Emails/001Add_the_Desk_Reservation_to_your_Calendaror contact your Customer Success Manager for more details.
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