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Eptura Engage

Eptura Engage


Welcome to Eptura Engage's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Engage

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35 results found

  1. We have requirement to integrate Resource booking room booing facility with one of our Chat bot. Basically, we are looking for if we can take user data from chat bot and feed it to RB using API/web service to make booking on behalf of end users

    5 votes

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  2. For the new Outlook Integration we noticed in our environment that the feature can cause issues with our MTR rooms. People forgetting to untick the Outlook option when booking on behalf of.
    Would be good to edit the global setting to Turn off the feature or untick Outlook by default

    In addition, a really amazing option would be for us to edit if certain users can see the Outlook option or not, users such a reception team or PA/EAs do not need this feature and can end up causing issues so it would be good to edit specific accounts to…

    4 votes

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  3. Currently, only 12 ACS solutions are supported to enable the ACS automated check-in, and this is too limited. Some other popular ACS solutions used in the APAC market are Integriti and Siemens SiPass. The former is hugely popular in Australia, with many councils having this as their system of choice. Please consider having a direct integration for Condeco with these two systems.

    2 votes

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  4. Companies have shifted from using employee IDs for identity and user management in systems to using email IDs. This causes challenges with integrated reporting, as name changes can lead to email ID changes, thus losing the ability to track history in operational reports. Additionally, textual data linking can face challenges in the case of special characters. Adding employee ID to the SCIM integration as an optional attribute will ease integrated reporting.

    2 votes

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  5. As part of the single sign-on dialogue the first name, last name and email of the user is sent to Condeco. Currently Condeco does not use the information to populate a new user's profile. Auto-populating the profile would improve data integrity by reducing the chance that the user mistakenly or purposely enters the wrong data.

    2 votes

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  6. When viewing the floor plan, automatically show workstations that have been booked and display the photo...if available of the individuals that's booked it instead of having to search and then click on the workstation to see this data.

    2 votes

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  7. Dear CONDECO,

    Below are the requirements:-

    1. Required:- We need Desks Booked and Desks Available from one table/API Itself as unable to join the different tables as lack of unique ID/Column, Current:- We have 2 different tables for each without any Unique ID/Column to join the both tables.
    2. Required:- We need to apply the filters before extracting the data from condeco especially date and country filters. Current:- We need to extract full data then will apply the filters.
    3. Required:- We need to refresh the Condeco table data as faster. Current:- Its taking at least 7-8 Hours to refresh the data.
    4. Required:-…
    2 votes

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  8. If the booking window is set to 4 months then admin (eg PAs) can book outside this for say the following year to book board meetings etc. This is possible in the App so need Outlook to understand the admin rights.

    2 votes

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  9. Current API allows the fetching of Eptura Profile ID based on passthrough of Email Address Attribute. We would like to pass across our unique employee identifier code (BRID) in place of Email Address to fetch the Eptura Profile ID for a variety of reasons where Email Address may not be matching, such as change of business entity, users changing their last name or rejoining the business etc. whereby email changes have API returning two different user records — one active and one historical and consequently cannot match the user returning in with error.

    1 vote

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  10. Provide an option to disable self-healing for a specific customer.

    1 vote

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  11. An API For Group Administration --> Group Mapping
    There are two API endpoints from Group Membership but there is no way to edit the members of the group. We use HR FEED (NOT SCIM)
    We have groups that are restricted to booking only offices in certain locations and we want to modify that group on demand via an API endpoint. Condeco support reported no feature like this is available today.

    The two current endpoints are:

    GroupMembershipDeleteGroupMembershipV1
    GroupMembership_PostGroupMembersh

    We are seeking a third that will be able to support modifying users in specific Condeco created groups.

    Thank you.

    1 vote

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  12. Passive occupancy with Condeco and Vergesense integration would ensure bookings are retained when office sensors detect belongings on the desks (laptop, bag, jacket) enhancing the accuracy.

    Currently this is not possible and not taking into account that users may have just left their desk to attend meetings.

    0 votes

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  13. It would be incredible useful to have zoom links auto generate when booking through Condeco. Specially as the outlook integration is working smoothly.

    1 vote

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  14. As requested in Ticket 447155 please find Feature Request.

    Our Exchange admins would like to see some specific identifier in headers, API, subject or similar that they could use to create Exchange rules to identify bookings from Condeco platform.

    e.g. allow a customisable template to be used for meetings booked through Outlook/App in which we could add "CB" (Condeco Booking) to the meeting subject.
    This way we could block all other requests and thus only accept those made through Condeco

    1 vote

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  15. For internal attendees - can the visitor tick box not be populated or removed against internal attendees.

    1 vote

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