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Eptura Asset

Eptura Asset


Welcome to the Eptura Asset Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Asset can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Asset

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42 results found

  1. Add ability to prevent specific users from having access to the support hub

    Some Enterprise clients want the ability to prevent the majority of their end users to reach out to Eptura's support team. Rather, they want the end users to go through their super users. They want only the super users submitting support tickets.

    1 vote

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    0 comments  ·  User Experience & Adoption  ·  Admin →
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    Deferred  ·  Robbie Brannen responded

    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  2. On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top

    On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top of the page.

    1 vote

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    Approved for Product Roadmap  ·  Robbie Brannen responded

    Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.

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